9 of 9 Process Improvement Jobs in Tyne and Wear

Job summary Are you ready to lead change and make a real impact across the NHS? Do you thrive in a fast-paced environment where collaboration, innovation and improvement are at the heart of everything you do? We're looking for an experienced and passionate Optimisation Manager to join our Workforce Services Directorate, on our Electronic Staff Record (ESR … scheme o Access to a wide range of benefits and high street discounts! Main duties of the job As Optimisation Manager, you'll lead the delivery of change and improvement projects across the Workforce Services Directorate. You'll work closely with NHS teams, clients, and suppliers to design and implement new processes, onboard new clients, and manage service transitions. … stakeholders. Designing and improving processes to enhance customer experience and service delivery. Managing budgets, pricing models, and financial controls. Supporting business development and client onboarding/offboarding. Driving continuous improvement and embedding agile ways of working. Coaching and developing team members to achieve high performance. You'll be a key point of contact for process change, ensuring readiness More ❯

Kinetic Recruitment are currently looking for a Business Process Modeler on a long term contract for our client based in Newcastle Upon Tyne. Minimum 6 months. We are looking for a skilled quality management process modeler with expertise in BPMN 2.0. The ideal candidate will have a few years of experience in designing, analysing, and optimising business processes … processes using BPMN 2.0 to ensure clarity, consistency, and efficiency. Collaborate with cross-functional teams to gather requirements and understand business needs. Analyse existing processes and identify areas for improvement to enhance quality and efficiency. Develop and maintain process documentation, including process maps, flowcharts, and standard operating procedures (SOPs). Conduct process validation and verification to … ensure compliance with quality management standards. Provide training and support to team members on process modelling tools and techniques. Stay updated with industry trends and best practices in process modelling and quality management. Qualifications: Experience in Business Administration, Information Technology, or a related field. Experience in process modelling using BPMN 2.0, or similar. Strong background in quality More ❯

Kinetic Recruitment are currently looking for a Business Process Modeler on a long term contract for our client based in Newcastle Upon Tyne. Minimum 6 months. We are looking for a skilled quality management process modeler with expertise in BPMN 2.0. The ideal candidate will have a few years of experience in designing, analysing, and optimising business processes … processes using BPMN 2.0 to ensure clarity, consistency, and efficiency. Collaborate with cross-functional teams to gather requirements and understand business needs. Analyse existing processes and identify areas for improvement to enhance quality and efficiency. Develop and maintain process documentation, including process maps, flowcharts, and standard operating procedures (SOPs). Conduct process validation and verification to … ensure compliance with quality management standards. Provide training and support to team members on process modelling tools and techniques. Stay updated with industry trends and best practices in process modelling and quality management. Qualifications: Experience in Business Administration, Information Technology, or a related field. Experience in process modelling using BPMN 2.0, or similar. Strong background in quality More ❯

to reach out if you want to find out more. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of … direct reports and oversee the effective implementation of policies relating to appraisal, absence management, disciplinary, grievance, performance monitoring and personal development plans. 9. Prepare user guidance documents, briefings and process mapping to support the implementation of improvements and process change, ensuring that the benefits of the change activities are identified, measured and owned. 10. Create highlight reports for … innovation in others. Identify and influence different approaches to working practices. Demonstrate a range of effective communication and presentation skills including drafting reports Focus on customer service and continuous Improvement Change management techniques IT skills for full use of management information Drive and manage significant change to agreed quality standards Excellent time management skills Innovative and forward thinking Desirable More ❯

Facilitate Change Approval Transition to Project Management Project Manager Workload Reporting Pipeline Project Coordination Risk Coordination and Escalation Project Manager Support Outcome Review and QA Integration Documentation and Reporting Process Improvement Skills & Experience Demonstrated experience in change management within a software delivery or IT environment. Experience coordinating projects and working within a PMO setting. Experience using Microsoft DevOps More ❯

Facilitate Change Approval Transition to Project Management Project Manager Workload Reporting Pipeline Project Coordination Risk Coordination and Escalation Project Manager Support Outcome Review and QA Integration Documentation and Reporting Process Improvement Skills & Experience Demonstrated experience in change management within a software delivery or IT environment. Experience coordinating projects and working within a PMO setting. Change Management Knowledge Analytical More ❯

IT Service Desk, acting as a senior technical escalation point and ensuring high-quality support experience for end users. This role combines hands-on technical support with team leadership, process improvement and service management responsibilities. Key Responsibilities Supervise and mentor the IT Service Desk team Assign and priortise tickets, monitor workload distribution and ensure SLAs and KPIs are More ❯

customer accounts. Identify and develop new business opportunities. Provide expert technical advice and source technical information for customers. Work closely with technical teams to deliver tailored solutions and demonstrate process improvements. Communicate regularly with internal teams and the National Sales Manager to ensure customer needs are met. What We're Looking For A good understanding of mechanical manufacturing processes More ❯

9.3/10 for recommendation as a great place to work! As Sales Support Team Leader , youll be responsible for leading a team of 710, driving both performance and process improvements. Youll spend roughly 70% of your time focused on leadership and 30% managing your own workloadcovering everything from utility registrations to frontline customer service. What you'll be … organised, able to prioritise and multitask effectively Comfortable using data to analyse team performance and identify improvements Resilient, empathetic, and solutions-focused Skilled in managing people and driving continuous improvement What youll get from us: £30,773 base salary + up to £8,000 OTE Annual salary uplift every April 25 days holiday + bank holidays, with the option More ❯