1 to 17 of 17 Service Delivery Jobs in the Thames Valley with Remote Work Options

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … Hayes and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly) About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of more »

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of more »

Service Desk Support Analyst Location: Milton Keynes, UK with an opportunity to work from home. Salary: £22000 - £25000 per annum + Bonus UK passport/Settled status/ILR status holder is required as you will undergo UK Security Check clearance for this role. Identifi global are the resourcing … partner for Issured, an award-winning business transformation consultancy and developer of secure IT solutions. They are looking to recruit a Service Desk Support Analyst. As a Service Desk Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly … customer focus and demonstrate excellent communication skills. You will establish productive working relationships with internal staff, clients, and suppliers to ensure the very best service is provided to all parties. Attention to detail and compliance with Issured policies and procedures are essential. What will you be doing? Responding to more »

role. If you have relevant experience within Account Management in a Digital or Agency capacity, wed love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … is incredibly important to us as when were aligned everything in the world feels just that little bit better, so were building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention more »

If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative – we work together Confident – we demonstrate our expertise Attentive – we pay attention more »

Senior Service Designer - £650 -£700 per day - Inside IR35 - Hybrid working, 2 days a week on site near Slough - 6 Months initial contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that align with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties: Design IT … accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a comprehensive approach to service design. Develop a modern workplace service that empowers colleagues while maintaining appropriate oversight and compliance in a highly regulated, multi-national environment. Create more »

Service Desk Technician Chalfont £25,000 + Hybrid + Education Funding An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical support for the company's … your existing knowledge in IT and is most suitable for a junior engineer who is looking to kick start their IT career. As a Service Desk Technician you will be responsible for logging incidents into the helpdesk system, engages customers to understand and address their requirements, provide technical support … Azure, and basic networking Strong communication skills and ability to collaborate effectively in a team to resolve customer issues The role: Log incidents and service requests into our helpdesk system with comprehensive documentation Engage with customers to promptly address technical concerns, demonstrating effective communication skills Provide technical support for more »

Service Desk Technician Chalfont Salary: Up to £25,000 Essential Criteria; Able to work in the UK full time (no sponsorship available). Experience working in an IT/Helpdesk support position, supporting software, hardware, applications (2+ years). Able to travel to Chalfont (five days per week). … Microsoft Office 365 skillset; support, troubleshooting and administration). Are you passionate about technology and dedicated to delivering exceptional support? As part of the Service Delivery Team, you'll play a vital role in supporting the employees by offering technical assistance for TV, radio, streaming, and IT services. … Job Description Accurately logging incidents into the helpdesk. Speaking to customers to handle requests, troubleshooting issues, and ensuring timely resolution of service requests. Operating a switching matrix, you will form part of the transmission chain, ensuring that correct audio sources reach the desired destination. Your technical expertise will be more »

Salary: £40,000 plus commission Location: Thames Valley/Berkshire Hybrid working Car/Driving License needed for this post Our client, a Managed Service Provider, offer a comprehensive service to their clients including IT solutions, hosted IT services, IT hardware and help desk services. They are looking … clients Prepare and present proposals that align with client needs Work closely with internal teams including technical teams to design solutions and ensure seamless service delivery Stay informed about industry trends, competitors, and emerging technologies Identify market gaps and potential areas for expansion Provide insights to the leadership more »

Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact or more »

identifying training opportunities Work hand-in-hand with Partners to ensure expectations, deadlines, and budgets are being met Accelerate business development by scoping new service lines for your portfolio Work closely across departments to ensure clients are benefiting from an all-encompassing service Preparation and review of accounts … files and support the tax planning process Review processes and implement more efficient ways of service delivery Set an example as a hands-on and supportive Manager About This Firm This well-established firm has an excellent reputation for providing a full-suite of accounting support to a more »

in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice Make sound service delivery decisions Effective IT skills, MS/Outlook, Excel and PowerPoint or equivalent Disclosure and Barring Service Check This post is subject … Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please more »

training, coaching, written guidance and use of procurement related systems. · Lead departmental managers and teams to develop new procurement activity and contracts delivering clear service improvements and real cash savings; · Lead departmental managers and teams on the assessment of current needs and expenditure, assessment of markets and early engagement … all procurement and contract management issues; build strong and positive relationships across the Council and champion a quality and performance related culture to ensure service delivery is effective and responds to identified needs and the Council can deliver its key objectives. · Ensure compliance with relevant legislation, particularly the … Public Contracts Regulations, GDPR and Freedom of Information Essential Experience Required: · Experience in a large, complex, multi-service organisation, managing across technical or professional areas is essential. · Experience of leading and managing significant organisational change with evidence of achieving tangible benefits, including supporting the implementation of new organisational structures more »

execute product strategy. Manage product features from initiation to delivery. Gather customer requirements onsite. Own and manage product profitability. Support the Business Development and Service Delivery teams. Requirements: Previous experience working in a similar role. Ideally have 1 year experience in insurance sales and customer service. In-depth more »

We have a fantastic opportunity to join our Service Delivery team as a UK based Broadcast & IT Support Technician . You will provide broadcast, media & IT support across our systems that deliver television, radio & cinema services to our global audience. As a key member of BFBS's Technology … from 1st line support and triage across broadcast, media, and IT services, accurate logging of faults, troubleshooting customer issues, and timely resolution of incidents & service requests. This is an entry-level opportunity, so we're looking for someone who has a relevant qualification, or the ability to demonstrate appropriate more »

maintained. You will also manage the team to ensure strong customer relationships are built and will monitor these engagements against contracts to ensure the service delivery is in accordance. What you'll need to succeedYou will have previously led a team focused on customer relationships and will have more »

Our Client are looking for an Billing/Finance Representative/Administrator. This is a pivotal role in ensuring Billing delivery excellence in the Order to Cash function, particularly focusing on the implementation of efficient payments through multiple portals (Ariba, Tungsten, Coupa etc.) with an emphasis on delivering positive … agreements can have on time to invoice and cash collections - A customer focused, problem solving mindset - Understanding of various lines of business; Professional Services delivery, Cloud hosting operations and Software Licensing. - Ability to work as part of a sales team to contribute subject matter expertise in support of a more »