ITSM Problem Manager
- Hiring Organisation
- NHS Business Services Authority
- Location
- Newcastle Upon Tyne, NE15 8NY, United Kingdom
- Salary
- £49387.00 to £56515.00
term opportunity covering maternity leave Based in either Newcastle or Blackpool, this role combines both Problem Management and Change Enablement responsibilities across two critical ITIL practices that support service stability, governance and continual improvement across DDaT You'll lead and coordinate the management of IT problems and changes across … Service Management skills. The role requires a dedicated focus on Problem Management; as such it requires in depth knowledge of the following ITIL v4 practices: Problem Management, Change Management, Incident Management, Release Management, Service Request Management and Continual Improvement. Demonstrating excellent communication skills, you will be expected to participate ...