Engineering Services Manager
- Hiring Organisation
- Skillsbay Ltd
- Location
- Reading, Berkshire, United Kingdom
- Employment Type
- Permanent
Management, meeting agreed SLAs and KPIs. Drive continual service improvement across people, processes and technology. Manage operational risks, governance and compliance activities. Support Agile / PI planning and coordinate engineering priorities. Lead service transition for new technologies into operational support. Coach and develop technical teams, promoting collaboration and continuous … or AWS IT Service Management (ITIL, Incident, Problem & Request Management) ServiceNow or similar ITSM tools Jira and Confluence IT security and compliance standards (ISO27001, Cyber Essentials, CIS) Service improvement, governance and operational risk management You'll be a collaborative leader with excellent stakeholder management skills and a passion ...