1 to 25 of 35 Remote/Hybrid Service Delivery Jobs in the Thames Valley

Telecoms Provisioning Order Analyst

Hiring Organisation
MECS Communications Ltd
Location
Newbury, Berkshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£17 - £18 per hour
Telecoms Provisioning Order Analyst Order Management | Service Delivery UK wide - work from home - full remote working @mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month … rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery ...

Service Delivery Manager

Hiring Organisation
Softcat
Location
Marlow, Buckinghamshire, United Kingdom
Salary
£ 80 K
your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. The Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers ...

Oracle Service Delivery Manager(SC Cleared)

Location
Maidenhead, England, United Kingdom
Oracle Service Delivery Manager(SC Cleared) Maidenhead, United Kingdom | Posted on 17/08/2026 VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span … efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Job Title : Oracle Service Delivery Manager (SC Cleared) Location : UK (Remote/Hybrid) Position Type : Full-time Experience Level : 5+ years Security Clearance : SC Cleared The work ...

Service Desk Team Leader

Hiring Organisation
Advania UK
Location
Milton Keynes, Buckinghamshire, United Kingdom
Salary
£ 55 K
Service Desk Team Leader Position OverviewWe are looking for a Service Desk Team Leader to join our team in Milton Keynes.This role would suit a Team Leader or Service Delivery Manager with experience of working in an IT managed services organisation.Salary & BenefitsThe budgeted salary for this … engineers, ensuring support tickets are responded to within agreed timeframes, engineers are mentored and developed, and that our customers receive the high quality of service that we strive to deliver.What Success Looks LikeBuilding effective relationships with team members, customers, and key internal stakeholders to establish credibility and understanding ...

Sr Manager, End User Services & Workplace Technology

Hiring Organisation
Hollister
Location
Wokingham, Berkshire, United Kingdom
Salary
> £ 150 K
Life More Rewarding and Dignified Location: WinnershDepartment: ITSummaryThe Senior Manager, End User Services & Workplace Technology is a senior IT leader responsible for the strategy, service delivery, operational stability, and continuous improvement of end user support and workplace technology services across the enterprise. This role has direct accountability … global service desk and leads global support capabilities for deskside support, endpoint engineering, device lifecycle management, collaboration platforms, meeting room technology, executive support, and digital workplace services that enable associates to work productively, securely, and efficiently across office, plant, remote, and hybrid environments.The role is expected to establish strong ...

Digital Telecommunications Manager

Hiring Organisation
Pertemps Thames Water
Location
Reading, Berkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 62,000 Annual
organisation's approach to reliable, resilient, and future-ready telecommunications services across a complex operational estate. Working closely with suppliers, operational teams, programme delivery, architecture, and business stakeholders, you will ensure telecom services are secure, performant, and aligned to both operational and strategic objectives. This role contributes to Thames … available 24/7, supporting customer operations, field services, contact centres, operational sites, and digital platforms. You will collaborate across the business to drive service excellence, optimise supplier performance, manage operational risks, and support the transformation of Thames Water's telecoms landscape. What you'll be doing ...

Manager, Global Contact Centre (GCC) Delivery Manager, Global

Hiring Organisation
Deloitte
Location
Reading, Berkshire, United Kingdom
Salary
£ 55 K
being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.The teamGlobal CoRe is a shared service within Deloitte Global, providing fundamental services to Deloitte People around the world: Knowledge Services, Creative Services, Contact Center, Procurement and Strategic Insights Center. … deliver essential capabilities that save time, convey insights, minimize risk, enhance client service delivery, solve problems, and contribute to Deloitte’s success.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. ...

Senior Delivery Manager (Identity)

Hiring Organisation
University of Oxford
Location
Oxford, Oxfordshire, United Kingdom
Salary
£ 80 K
Senior Delivery Manager (Identity)IT Services, Central OxfordFixed Term Contract until 31 July 2029The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon … emissions to developing vaccines during a pandemic.We have an exciting opportunity to join the IT Services Department as a Senior Delivery Manager (Identity)IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires to support the distinctive needs ...

Senior Library Manager, Business Systems

Hiring Organisation
Open University
Location
Milton Keynes, Buckinghamshire, United Kingdom
Salary
£ 80 K
library systems team and undertake the tasks outlined here in collaboration with the other SLM Business Systems.You would be accountable for the delivery of the technical infrastructure and systems framework that underpin the efficient delivery of Library Services. You will manage multiple technology systems, products and services through … complete lifecycle, from inception to mainstream adoption and ongoing use and decommissioning.This work involves establishing and fostering effective partnerships that will contribute to service delivery and strategies, improvements to services for users, value for money and the exploitation of new technologies.You will contribute to sharing good practices ...

