2 of 2 Customer Service Jobs in Tiverton

hours per week Salary: £27,500 per annum Contract: Permanent About the Role We are looking for a friendly, technically minded and customer-focused IT Support Analyst to join a professional IT team based in Tiverton. The successful candidate will act as the first point of contact … related queries and issues across the business, providing effective technical support to users and ensuring incidents and service requests are managed efficiently and within agreed timescales. This is an excellent opportunity for someone looking to develop a long-term career in IT support, gaining hands-on experience across hardware ...

will act as the first point of contact for IT-related issues across the business, providing effective technical support to end users while ensuring service requests and incidents are managed in accordance with departmental procedures and service level agreements (SLAs). The role involves supporting users with hardware … Experience * Good understanding of Microsoft Windows operating systems. * Basic knowledge of Microsoft 365 applications. * Strong troubleshooting and problem-solving skills. * Excellent communication and customer service skills. * Ability to prioritise workload and manage multiple tasks. * Strong attention to detail and documentation skills. * Willingness to learn new technologies and processes. ...