Service Administrator - Repair Exchange
Slough, Berkshire, United Kingdom
KARL STORZ SE & Co. KG
entry into the ERP and Salesforce systems. Manage customer orders from entry to completion, including contract reviews, data updates in Salesforce, and adherence to Service Level Agreements. Oversee service inventory levels, ensuring adequate stock is maintained and purchase orders are raised for timely replenishment. Regularly communicate with KARL STORZ Germany (KST) to obtain updates on product availability, pricing, delivery … timelines, and resolve any discrepancies. Support inventory control by participating in stock counts and helping to resolve reconciliation issues. Investigate and resolve service-related customer complaints efficiently, maintaining a strong focus on customer satisfaction. Maintain organised records and ensure all documentation is archived in line with company policies. Follow all relevant procedures and quality standards, including ISO13485, ISO14001 More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: