1 to 25 of 53 Customer Service Jobs in Gloucestershire

Atlassian Solution Architect – Service Collection, Atlassian Center of Excellence, Engineering, Technology & Transformation

Hiring Organisation
Deloitte
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 60 K
teams deliver value to their customers and the organisation. [FG4.1]Deloitte is at the forefront of transforming our clients’ industries through enhanced service delivery and operational excellence. Atlassian's Service Collection, encompassing Jira Service Management, Customer Service Management, and Assets, is a global leader … providing robust platforms for IT Service Management (ITSM) and Enterprise Service Management (ESM), enabling efficient service operations and exceptional customer experiences. Our practice works with clients across all industries to assess, design, implement, optimise and operate world-class Atlassian-based service management systems, helping them ...

Customer Service Coordinator

Hiring Organisation
RE Group
Location
Gloucestershire, South West, United Kingdom
Employment Type
Temporary
Salary
£13.45 - 13.45 per hour + Holiday Allowance
client, who we have a long standing relationship with within the food production industry, based in Stonehouse, has an exciting new opportunity for a Customer Service Coordinator to join their team on a full time, temporary to permanent basis. The successful Customer Service Coordinator should have … Previous experience in a customer service, sales support or order processing role within a manufacturing, logistics or distribution environment. ·Strong organisational skills with excellent attention to detail and the ability to manage multiple priorities. ·Confident communicator with the ability to build positive relationships with customers, suppliers and internal ...

Customer Service Advisor

Hiring Organisation
hireful
Location
Bristol, Stoke Gifford, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
£25000 - £27500/annum Up to £27,500 per annum
growing UK-based technical distribution business is seeking a Customer Service Advisor/Account Administrator, to join a busy, supportive team within its operational support function. The organisation operates across multiple sites and continues to expand through sustained growth. Join a fast-paced environment where accuracy, communication … highly valued! Location: Bristol and commutable from surrounding areas including Newport, Downend, Kingswood, Fishponds, Bradley Stoke, Emersons Green, Staple Hill and Yate. This customer-focused role offers a starting salary of £27,000 per annum, along with an attractive benefits package. Standard working hours are Monday to Friday ...

Product Support Manager - Software

Hiring Organisation
Advanced Technical Recruitment
Location
Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 50,000 Annual
Semiconductor Tools is now looking for Product Support Manager to provide software support to both customers across the EMEAI and also Process and Service Engineers in the field. This role provides a vital link between Field based Engineers and the Software Engineering team, driving the swift resolution of complex … challenges while fostering continuous improvement through effective training, knowledge sharing, and valuable customer feedback. You will provide advanced software expertise and rapid escalation support to Customer Service Engineers in the field, ensuring timely resolution of complex technical issues, maximising customer uptime and feeding systemic improvement back ...

Senior IT Service Manager

Hiring Organisation
United Kingdom Government
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 45 K
like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.We are seeking experienced Senior IT Service Managers to join the Enterprise Cloud Services team within CDIO.We are looking for people who demonstrate a collaborative and inclusive approach, with a strong … ability to coach, mentor, reflect, and give and receive feedback.You will be flexible and adaptable, able to work with appropriate urgency in a live service environment, and passionate about keeping the customer at the heart of everything you do.Job descriptionA Senior IT Service Manager is responsible ...

Field Service Engineer

Hiring Organisation
Hinton Recruitment Partners
Location
Swindon, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
£45000 - £50000/annum Van + Overtime + Benefits
Field Service Engineer £45,000-£50,000 + overtime + van + benefits Swindon We are working with a leading manufacturer of packaging machinery and equipment for the food, pharmaceutical and other industries. We are looking for a technically minded and customer-focused Field Service Engineer … excellent opportunity for an experienced engineer who enjoys working hands-on, solving technical problems and building strong relationships with customers. As a Field Service Engineer, you will be responsible for installing, commissioning, servicing and repairing packaging machinery at customer sites throughout the UK. You will become ...

Service Desk Engineer

Hiring Organisation
LM RECRUITMENT SOLUTIONS LTD
Location
Cheltenham, Gloucestershire, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Service Desk Engineer - £27,500 - £32,000. Cheltenham (onsite, must have driving license or plans to obtain). Employer of choice! Realistic progression, large training budget & much more. Hours - 8-4/9-5/10-6. Job Purpose: To support the maintenance and development of the organisations … Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites and for its remote workers. Context of Role: IT Services underpin the operation ...

