11 of 11 Remote IT Support Jobs in the Thames Valley

Exciting opportunity for an IT Support Analyst to join a growing business in Bicester, offering up to £38,000 (DOE) plus excellent benefits and development opportunities! The Role The IT Support Analyst will join a close-knit IT team, providing 1st-2nd line support … users across the business. This will include: managing/troubleshooting tickets within a service desk tool, escalating where necessary providing desktop and local user support maintaining an excellent customer service approach for all support queries IT asset management, setting up laptops & Mobile devices process improvement, documentation support on various projects About you Applicants for the IT Support Analyst role will have: proven experience in a similar IT support role covering both 1st and 2nd line support working experience with Office 365, Azure, Active Directory, Entra ID, Intune, Endpoint Manager excellent customer More ❯

A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP offering support to their SME clients across the Greater London area. Working in a very small team you … will provide a wide range of 1st, 2nd and 3rd line support to a select number of clients. The ideal candidate will be confident working up to 3rd line, be comfortable working autonomously and be able to use their own initiative. The position is homebased with travel to clients … in Central London three days a week. Key Responsibilities: Provide 1st, 2nd and 3rd line IT support to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware including Microsoft Office 365, Windows, Active Directory More ❯

A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP offering support to their SME clients across the Greater London area. Working in a very small team you … will provide a wide range of 1st, 2nd and 3rd line support to a select number of clients. The ideal candidate will be confident working up to 3rd line, be comfortable working autonomously and be able to use their own initiative. The position is homebased with travel to clients … in Central London three days a week. Key Responsibilities: Provide 1 st , 2 nd and 3 rd line IT support to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware including Microsoft Office More ❯

Senior IT Support/Infrastructure Engineer A top-tier client of ours is on the lookout for a sharp, hands-on Support Engineer to join their experienced tech team. If you're someone who enjoys solving technical problems and being part of impactful IT projects, this … could be a great fit. You'll be providing day-to-day support to users while also contributing to a wide range of projects built around Microsoft and cloud-based platforms. Your day-to-day: * Supporting and managing systems like Active Directory, Microsoft 365, Windows Server, Intune, and general … security tools * Working on technical projects, from upgrades to migrations * Acting as a go-to for 2nd/3rd line support issues We’re looking for someone who: * Has solid experience in a 2nd/3rd line IT support role * Is keen to grow their skills in More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring … excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally … and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring … excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally … and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop More ❯

An exciting opportunity for a Computer Science or Cyber Security Graduate looking for their first role within the IT industry. Working within a small but dedicated MSP you will be providing 1st line support to the company s SME clients across the Greater London area under the guidance … and support of the senior management team. The position is homebased with travel to clients in Central London three or four days a week. This role would be ideal for a Graduate who is ambitious, pro-active, and personable. You will have studied Cyber Security or an IT … and SharePoint. The initial focus of this role will be troubleshooting 1st line hardware and software issues, resolving desktop issues and responding to client support requests. This is the perfect entry level role for someone keen to enhance their skills and develop their career in the IT sector. More ❯

An exciting opportunity for a Computer Science or Cyber Security Graduate looking for their first role within the IT industry. Working within a small but dedicated MSP you will be providing 1st line support to the company’s SME clients across the Greater London area under the guidance … and support of the senior management team. The position is homebased with travel to clients in Central London three or four days a week. This role would be ideal for a Graduate who is ambitious, pro-active, and personable. You will have studied Cyber Security or an IT … and SharePoint. The initial focus of this role will be troubleshooting 1st line hardware and software issues, resolving desktop issues and responding to client support requests. This is the perfect entry level role for someone keen to enhance their skills and develop their career in the IT sector. More ❯

An exciting opportunity for a Computer Science or Cyber Security Graduate looking for their first role within the IT industry. Working within a small but dedicated MSP you will be providing 1 st line support to the companys SME clients across the Greater London area under the guidance … and support of the senior management team. The position is homebased with travel to clients in Central London three or four days a week. This role would be ideal for a Graduate who is ambitious, pro-active, and personable. You will have studied Cyber Security or an IT … SharePoint. The initial focus of this role will be troubleshooting 1 st line hardware and software issues, resolving desktop issues and responding to client support requests. This is the perfect entry level role for someone keen to enhance their skills and develop their career in the IT sector. More ❯

Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service … in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to More ❯

Engineer Sr. Client Services Engineer Location: Reading, United Kingdom THALES are looking to recruit a passionate & driven Senior Client Services Engineer to provide technical support to customers, answering complex questions on function and usage of product via telephone, email, and/or internet. You will serve as a post … sales support liaison between company and customer and if needed, would be required to support pre-sales issues encountered during Proof of Concepts. You will be responsible for managing customer expectations, project deliverables, and providing cross functional escalation and communication during the lifecycle of a customer incident or … will recommend solutions and workarounds to known problems and advise customers on how to apply the solution or workaround. You will provide guidance and support on how to use Thales products with 3rd party solutions and supported integrations. You will reproduce previously unknown issues (if need be) and interface More ❯