ITIL Job Trends in Tyne and Wear

ITIL (Information Technology Infrastructure Library)
North East > Tyne and Wear

The table below provides summary statistics and salary benchmarking for jobs advertised in Tyne and Wear requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 32 16 17
Rank change year-on-year -16 +1 +21
Permanent jobs citing ITIL 37 75 46
As % of all permanent jobs in Tyne and Wear 4.59% 11.01% 8.68%
As % of the Processes & Methodologies category 5.78% 12.12% 9.89%
Number of salaries quoted 29 15 43
10th Percentile £31,250 £29,500 £27,500
25th Percentile £40,500 £34,000 £31,250
Median annual salary (50th Percentile) £48,445 £36,000 £34,686
Median % change year-on-year +34.57% +3.79% -4.97%
75th Percentile £60,750 £49,875 £51,000
90th Percentile £110,000 £77,000 £58,500
North East median annual salary £43,999 £36,000 £34,686
% change year-on-year +22.22% +3.79% -7.50%

All Process & Methodology Skills
Tyne and Wear

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Tyne and Wear.

Permanent vacancies with a requirement for process or methodology skills 640 619 465
As % of all permanent jobs advertised in Tyne and Wear 79.40% 90.90% 87.74%
Number of salaries quoted 476 267 405
10th Percentile £28,250 £30,000 £30,000
25th Percentile £32,875 £36,250 £36,750
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
Median % change year-on-year - - -9.09%
75th Percentile £67,500 £69,332 £65,000
90th Percentile £81,250 £88,500 £77,500
North East median annual salary £48,897 £50,000 £47,500
% change year-on-year -2.21% +5.26% -5.00%

ITIL
Job Vacancy Trend in Tyne and Wear

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in Tyne and Wear.

ITIL job vacancy trend in Tyne and Wear

ITIL
Salary Trend in Tyne and Wear

Salary distribution trend for jobs in Tyne and Wear citing ITIL.

Salary distribution trend for jobs in Tyne and Wear citing ITIL

ITIL
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing ITIL in Tyne and Wear over the 6 months to 13 January 2026.

Salary histogram for ITIL in Tyne and Wear

ITIL
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Tyne and Wear region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne -15 29 £51,500 +43.06% 10
Gateshead +3 6 £32,500 -32.64%
Sunderland -2 2 £40,662 -25.82% 1
ITIL
North East

