6 of 6 Remote ITIL Jobs in Tyne and Wear

Power Platform experience- PowerBI, Power Apps, Power Automate Knowledge of Microsoft Dynamics CRM/ERP solutions, including Dynamics 365 Project Management experience Understanding of ITIL methodology, with an ability to implement changes Understanding of Azure services & Entra Experience leading/managing a small team Experience of API & other methods of More ❯

Power Platform experience- PowerBI, Power Apps, Power Automate Knowledge of Microsoft Dynamics CRM/ERP solutions, including Dynamics 365 Project Management experience Understanding of ITIL methodology, with an ability to implement changes Understanding of Azure services & Entra Experience leading/managing a small team Experience of API & other methods of More ❯

to improve efficiency, increase reliability and reduce repetitive manual tasks Extensive experience and proven track record of working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). You and your role As a Senior Infrastructure Engineer for Hybrid Cloud Services, you will be capable of More ❯

to improve efficiency, increase reliability and reduce repetitive manual tasks Extensive experience and proven track record of working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). You and your role As a Senior Infrastructure Engineer for Hybrid Cloud Services, you will be capable of More ❯

responsibilities In this role, you are accountable for Technical Operations Supporting ICT projects, infrastructure, network, systems, telephony, and desktops, ensuring high service levels using ITIL frameworks. Managing network configurations with key suppliers. Translating business needs into technical deliverables. Leading in Microsoft Azure, networking, and telephony solutions. Ensuring network security, monitoring … including telecoms, networks, and servers. Knowledge of Microsoft Server, Active Directory, DNS, DHCP, GPO, PowerShell, Exchange. Effective stakeholder management and security standards (ISO27001). ITIL knowledge and experience. Experience Supporting and troubleshooting complex ICT solutions. Network/firewall technologies, Microsoft Azure, Office 365, SharePoint. Storage administration, legacy service transition, team More ❯

Manager is responsible for managing the delivery and performance of IT services to meet our objectives. This includes monitoring the delivery of services, implementing ITIL best practices, and ensuring the smooth running of all IT systems, networks, and applications. This role is permanent, based at the Newcastle-upon-Tyne campus … Compliance: Maintain detailed documentation of service processes, procedures, and policies. The Person You will have or be able to demonstrate the following attributes: Education: ITIL Foundation (V4 preferred), ITIL Expert, or other service management-related qualifications/experience. Experience: 5+ years of experience in IT service management, with at least … years in a managerial or leadership role. Knowledge: Understanding of IT infrastructure, service management processes, and ITIL practices. Communication: Excellent verbal and written communication skills to interact with stakeholders and report on service performance. Problem-Solving: Strong analytical and problem-solving skills with the ability to identify service issues, analyse More ❯