Senior Delivery Manager (Identity)

Location
Oxford, England, United Kingdom
reducing our carbon emissions to developing vaccines during a pandemic. We have an exciting opportunity to join the IT Services Department as a Senior Delivery Manager (Identity) IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires … contribution of others, creating a great culture to work in and a place where we all feel we belong. The Senior Delivery Manager (Identity) will lead the delivery of complex identity and access management initiatives, bringing together technical teams and stakeholders to deliver secure, user-focused digital services. ...

Incident Manager | S3 | Chief Information & Resilience Office | Unity Place

Hiring Organisation
Santander UK
Location
Milton Keynes, United Kingdom
Employment Type
Full Time
Salary
56000 to 84000 GBP Annually
Milton Keynes or Glasgow To oversee the end-to-end management of Major Incidents and Problems across complex infrastructure environments, ensuring rapid service restoration and minimal business disruption. The role coordinates with technical teams, technical & business stakeholders and incident response activities, driving consistent timely resolution, effective communication and root … cause analysis. It also supports continuous service improvement by identifying trends, preventing recurring incidents and strengthening operational resilience across production services. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will ...

Client Manager

Hiring Organisation
Advania UK
Location
Milton Keynes, Buckinghamshire, United Kingdom
Salary
£ 70 K
assigned client portfolio and cultivating effective relationships with key stakeholders.Regularly reviewing client accounts and updating account plans that outline objectives, risks, and development opportunities.Conducting service reviews at agreed intervals, documenting actions, and ensuring follow-up on required tasks.Addressing client enquiries and concerns proactively, working closely with Service Delivery … growth targets, while maintaining a credible pipeline for renewals and upsell opportunities.What Success Looks LikeDevelop a comprehensive understanding of the Advania portfolio, sales processes, service standards, CRM requirements, and relevant internal teams.Take ownership of the assigned client portfolio and build effective relationships with key stakeholders.Review each account and create ...

Client Manager

Hiring Organisation
Advania UK
Location
Milton Keynes, Buckinghamshire, UK
Employment Type
Full-time
portfolio and cultivating effective relationships with key stakeholders. Regularly reviewing client accounts and updating account plans that outline objectives, risks, and development opportunities. Conducting service reviews at agreed intervals, documenting actions, and ensuring follow-up on required tasks. Addressing client enquiries and concerns proactively, working closely with Service Delivery and relevant teams to resolve issues. Ensuring that all client-related information, including contacts and meeting activities, is accurately recorded in the CRM system. Monitoring progress towards agreed revenue, gross profit, retention, and growth targets, while maintaining a credible pipeline for renewals and upsell opportunities. What Success ...

Oracle Cloud Service Delivery Lead - SC Cleared - Remote

Location
Maidenhead, England, United Kingdom
Maidenhead seeks an Oracle Service Delivery Manager (SC Cleared) to own day-to-day delivery of a major Oracle Cloud service. You will ensure live operations health, drive change discipline, and align business with technical teams running the system. You will work with Oracle Fusion functional consultants ...

Print Management Engineer

Hiring Organisation
MSP Talent Bridge Ltd
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£33,000 - £35,000 per annum
resolving incidents, administering print management platforms, and ensuring printing services run smoothly through proactive remote monitoring and troubleshooting. You'll work closely with customers, service desk teams and third-party vendors to keep service levels high and disruption to a minimum. What You'll Be Doing Remote Print … Support printer onboarding, device replacements and system upgrades Implement print policies and standardised configurations across customer environments Incident & Problem Management Respond to incidents and service requests within agreed service levels Investigate recurring issues and perform root cause analysis Escalate complex technical problems where necessary and coordinate resolution activities ...

Enterprise Architect (Data)

Hiring Organisation
United Kingdom Government
Location
Reading, Berkshire, United Kingdom
Salary
£ 50 K
technologies that deliver those systems.Understanding wider HMRC technology systems and strategies.Playing a supporting role and delivering specific technical data related aspects of the service delivery of HMRC systems.Contributing to the delivery Data Strategies, Principles, Standards and other Data Architecture deliverables and making them readily available to wider … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...

Head/Director TAM Transformation & Services, Airports

Location
Reading, England, United Kingdom
Management (TAM) Transformation & Services business in Airport BU, establishing a new team in a key strategic growth area and owning the end-to-end service model across TAM adoption, operating model transformation and data services to enable airports to realise measurable value from TAM, as one side … commercial models that accelerate TAM adoption and services growth. Work with GEOs and Airport BU teams to convert strategic opportunities into contracted services. Service Delivery & Customer Value Realisation Lead delivery of TAM transformation, AI-enabled use cases and managed data services to agreed quality, performance and commercial ...

