Milton Keynes, Buckinghamshire, South East, United Kingdom
The ICM Group Ltd
Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Mobile CustomerSupportEngineer to join our dynamic team in Milton Keynes , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a Mobile CustomerSupportEngineer, You Will: As aMobile CustomerSupportEngineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. As a Mobile CustomerSupportEngineer … and resolving them with precision and efficiency. Work directly with customers, showcasing your ability to operate under pressure. This role may require on-call support, maintenance, and equipment repair. As aMobile CustomerSupportEngineer you will potentially travel to various customer sites. Hold a clean more »
Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Mobile CustomerSupportEngineer to join our dynamic team in Milton Keynes , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a Mobile CustomerSupportEngineer, You Will: As aMobile CustomerSupportEngineer you will play a key role in ... more »
quality solutions, IoT innovations, and refrigeration controls. Their manufacturing spans the UK, Middle East, and Far East. Info about what the role entails Providing support to our Research and Development team for both new and existing products. Conducting design validation for newly developed products. Assessing and evaluating new components … Collaborating with design engineers in the development of new products. Conducting pre-compliance testing for products, including EMC and temperature testing. Requirements of the CustomerSupportEngineer Candidates should possess a qualification of HND or higher in Electrical and Electronic Engineering, Telecommunications, or a related field. Minimum more »
your media career with a leading provider of high-performance network storage solutions? You’ll play a key role in delivering enterprise-level technical support to a range of industry customers. What you’ll be doing: Provide 1st-2nd Line technical support to customers in line with SLAs … and KPIs. Monitor ticket queues and escalate issues to senior members of the team as necessary Perform BAU troubleshooting support and maintenance remotely and guide customers through steps to resolve issues via phone and email. Take ownership and prioritise workloads to ensure customers are kept up to date with … the status of their cases. What you’ll bring to the role: Experience in customer-facing technical roles within broadcast, media, or post-production. Strong ability to empathise and build relationships with customers. Good knowledge in IT with familiarity with Networking and troubleshooting media storage or archival solutions is more »
quality solutions, IoT innovations, and refrigeration controls. Their manufacturing spans the UK, Middle East, and Far East. Info about what the role entails Providing support to our Research and Development team for both new and existing products. Conducting design validation for newly develope... more »
