2 of 2 ITIL Certification Jobs in Tyne and Wear

Telephony Networking fundamentals including DNS, DHCP and TCP/IP Vulnerability management and endpoint security Email security platforms and secure messaging environments Desirable Experience ITIL-based service environments. Privileged Identity Management (PIM). Mobile device management. Print management solutions. Infrastructure and networking exposure beyond desktop support. Automation, scripting … process improvement tools. Relevant Microsoft and ITIL certifications. Personal Attributes Strong ownership mentality. Proactive and solutions-focused approach. Ability to manage multiple priorities in a fast-paced environment. Excellent communication skills with both technical and non-technical stakeholders. Collaborative team player with a commitment to continuous learning and development. ...

clients. Essential Skills & Experience Proven experience in a Service Manager or similar service delivery leadership role. Strong understanding of IT service management principles and ITIL-aligned delivery practices. Experience managing services at scale and leading cross-functional teams. Ability to understand technical solutions and translate them into business outcomes. … professional approach. Experience using AI tools in day-to-day operations and an understanding of how AI can create value for clients. Desirable ITIL certification. Experience working within public sector or government environments. Knowledge of service transition, continual service improvement, and governance frameworks. Security Clearance Due to the nature ...