Senior Engineer - Twilio Flex & AWS DevOps Specialist
- Hiring Organisation
- Vallum Associates
- Location
- Newcastle upon Tyne, UK
- Employment Type
- Full-time
Responsibilities: Architect Twilio Flex configurations with AWS-native DevOps practices for seamless omnichannel support. Automate deployments via AWS CodeBuild, Jenkins, and Ansible; manage VPCs, RDS, and Elastic Beanstalk for Flex workloads. Enhance Flex with AI/ML integrations (e.g., AWS Lex, SageMaker) and performance tuning for global scale. Lead … troubleshooting, security audits (IAM, GuardDuty), and cost optimization in dynamic environments. Requirements: 5+ years AWS DevOps experience (hands-on with serverless and containers). Proven Twilio Flex implementation (custom UI, workflows, voice/SMS routing). Proficiency in GitOps, Infrastructure monitoring, and scripting (Bash, Python). Experience in high ...