Delivery Manager

Hiring Organisation
TEAM
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
exciting opportunity has arisen for an experienced Delivery Manager to join a growing technology and consultancy environment. This is a key operational leadership position, responsible for ensuring the day-to-day stability, quality and consistency of service delivery across multiple teams. Working closely with Team Leaders, Project … point of coordination, ensuring projects remain on track, operational issues are resolved quickly, and customers receive a consistently high standard of service. Alongside operational delivery, you will work closely with the senior leadership team to identify and implement improvements that increase efficiency, strengthen service processes and enhance customer ...

Senior Application Support Engineer

Hiring Organisation
Hackajob Ltd
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
based working in the Reading area and at home. The role includes optimizing system performance, resolving complex production bugs, and mentoring junior staff. Undertake service management and minor enhancement activities involved in the ongoing delivery of Application Management. Provide application lifecycle technical expertise for the support, monitoring, troubleshooting … established technical standards such as CMMI and ISO. Engage in and provide support for transition/transformation efforts. Undertake the full range of Service Management functions required to ensure service delivery compliance to budget, quality standards and committed service levels on an on-going basis following ...

Platform Engineer

Hiring Organisation
Thales Group
Location
Oxford, Oxfordshire, United Kingdom
Salary
£ 70 K
internal users and engineering teams.This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery … hosted AI platform, ensuring services remain secure, reliable and available.Monitor platform health and performance, investigating and resolving issues as part of day-to-day service support.Carry out routine maintenance and lifecycle activities, including patching, upgrades and scale-out activities.Work with engineering, security and service teams to support ...

Senior Project Manager

Hiring Organisation
Areti Group | B Corp™
Location
Reading, England, United Kingdom
customer change initiatives. Working across Product, Operations, Technology and Commercial teams, you will lead programmes covering customer migrations, partner onboarding, systems integration and new service delivery within a fast-paced telecoms environment. Key Responsibilities Deliver end-to-end projects from initiation through to successful implementation. Support new product … service launches. Manage customer and partner onboarding programmes. Deliver customer migration and transformation initiatives. Coordinate cross-functional teams across Product, Technology, Operations and Commercial functions. Manage project governance, RAID logs, reporting and stakeholder communications. Support business readiness, operational readiness and go-live activities. Drive process improvements and operational efficiencies. ...

Senior Systems Engineer

Hiring Organisation
Proman UK
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£65.00 per hour
infrastructure, cloud services and platform operations. This is an excellent opportunity for a senior infrastructure professional to play a key role in the design, delivery and ongoing improvement of modern hybrid platforms, working across cloud, on-premises and containerised environments. You'll be involved in supporting critical services while … complex infrastructure landscape, ensuring systems remain secure, resilient, scalable and aligned with business objectives. Working closely with architects, security teams, application owners and service delivery functions, you'll support enterprise platforms while contributing to infrastructure transformation and cloud adoption programmes. Key Responsibilities Design, deploy and support enterprise infrastructure ...

Senior Systems Engineer

Hiring Organisation
Winsearch
Location
Reading, Almondsbury, Gloucestershire, United Kingdom
Employment Type
Contract
Contract Rate
£65.00/hour
infrastructure, cloud services and platform operations. This is an excellent opportunity for a senior infrastructure professional to play a key role in the design, delivery and ongoing improvement of modern hybrid platforms, working across cloud, on-premises and containerised environments. You'll be involved in supporting critical services while … complex infrastructure landscape, ensuring systems remain secure, resilient, scalable and aligned with business objectives. Working closely with architects, security teams, application owners and service delivery functions, you'll support enterprise platforms while contributing to infrastructure transformation and cloud adoption programmes. Key Responsibilities Design, deploy and support enterprise infrastructure ...

HRIS Lead

Hiring Organisation
HRIT People
Location
Oxfordshire, England, United Kingdom
SuccessFactors Employee Central at its core Lead, develop and empower a small, global HR systems team, building capability and a strong customer-focused service culture Shape and drive the organisation's HR AI strategy, identifying high-value use cases while establishing appropriate governance, risk management and ethical standards Partner … senior business stakeholders to prioritise, shape and deliver technology improvements Lead the digital employee experience agenda, simplifying HR interactions through self-service, automation and user-centred design Oversee day-to-day system governance, configuration, release management, reporting and data integrity across the HR platform Manage vendor and implementation partner ...

FP&A Analyst

Hiring Organisation
Ingram Micro
Location
Milton Keynes, Buckinghamshire, United Kingdom
Salary
£ 70 K
shaping commercial decisions, driving profitability, and supporting long-term business growth.This isn't a traditional reporting role. You'll work closely with Sales, Operations, Service Delivery, and senior leaders, providing commercial insight and financial challenge on complex customer contracts, pricing decisions, and strategic initiatives.If you're naturally curious ...