6 of 6 Remote/Hybrid ITIL Jobs in Tyne and Wear

Platform.· Logic Apps.· SSIS and ETL processes.· Oracle databases.· Experience supporting integrations with third-party systems.· Experience working within public sector environments.· Microservices architecture.· ITIL Foundation certification.· Microsoft Azure certifications.· Security Clearance (SC) or eligibility to obtain SC clearance. Personal Attributes· Customer-first mindset· Strong analytical and problem-solving abilities ...

business needs and deliver solutions that support long-term success. Managed Services DeliveryManage reporting-related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments. Support critical reporting cycles, including month-end, quarter-end, year-end, statutory, and regulatory reporting requirements. Maintain comprehensive ...

experience will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders, users and suppliers in complex environments. Understanding of delivering effective ...

value. Here's a breakdown of what you'll be doing: Create and maintain application-related operational reports Complete all work in line with ITIL processes, in particular, Change, Incident, Service Request and Problem Management processes, as defined by IT Service & Operations. Work with business functions and the DevOps Team ...

Change Management qualification such as APMG Change Management would be desirable. Desirable: Experience within healthcare, the NHS or another regulated sector, alongside knowledge of ITIL, change control, release management, clinical safety, information governance and cyber security. Experience with tools such as Monday.com, Azure DevOps or Jira would also be advantageous. … activities while changes are delivered safely, efficiently and in line with our governance, security and clinical safety requirements. Person Specification Qualifications Desirable knowledge of ITIL, change control, release management, clinical safety, information governance and c Experience Desirable Experience with tools such as Monday.com, Azure DevOps or Jira Disclosure and Barring ...

clients. Essential Skills & Experience Proven experience in a Service Manager or similar service delivery leadership role. Strong understanding of IT service management principles and ITIL-aligned delivery practices. Experience managing services at scale and leading cross-functional teams. Ability to understand technical solutions and translate them into business outcomes. Excellent … professional approach. Experience using AI tools in day-to-day operations and an understanding of how AI can create value for clients. Desirable ITIL certification. Experience working within public sector or government environments. Knowledge of service transition, continual service improvement, and governance frameworks. Security Clearance Due to the nature ...