ITIL
Co-Occurring Skills & Capabilities in Tyne and Wear by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (2.70%) Microsoft Exchange
Applications
1 1 (2.70%) MS Visio
Cloud Services
1 13 (35.14%) Azure
2 6 (16.22%) Microsoft 365
3 4 (10.81%) AWS
4 3 (8.11%) Power Platform
5 1 (2.70%) Microsoft Copilot
5 1 (2.70%) OneDrive
Communications & Networking
1 1 (2.70%) SAN
Database & Business Intelligence
1 8 (21.62%) SQL Server
2 3 (8.11%) Power BI
3 1 (2.70%) Azure SQL Database
3 1 (2.70%) Data Lake
3 1 (2.70%) Relational Database
Development Applications
1 8 (21.62%) JIRA
2 7 (18.92%) Bitbucket
2 7 (18.92%) Git
General
1 16 (43.24%) Social Skills
2 9 (24.32%) Advertising
3 8 (21.62%) Finance
4 4 (10.81%) Organisational Skills
5 3 (8.11%) Analytical Skills
6 2 (5.41%) Law
7 1 (2.70%) Legal
7 1 (2.70%) Manufacturing
7 1 (2.70%) Public Sector
Job Titles
1 8 (21.62%) Analyst
2 7 (18.92%) Applications Support
2 7 (18.92%) Applications Support Analyst
2 7 (18.92%) Support Analyst
3 6 (16.22%) Senior
4 5 (13.51%) Lead
4 5 (13.51%) Service Manager
5 4 (10.81%) Applications Engineer
5 4 (10.81%) Coordinator
5 4 (10.81%) Head of IT
5 4 (10.81%) Head of IT Security
5 4 (10.81%) Head of Security
5 4 (10.81%) Operations Engineer
5 4 (10.81%) Project Coordinator
5 4 (10.81%) Senior Applications Engineer
5 4 (10.81%) Senior Operations Engineer
6 3 (8.11%) Head of Engineering
6 3 (8.11%) IT Manager
6 3 (8.11%) IT Services Manager
6 3 (8.11%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 1 (2.70%) Software Packaging
Miscellaneous
1 5 (13.51%) Management Information System
2 4 (10.81%) Cyber Kill Chain
2 4 (10.81%) Cyber Threat
2 4 (10.81%) Onboarding
2 4 (10.81%) Operational Technology
2 4 (10.81%) Security Operations Centre
3 2 (5.41%) Public Cloud
4 1 (2.70%) Product Ownership
Operating Systems
1 14 (37.84%) Windows
2 13 (35.14%) Linux
3 6 (16.22%) Windows Server
4 2 (5.41%) Unix
5 1 (2.70%) Windows 10
Processes & Methodologies
1 16 (43.24%) Change Management
2 13 (35.14%) Continuous Improvement
2 13 (35.14%) Service Management
3 12 (32.43%) Business Continuity
3 12 (32.43%) Computer Science
3 12 (32.43%) Risk Management
3 12 (32.43%) Roadmaps
4 11 (29.73%) Agile
4 11 (29.73%) Coaching
4 11 (29.73%) Mentoring
5 10 (27.03%) Problem-Solving
5 10 (27.03%) Stakeholder Management
6 9 (24.32%) Containerisation
7 8 (21.62%) Security Operations
7 8 (21.62%) Technology Roadmap
7 8 (21.62%) Vulnerability Management
8 7 (18.92%) Stakeholder Engagement
9 6 (16.22%) Project Management
10 5 (13.51%) Disaster Recovery
10 5 (13.51%) High Availability
Programming Languages
1 2 (5.41%) PowerShell
2 1 (2.70%) SQL
Qualifications
1 17 (45.95%) Degree
2 12 (32.43%) Computer Science Degree
3 9 (24.32%) ITIL Foundation Certificate
4 6 (16.22%) ITIL Certification
5 5 (13.51%) PMI Certification
5 5 (13.51%) PMP
6 4 (10.81%) AWS Certification
6 4 (10.81%) AWS Certified Solutions Architect
6 4 (10.81%) Azure Certification
6 4 (10.81%) Master's Degree
6 4 (10.81%) Microsoft Certification
7 3 (8.11%) PRINCE2 Certification
8 1 (2.70%) CISSP
8 1 (2.70%) ISEB
Quality Assurance & Compliance
1 6 (16.22%) PMO
2 5 (13.51%) QA
3 4 (10.81%) Cyber Essentials
3 4 (10.81%) Cyber Essentials PLUS
3 4 (10.81%) ISO/IEC 27001
3 4 (10.81%) ISO/IEC 27005
3 4 (10.81%) NIST
4 1 (2.70%) GDPR
System Software
1 2 (5.41%) Active Directory
2 1 (2.70%) Virtual Desktop
2 1 (2.70%) VMware Infrastructure
Systems Management
1 7 (18.92%) Control-M
1 7 (18.92%) Grafana
1 7 (18.92%) Kubernetes
1 7 (18.92%) Prometheus
2 2 (5.41%) Ansible
2 2 (5.41%) Terraform
3 1 (2.70%) Jamf Pro
3 1 (2.70%) SCCM
Vendors
1 14 (37.84%) Microsoft
2 2 (5.41%) BMC
2 2 (5.41%) Dynatrace
2 2 (5.41%) Splunk
3 1 (2.70%) Atlassian
3 1 (2.70%) Citrix
3 1 (2.70%) Nimble Storage
3 1 (2.70%) ServiceNow
3 1 (2.70%) VMware