1 of 1 Malware Analysis Jobs in the Thames Valley

Sr. Technical Support Engineer, Focused Services

Hiring Organisation
Palo Alto Networks
Location
Slough, Berkshire, UK
Employment Type
Full-time
name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria … customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements Due to the nature of this role and the customers we support ...