51 to 55 of 55 JIRA Jobs in the Thames Valley

ensure that our 2nd line experts meet our SLA's. - Updating internal and external client and suppliers on progress of trouble tickets whilst managing Jira queues. - Providing daily, monthly, quarterly checks and updates on systems. - Writing technical and support documentation. - Onboard new employees and manage infosec training, device … which we are a reseller. Compile monthly and annual reports and prepare technical summary presentations and co-present client update meetings. - Escalate and mange Jira tickets with suppliers. GENERAL - Using good interpersonal skills to balance and prioritise internal and external client requests. Specifically, between the Project Managers and Development ...

Graduate IT Support Engineer - Key Responsibilities: - 1st Line Support: Answering user queries via email, phone, or in-person and logging support tickets in the Jira Service Desk - Jira Service Desk: Responsible for ensuring that all incoming requests are handled promptly and effectively within set SLA, assigning tickets ...

/specifications Dealing with the internal development team to make sure the customers requirements are met Elements of account management Solution creation Working in JIRA Providing client training Testing changes The business is seeking candidates with the following demonstrable experience: Holds a background working as a Business Analyst/… business Technical support knowledge would be advantageous Able to demonstrate previous experience documenting change requests/specifications Must have strong experience working with JIRA Excellent communication skills, highly presentable and comfortable in a client facing role where required Able to communicate effectively with technical & non-technical personnel Ability ...

Manual QA Engineer | £50,000 - £65,000 | Wokingham/Hybrid | Linux | SQL | Manual Testing | ALM Octane | JIRA | Test Scripts | Health tech | Tech4Good Are you a Manual tester who enjoys working on complex systems? Do you want to work on software which genuinely helps people? I’m currently supporting … maintain manual test scripts and plan of multiple releases including version compatibility of different components. Experience needed – Solid experience with testing Linux systems SQL Jira Please note, this is a pure Manual Testing role, if you are more suited to Automation then your application will not be accepted. What ...

joining a profitable, expanding software company with significant long-term potential. Keyword cloud: Servicenow Freshworks Ivanti BMC Servicenow Solarwinds ITSM Jira Atlassian Lansweeper BMC Helix BMC Remedy Freshservice Cherwell Ivanti HEAT Alemba vFire Axios IFS Dynatrace Splunk SolarWinds Datadog Jira Freshservice Halo New Relic Zabbix LogicMonitor Nagios Icing … Ansible Puppet Chef HashiCorp Terraform Jira Confluence Okta Tanium Sophos CrowdStrike Snow Software Flexera Ivanti ITAM Lansweeper Matrix42 Halo Certero ManageEngine AssetExplorer Jira HaloITSM TOPdesk Vivantio Sunrise Software Snow Software Flexera Ivanti ITAM ITSM Automation Discovery Lansweeper Matrix42 HaloITAM Certero SAM Account Manager Account Executive Business Development Sales ...