Service and Engineer Administrator

Hiring Organisation
Siamo Group Ltd
Location
Cirencester, Gloucestershire, South West, United Kingdom
Employment Type
Permanent
Salary
£30,000
here at Siamo are thrilled to be partnered with a market leader known for its innovation and reliability. As the Service Administrator, youll join a growing team who are a specialist in their field. As the Service Administrator you will be scheduling engineers across the UK. … work and always strives to deliver a high standard. You will be a key point of contact for customers, managing their requirements and coordinating service visits and schedules accordingly. This role acts as a link between a variety of departments, therefore, strong communication skills and the ability to multitask ...

Associate Platform Owner

Hiring Organisation
United Kingdom Government
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 45 K
potential.HMRC Chief Digital and Information Office (CDIO) is continuing to evolve its platform model, with greater emphasis on platform ownership, lifecycle management and consistent service delivery across complex technology estates.We are looking for an Associate Platform Owner to join Network Services, supporting the ownership and management of network platforms … priorities and delivering continuous improvement across Network Services platforms. Working across LAN, WAN, cloud networking and central infrastructure services, the role helps translate demand, service insight and operational feedback into platform improvements that deliver measurable user and business outcomes.You will work with Platform Owners, internal teams and suppliers ...

Engineering Sales Executive

Hiring Organisation
i2i Recruitment Consultancy
Location
Cirencester, Gloucestershire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £40,000 per annum
product training provided Work closely with Account Managers and customers Opportunity to identify and develop new business Varied role combining technical support, sales and customer relationships Must have’s Experience in a similar technical or technical sales role Strong customer service and communication skills Commercially aware with … literate, particularly Microsoft Office and SAP Technical qualification such as ONC, HNC or HND desirable So, what will you be doing? Managing sales and customer activity across an allocated geographical area Acting as the first point of contact for customers and supporting Area Sales Managers Handling customer enquiries ...

Head of Data Governance and Data Architecture

Hiring Organisation
United Kingdom Government
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 70 K
Data Profession Capability FrameworkBenefitsAlongside your salary of 73,092, HM Revenue and Customs contributes 21,174 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance that starts at 25 days, increasing by a day for every year of qualifying service ...

Assurance & Complaints Analyst

Hiring Organisation
CKB Recruitment Ltd
Location
South Cerney, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
£26000 - £27000/annum
suit someone earlier in their career who enjoys working with information, spotting patterns and understanding why things happen. Perhaps you’re in an administration, customer service or reporting role and particularly enjoy the spreadsheet and problem-solving side of your work. The main focus is on your Excel … What will you be doing? You’ll support the team with analysis, reporting and administration, helping the business understand its performance and improve the service it provides to customers. Your responsibilities will include: Using Excel to organise, check and analyse information, making use of formulas. Helping prepare MI reports ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Gloucester, Gloucestershire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Programmer

Hiring Organisation
ITOL Recruit
Location
Gloucester, Gloucestershire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Senior Technical Consultant, Dynamics 365

Location
Gloucester, England, United Kingdom
technology and delivery coach Mentor team members and strengthen engineering and consultancy capability Requirements Strong experience across Dynamics 365 (Sales and Customer Service) and the Power Platform Proven track record as a senior consultant or lead consultant working with business stakeholders to elicit requirements and shape solutions Solid … Capable of mentoring teams and producing high-quality solution designs while balancing technical and commercial needs. Highest-signal resume keywords Dynamics 365 (Sales And Customer Service) Power Platform Enterprise Delivery Practices Microsoft Dynamics 365 Certification Agile Methodologies ATS Optimization Keywords Hard Skills Solution Design Technical Requirements Data Management ...

SERVICE ENGINEER FIRE & SECURITY

Hiring Organisation
Ranger Services Holdings Limited
Location
Fairford, Gloucestershire, South West, United Kingdom
Employment Type
Permanent
Salary
£35,000
SERVICE ENGINEER FIRE & SECURITY £32,000 £38,000 + Company Vehicle + Fuel Card + Excellent Benefits Cirencester (GL7 1YG) | Full Time | Permanent Join CIA Fire & Security Part of The Ranger Group CIA Fire & Security has been protecting businesses, people and property since 1982. As part of The Ranger … Group, we continue to invest in our people, technology and growth. We are looking for an experienced Fire & Security Service Engineer to join our successful team covering Cirencester and the surrounding areas. The Opportunity This is an exciting opportunity to join a respected and growing business where you will ...

