3 of 3 Customer Service Jobs in Tewkesbury

warfare, force protection and counterterrorism. A few of our employee benefits are: Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 7% employer contribution Life Assurance … role will involve As the Support and Test Engineer you will have experience in the Assembly, Test and Repair of multi-portfolio Defence equipment. You will report to the Customer Services Support Team Leader, your primary role is to successfully execute the best practice on-time, on-cost and on-quality execution of all CS Repairs activities. To succeed … in this role, you shall be outcome and Customer focused, ideally experienced with the Maintenance, Repair and Overhaul (MRO) of high technology, electro/mechanical equipment portfolios. The responsibilities of your role will include the following: Primarily undertake the Maintenance, Repair and Overhaul (MRO) capability of the L3Harris Robotics Explosive Ordinance Device (EOD), Remote Control Vehicle (RCV) product portfolio. More ❯

work ethic A great telephone manner, there will be some occasions you will answer calls Strong IT skills and an accuracy when recording data Nice to Haves Background in customer service, sales support or logistics Familiarity with order processing, tracking, and shipment coordination Experience supporting retail or ecommerce customers So, what will you be doing? Administrative tasks based … around order processing and tracking of stock and shipments Managing shared inboxes and responding to customer queries in a timely manner Liaising with the supply chain team for stock updates and demand forecasting Supporting internal projects and resolving queries Reviewing content and data across reseller websites Performing general office administration and filing duties Our mission of Making Recruitment Personal More ❯

information required in order to correctly prioritise tickets Resolving technical tickets both at supported schools and remotely Escalate tickets to next line within the SLAs Communicating ticket progress with customer contact Advise and adhere to recommended security guidelines Achieving training goals set by your line manager in your Personal Development Plan Provide on-site assistance to customers within their … available upon completion of the apprenticeship Desired Qualities, Skills and Knowledge: Passion for IT Good communication skills Ability to work as a team Committed to learning and developing Prior customer service is preferred but not essential Grade 4/C in Maths and 5/C in English GCSE Your Training with Baltic Apprenticeships This Level 3 apprenticeship More ❯