21 of 21 Customer Service Jobs in Gloucestershire

Title: IT Service Desk Technician Location: Gloucester Salary: Up to 35,000 per annum About the Role: We are looking for a IT Service Desk Technician to deliver a first-class front-line support service. You will provide assistance to users with network, application, and device issues, ensuring … timely and effective resolution in line with agreed service levels. You will handle support requests via the self-service portal, telephone, and occasional in-person visits, providing reassurance, clear solutions, and a positive customer experience. Your role will also involve updating knowledge bases, following established processes ...

highly varied placement, you could support one of the many digital projects across the business, learning how we use data to understand customer behaviours, use insights from data to create new products and expand into new markets, and how we maximise the sales and profitability of our products. Customer Service: In Mira Service, you will have insight into the true voice of our end customers. In this rotation, you will gain an understanding of all aspects of the Service function and how data plays a critical part in us delighting our customers. In this placement ...

This is a brand-new, permanent opportunity to join a small, yet highly successful team as Customer Support Specialist as they embark on a new journey within the Gloucester area. Offering bespoke and tailored software solutions, our client pride themselves on their exceptional service on offer to each … their clients and they are looking for likeminded people to enhance their customer journey. The role is ideal for someone who enjoys problem-solving, communicating with customers, and working with data to drive improvements. Although knowledge of the optical industry is advantageous, as long as you have a strong ...

This is a brand-new, permanent opportunity to join a small, yet highly successful team as Customer Support Specialist as they embark on a new journey within the Gloucester area. Offering bespoke and tailored software solutions, our client pride themselves on their exceptional service on offer to each … their clients and they are looking for likeminded people to enhance their customer journey. The role is ideal for someone who enjoys problem-solving, communicating with customers, and working with data to drive improvements. Although knowledge of the optical industry is advantageous, as long as you have a strong ...

training, and long-term stability. Role Summary The Crushing and Screening Engineer will work across a designated region of the UK, delivering field-based service, maintenance, repairs, and diagnostics on mobile crushers and screeners. This role requires strong mechanical aptitude, the ability to work independently, and excellent customer … preventative maintenance, and breakdown diagnostics. Optimise machine performance and reliability through proactive solutions. Support customers with machine commissioning, operator training, and handovers. Maintain accurate service records, job documentation, and parts usage logs. Work collaboratively with parts, sales, and operations teams to ensure smooth service delivery. Promote health & safety ...

documentation and minor training activities. YOUR KEY SKILLS Essential: Experience delivering IT support to end users, including cloud-based services. Excellent communication and strong customer-service mindset. Ability to multitask within a fast-paced environment. Working knowledge of: PC hardware diagnostics Windows 10/11 and macOS Office ...

please note, no public transport available) Renishaw is embarking on a major global rollout of Microsoft Dynamics 365 across our subsidiary network, covering both Customer Engagement and Finance & Operations. We are looking for an experienced Project Manager to lead end-to-end D365 implementations, guiding the transition from legacy … both local and global teams. Ability to challenge assumptions, identify risks, and resolve conflicts. Desirable Strong understanding of D365 modules (Finance, Supply Chain, Sales, Customer Service) and their integration points. Knowledge of localisation requirements, including statutory, tax, and compliance considerations. Experience in data migration, change management, and user ...

ordering and stock planning Assist with new product launches and stock exits Provide accurate supply chain data to internal teams Help resolve stock and customer service issues Support continuous improvement projects What We're Looking For Previous experience in Supply Chain, Planning, Logistics or Inventory Control Strong analytical ...

very quickly and have a very good reputation for affordable quality of work, very friendly work environment, holiday reward scheme after 3 years of service extra holidays given. To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire … Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving license This company is a well-established organisation ...