Machine Control Engineer (Heavy Plant)

Hiring Organisation
Finning
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 60 K
Type:PermanentPosition Overview:The Field based Machine Control Engineer would report directly to the Installations Team Leader (Regional) and would be responsible for providing customer support through the performance of on-site Machine Control installations of Trimble hardware (Base kit), including accurately measuring the machine control systems … Trimble Earthworks) dealer machines and customers construction equipment, including diagnosis, troubleshooting, service and repair of on machine control systems SITECH UK is an exclusive dealer of Trimble Machine Control Systems, the most reliable and cutting-edge technology systems available to the heavy equipment industry and highway contractor today. ...

Senior Infrastructure Engineer

Hiring Organisation
United Kingdom Government
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 50 K
maintenance of critical infrastructure in the cloud and on-premise, to ensure the availability and consistent performance of our products and services within agreed service levels.At HMRC, diversity is normal here, and we are a considerate organisation that values respect for its people. We offer exceptional flexibility and work … will experience challenging work in our future-focused initiatives, contributing to inspiring purpose and ethical standards that make a social difference.Join us in our service-led organisation where great working conditions meet rewarding opportunities and where your technical expertise directly supports the nation's essential services.Job descriptionThe ideal candidate ...

Senior DevOps

Hiring Organisation
United Kingdom Government
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 50 K
Moves Adjustment Payment guidance.BenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

Head of Supplier Management Pillar

Hiring Organisation
United Kingdom Government
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 70 K
Supplier Management Practice ensures:Suppliers and their performance are managed appropriatelySourcing strategy aligns to HMRC objectivesSupplier relationships are robust, transparent and compliantValue, innovation and service continuity are realisedRisk and dependency are understood and controlledWebinars17th September 15:00 -Head of Supplier Management Pillar - Information Session – Fill in form21st September … including the Strategic Supplier Management Team to differentiate how supplier relationships across the segmented suppliers are managed with both teams working collaboratively with the customer at the heart. Collaboration required with wider CDIO stakeholders, Including Service/Product/Platform Owners, Commercial, Finance Business Partners and Business Units ...

Senior Enterprise Architect (Enterprise Transformation)

Hiring Organisation
United Kingdom Government
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 60 K
servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit … window).BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working ...

Senior Agile Delivery Manager

Hiring Organisation
United Kingdom Government
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 60 K
process:Complex Agile DeliveryBenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

Senior Applications Operations Engineer (Oracle)

Hiring Organisation
United Kingdom Government
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 50 K
player in helping projects and programmes impact, assess and deliver improvements.The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services from the generation of Trade Statistics to the administration of Customs and Excise duties.This is a superb … requirement to line manage a small team of DBAs.This role is expected to contribute to the 24/7 cover for Live service operation. Depending on the candidate’s skills and knowledge there will be the potential for the individual to be asked to undertake on call support ...

Fire & Security Engineer

Hiring Organisation
Complii
Location
Gloucester, Gloucestershire, United Kingdom
Employment Type
Permanent
fire detection systems, emergency lighting, portable fire extinguishers, intruder alarms, CCTV, and access control systems Working on both large and small installation projects, ensuring customer requirements are understood, communicated clearly, and delivered efficiently while maintaining high standards of workmanship and customer service Delivering customer training ...

Implementation Consultant

Hiring Organisation
ADP - Automatic Data Processing
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 45 K
timelines, and delivery expectations.Provide effort estimates, status updates, and risk identification throughout the project lifecycle.RequirementsFacilitate workshops and discovery sessions to gather, analyze, and document customer business requirements.Translate business needs into solution designs, process flows, and functional specifications.Educate customers on workforce management best practices and recommend solution approaches aligned with … their objectives.BuildWork with WorkForce Software Technical Consultants to ensure that the solution build meets the requirements of the customer and enables efficient end-user processes.Collaborate with cross-functional teams to support integrations, solution demonstrations, and project deliverables.Ensure implementation activities adhere to established methodologies, standards, and documentation requirements.ValidatePartner with customers ...