1 to 25 of 44 Customer-Centricity Jobs in the Thames Valley

needs-continually improving our offerings to deliver value and drive business growth. To help us achieve our ambitions, we're looking for a commercially-minded, analytical, and customer-centric Digital Product Manager to take ownership of key areas within our Ecommerce team. This role will lead the performance of associated digital channels, collaborating across digital, commercial More ❯

right tools, governance, and practices to enable robust, data-informed decision-making. Discovery and experimentation Oversee our research function across user, competitor, industry, and regulatory domains. Champion customer-centric discovery practices, ensuring product decisions are rooted in real user and market needs. Create and maintain a structured insights library and feedback hub, enabling teams to access More ❯

role: At British Gas, we're redefining the way our customers experience energy and home services. At the heart of this transformation is our Membership proposition - a customer-centric scheme designed to reward, engage, and build lasting relationships with our customers. We're looking for a commercially-minded, analytical, and customer-obsessed Digital More ❯

apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UKs leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

experience using commercial petrophysics software. Commercial acumen and business focus to understand the value of the product to the customer and work with a customer centric approach. Great communication skills to work collaboratively and be confident working with customers. Experience with cross-domain and cross-functional engagement and collaboration. Additional/Beneficial Experience More ❯

to join a high-impact CRM analytics team at a well-known UK brand undergoing significant digital transformation. With new platforms, tools, and a clear focus on customer-centricity, this is the chance to get stuck into both the decisioning and analytics sides of CRM in a business where data drives strategy. THE COMPANY This business More ❯

a structured, analytical approach to problem-solving Excellent communicator, both written and verbal, with the ability to influence clients and investors Deep understanding of enterprise sales and customer-centric selling Thrive in ambiguity and enjoy wearing multiple hats High attention to detail with a strong sense of accountability and follow-through STEM or other highly analytical More ❯

significant AI/ML or data science component. You are comfortable with the nuances of building, deploying, and improving machine learning systems. A demonstrated ability to apply customer-centric product principles, whether in an external-facing role or by successfully treating internal users as customers. You are passionate about user research and feedback-driven development. Exceptional More ❯

data driven decisions on features, functionality and sales plans Collaborate with cross functional teams to define product requirements, user stories and user flows. Ensure a user/customer centric approach to software development Key Skills Knowledge and strong experience in the multi-channel digital experience space Extensive experience in a product management role Experience of product More ❯

to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working within a Microsoft environment you will use your knowledge More ❯

materials to build trust and alignment. Model effective feedback practices and mentor others in clear, concise communication. Partner with product, engineering, and research to co-create solutions. Customer Centricity: Apply and adapt design and research processes to large, complex problem areas. Use qualitative and quantitative insights to inform and validate design decisions. Consistently advocate for user More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

we’re looking for: Proven Product Management experience in a technology focussed environment Ability to work successfully in an ambiguous environment Strong Agile and lifecycle management expertise Customer-centric with excellent stakeholder management skills Analytical, detail-driven, and comfortable leading cross-functional collaboration Experience working in a tech environment would be highly advantageous Familiarity and interest More ❯

and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Regulatory Engagement is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure customer- centric and privacy-compliant practices across the business. The Role We are looking for an experienced and proactive individual to lead and support our global regulatory engagement efforts. More ❯

working environment. Oversee day-to-day operations of the customer support function, ensuring customer interactions are handled professionally. Develop and implement customer-centric strategies to improve outcomes while maintaining high satisfaction levels. Monitor team performance, provide coaching and feedback, and support professional development. Handle escalated customer cases More ❯

working environment. Oversee day-to-day operations of the customer support function, ensuring customer interactions are handled professionally. Develop and implement customer-centric strategies to improve outcomes while maintaining high satisfaction levels. Monitor team performance, provide coaching and feedback, and support professional development. Handle escalated customer cases More ❯

customer journeys, conversion, and retention while ensuring GDPR compliance. Client Details The company is undergoing a major digital transformation, with a strong focus on customer-centric growth. They're investing heavily in modern platforms and data-driven strategies to elevate marketing performance across Europe. Description Develop and execute CRM strategies to improve customer More ❯

needs, internal capability assessments and emerging data technologies. Represent the product function at senior leadership forums , contributing to corporate strategy and innovation priorities. Champion a data-first , customer-centric culture that transforms how Keyloop and automotive retailers understand and optimise their business performance through actionable insights Skills, know-how and experience Must Have: Proven success leading More ❯

to business operations before rollout. • Adaptability: Ability to manage change effectively, whether it’s in integrating third-party applications or managing technical challenges, all while maintaining a customer-centric focus. Skills & Qualifications: • Minimum of 3 years of experience in IT project coordination or a similar role. • Proven experience managing or owning an IT application projects, preferably More ❯

to business operations before rollout. • Adaptability: Ability to manage change effectively, whether it's in integrating third-party applications or managing technical challenges, all while maintaining a customer-centric focus. Skills & Qualifications: • Minimum of 3 years of experience in IT project coordination or a similar role. • Proven experience managing or owning an IT application projects, preferably More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