optimisation. Support system upgrades, enhancements and technical changes, including out-of-hours working where required. Oversee helpdesk activity, access management, incident resolution and service request fulfilment for housing systems. Ensure effective escalation of application issues to system providers or senior management as appropriate. Liaise with internal stakeholders and external … maintain high standards of data quality, data security and GDPR compliance. Develop, implement and maintain application support policies, procedures and standards. Promote a strong customer service culture across the team. Ensure compliance with health & safety, equalities, safeguarding and council policies. Key Requirements Extensive experience working with NEC Housing ...

responsible for supporting pre-sales activities across all of our core services, with focus on technical assurance, penetration testing and incident response, ensuring excellent customer service is provided from the outset. You will have a consultative approach to working with our clients and will focus on ensuring that … bids Day-to-day support of the Sales Team Working very closely with our technical consultants to ensure: New services, developments in the existing service portfolio and technical delivery methodologies are well understood. Client engagements are appropriately scoped and requisite information is fully identified. Supporting ...

Prepare and deliver compelling presentations to showcase our products and services. Analyse market trends and competitor activities to identify opportunities for growth. Provide exceptional customer service by addressing client inquiries and resolving issues promptly. Experience: Proven experience in B2B sales, with a track record of meeting or exceeding ...

company based in Gloucester Covering in and Bristol/Gloucester areas To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Texecom and Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand ...

country s leading piling, foundations, and ground - geotechnical engineering contractors and has earned an enviable reputation for quality, innovation and customer service. The business is represented throughout the UK by a network of regional offices, each offering a full portfolio of project disciplines. This enables them to provide ...

champion for the e-Roster system and deliver training on-site, on Teams and in classroom settings. - To provide an excellent level of customer service to internal and external stakeholders at all levels. About us We take pride in placing people at the centre of everything … support to the Medical Rostering Team which may include; agenda building, minute taking and the production of action notes. - Work closely with our operational service lines, including Clinical Leads, Doctors/Dentists/Surgeons, corporate services to effectively imbed the system and its processes across the Trust. - Use feedback ...

Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive … hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services ...

product lifecycle across a broad Enterprise and Wholesale portfolio Define and maintain the product vision and roadmap in line with business strategy Translate customer, market, and commercial needs into clear product propositions Work closely with Commercial teams on pricing, margin, and regulatory compliance Ensure products launch effectively and deliver … strong customer journeys Drive revenue, ARPU, margin, and volume performance across the portfolio Partner with Sales, Pre-Sales, Customer Service, and Delivery teams to optimise outcomes Manage complex internal and external stakeholders, including partners and suppliers Provide insight, challenge, and recommendations to senior leadership and C-level ...

Comfortable with outbound outreach and handling objections Professional, organised, and reliable Motivated to learn and progress within recruitment No recruitment experience required, but sales, customer service, call-centre, or phone-based experience is a strong advantage What's in it for you? £25,000 - £27,000 + Commission ...

Working in the IT & Security Department, you’ll ensure global IT infrastructure and desktop equipment run efficiently. Role You’ll be part of the Service Desk team, responding to requests and incidents such as: Providing PCs, printers, and software Patching network ports and fixing data/phone issues Troubleshooting … health & safety Waste Electrical and Electronic Equipment (WEEE) directive You’ll also develop skills in problem-solving, task prioritisation, time management, communication, and customer service. Training Successful completion of the apprenticeship will lead to the Level 3 Infrastructure Technician Standard, which will enable you to apply ...

looking for a motivated and enthusiastic Digital Support Apprentice to join our team. This role will sit between our Digital Team and Customer Services Team, supporting the delivery of innovative digital solutions that improve customer experiences and streamline council services. Role Assist in developing user stories, personas … customer journey maps to inform digital solutions. Support data analysis to identify trends, measure performance, and improve customer experience. Collaborate with developers and designers to understand and contribute to digital product development. Participate in customer-facing activities, gathering feedback and supporting digital adoption. Help document processes, maintain ...

build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in French or Benelux … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution What's In It For You? OTE Year 1: £30,000 (base + bonus) Hybrid working model: Work ...