Sr Manager, Digital Experience GenAI Platforms Operations
Slough, Berkshire, United Kingdom
ENGINEERINGUK
Operations to lead the operational excellence of the Mars GenAI platform within our digital experience ecosystem. This role will ensure the platform's seamless performance, compliance, and scalability to meet diverse and evolving demands across segments. The Senior Manager will bridge cutting-edge AI innovations with enterprise service delivery … and ensuring governance alignment, championing operational excellence aligned with Mars' Responsible AI principles. This role will enhance Generative AI deployment integration, ensure consistent AI performance, and unlock AI-driven initiatives, empowering Mars to scale digital experiences with trust and agility, positioning us at the forefront of innovation. What are … the Mars AI eXperiences (MAX) Platform, ensuring high availability, scalability, and performance. LLMOps Implementation: Develop and operationalize LLMOps practices, including deployment, monitoring, versioning, and performance tuning. Service Management & Support: Establish incident management, SLAs, change management, and continuous improvement processes. Governance & Compliance: Ensure adherence to Responsible AI, data privacy, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: