1 to 2 of 2 Service Management Jobs in Tyne and Wear with Remote Work Options

Job summary Are you self-driven, have excellent organisational, management and communication skills and are interested in a role that can make a real difference? Then this could be the perfect opportunity for you! The Senior Service Delivery Manager (SSDM) is responsible for the successful day to day … management of allocated services and will support the Head of H&CS. The holder of this post will provide direction and leadership to the H&CS management team, understanding the strategic view of the service and working closely with other teams and departments such as Customer Operations … and the schemes within H&CS are effectively delivered. The post holder will be proactive and is required to drive continuous improvements in the service, embedding themselves fully in the transformation work for H&CS, utilising specialist knowledge and data analytics to drive the schemes forward, considering political and more »

problem-solving skills with the ability to propose innovative solutions Strong working knowledge of databases, SQL queries and data analysis tools. Experience with IT service management frameworks such as ITIL. Experience with business process modelling tools and techniques. This is an excellent opportunity to join a growing function more »