IT Support Jobs in the Thames Valley

IT Support
South East > Thames Valley

The median IT Support salary in the Thames Valley is £29,000 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 111 57 115
Rank change year-on-year -54 +58 +26
Permanent jobs requiring an IT Support 67 273 154
As % of all permanent jobs advertised in the Thames Valley 1.98% 4.07% 2.57%
As % of the Job Titles category 2.37% 4.30% 2.87%
Number of salaries quoted 54 256 83
10th Percentile £22,750 £24,000 £24,750
25th Percentile £25,750 £25,500 £26,250
Median annual salary (50th Percentile) £29,000 £32,000 £32,000
Median % change year-on-year -9.38% - +12.28%
75th Percentile £33,750 £42,500 £36,000
90th Percentile £38,750 £43,750 £45,000
South East median annual salary £29,750 £30,000 £30,000
% change year-on-year -0.83% - +3.45%

All Permanent IT Job Vacancies
Thames Valley

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 2,832 6,343 5,375
% of permanent jobs with a recognized job title 83.66% 94.67% 89.78%
Number of salaries quoted 1,265 4,436 3,168
10th Percentile £29,000 £29,000 £29,000
25th Percentile £38,500 £36,250 £37,500
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £71,250 £65,000 £72,500
90th Percentile £87,500 £78,750 £87,500
South East median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% -

IT Support
Job Vacancy Trend in the Thames Valley

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for IT Support in the Thames Valley

IT Support
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing IT Support in the Thames Valley.

Salary trend for IT Support in the Thames Valley

IT Support
Salary Histogram in the Thames Valley

Salary distribution for jobs citing IT Support in the Thames Valley over the 6 months to 14 May 2025.

Salary histogram for IT Support in the Thames Valley

IT Support
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Thames Valley region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire -15 30 £29,000 +7.41% 11
Buckinghamshire -6 20 £32,500 +9.24% 7
Oxfordshire -44 17 £27,500 -17.29% 10
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 14 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring IT Support in the job title.

1 49 (73.13%) Windows
2 46 (68.66%) Microsoft
3 34 (50.75%) Social Skills
4 31 (46.27%) Microsoft 365
5 27 (40.30%) Problem-Solving
6 22 (32.84%) Microsoft Office
7 21 (31.34%) Azure
8 19 (28.36%) ITIL
8 19 (28.36%) Active Directory
9 16 (23.88%) DNS
10 15 (22.39%) Microsoft Certification
11 14 (20.90%) DHCP
11 14 (20.90%) Customer Service
12 13 (19.40%) TCP/IP
12 13 (19.40%) WAN
13 12 (17.91%) LAN
13 12 (17.91%) SharePoint
13 12 (17.91%) Microsoft Exchange
13 12 (17.91%) Internet
13 12 (17.91%) Windows 10
14 11 (16.42%) AWS
14 11 (16.42%) A+ Certification
14 11 (16.42%) Onboarding
15 10 (14.93%) MCP
15 10 (14.93%) Google
15 10 (14.93%) Firewall
15 10 (14.93%) Mac OS
16 9 (13.43%) SaaS
16 9 (13.43%) ITSM
16 9 (13.43%) Service Delivery

