Automation Lead
- Hiring Organisation
- Pardoe Wray
- Location
- Hebburn, Tyne and Wear, North East, United Kingdom
- Employment Type
- Permanent
- Salary
- £70,000
improve internal operations and support future client offerings. This role focuses on building practical, scalable systems using Azure AI, Microsoft 365, and the Power Platform, turning ideas into reliable solutions that deliver real business value. Key Responsibilities Design and deploy AI-driven applications and automation solutions … Build agentic AI systems capable of handling multi-step workflows Integrate solutions with Azure, Microsoft 365, Power Platform, APIs, and internal systems Lead development of an AI-powered IVR system, conversational agents, and automated ticketing interactions Implement call transcription, insight generation, and predictive support recommendations Build ...