IT Support Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (17.91%) Microsoft Exchange
1 12 (17.91%) SharePoint
2 1 (1.49%) Exchange Server 2003
2 1 (1.49%) Exchange Server 2007
2 1 (1.49%) Exchange Server 2010
2 1 (1.49%) Exchange Server 2013
Applications
1 22 (32.84%) Microsoft Office
Cloud Services
1 31 (46.27%) Microsoft 365
2 21 (31.34%) Azure
3 11 (16.42%) AWS
4 9 (13.43%) SaaS
5 7 (10.45%) GCP
6 5 (7.46%) Salesforce Service Cloud
7 2 (2.99%) Mimecast
7 2 (2.99%) OneDrive
Communications & Networking
1 16 (23.88%) DNS
2 14 (20.90%) DHCP
3 13 (19.40%) TCP/IP
3 13 (19.40%) WAN
4 12 (17.91%) Internet
4 12 (17.91%) LAN
5 10 (14.93%) Firewall
6 6 (8.96%) VPN
7 4 (5.97%) VoIP
8 3 (4.48%) VLAN
9 2 (2.99%) Remote Desktop
10 1 (1.49%) ADSL
10 1 (1.49%) SD-WAN
10 1 (1.49%) Wi-Fi
Database & Business Intelligence
1 3 (4.48%) SQL Server
Development Applications
1 1 (1.49%) Visual Studio
General
1 34 (50.75%) Social Skills
2 8 (11.94%) Analytical Skills
3 4 (5.97%) Inclusion and Diversity
3 4 (5.97%) Presentation Skills
3 4 (5.97%) Retail
4 1 (1.49%) Finance
4 1 (1.49%) Financial Institution
Miscellaneous
1 11 (16.42%) Onboarding
2 7 (10.45%) Driving Licence
3 4 (5.97%) Enterprise Software
4 3 (4.48%) Social Media
5 1 (1.49%) IVR
5 1 (1.49%) Security Operations Centre
5 1 (1.49%) Video Conferencing
Operating Systems
1 49 (73.13%) Windows
2 12 (17.91%) Windows 10
3 10 (14.93%) Mac OS
4 6 (8.96%) Windows Server 2012
5 5 (7.46%) Linux
6 4 (5.97%) Windows Server
6 4 (5.97%) Windows Server 2016
7 3 (4.48%) Android
8 2 (2.99%) Windows 7
9 1 (1.49%) Mac OS X
9 1 (1.49%) OpenBSD
9 1 (1.49%) Windows 8
9 1 (1.49%) Windows Server 2019
9 1 (1.49%) Windows Vista
9 1 (1.49%) Windows XP
Processes & Methodologies
1 27 (40.30%) Problem-Solving
2 19 (28.36%) ITIL
3 14 (20.90%) Customer Service
4 9 (13.43%) ITSM
4 9 (13.43%) Remote Monitoring and Management
4 9 (13.43%) Service Delivery
5 7 (10.45%) CRM
6 6 (8.96%) Service Desk Management
7 5 (7.46%) Project Delivery
7 5 (7.46%) Ticket Management
8 4 (5.97%) B2B
8 4 (5.97%) DevOps
8 4 (5.97%) Line Management
8 4 (5.97%) Mathematics
8 4 (5.97%) Network Monitoring
9 3 (4.48%) Agile
9 3 (4.48%) Data Privacy
9 3 (4.48%) Issue Tracking
9 3 (4.48%) Logistics
9 3 (4.48%) Mobile Device Management
Programming Languages
1 4 (5.97%) SQL
2 2 (2.99%) PowerShell
Qualifications
1 15 (22.39%) Microsoft Certification
2 11 (16.42%) A+ Certification
3 10 (14.93%) MCP
4 6 (8.96%) DBS Check
5 5 (7.46%) Degree
6 3 (4.48%) MCSA
7 2 (2.99%) SC Cleared
7 2 (2.99%) Security Cleared
Quality Assurance & Compliance
1 5 (7.46%) SLA
2 4 (5.97%) Accessibility
System Software
1 19 (28.36%) Active Directory
2 7 (10.45%) Hyper-V
2 7 (10.45%) VMware Infrastructure
3 1 (1.49%) Microsoft Virtual Server
3 1 (1.49%) Virtual Servers
3 1 (1.49%) VMware ESXi
Systems Management
1 4 (5.97%) Microsoft Intune
2 1 (1.49%) SCCM
Vendors
1 46 (68.66%) Microsoft
2 10 (14.93%) Google
3 7 (10.45%) VMware
4 5 (7.46%) Cisco
4 5 (7.46%) Salesforce
5 4 (5.97%) ServiceNow
6 3 (4.48%) Apple
6 3 (4.48%) SonicWALL
7 1 (1.49%) Datto
7 1 (1.49%) Freshdesk
7 1 (1.49%) Meraki
7 1 (1.49%) Sophos
7 1 (1.49%) Xerox