Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLine Service Desk Engineer Glasgow/Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2ndLine Service Desk Engineer to join their team. As a 2ndLine Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining service desk responsibilities more »
Employment Type: Permanent
Salary: £25000 - £30000/annum 31 days holiday, pension, discount
LL17, Groesffordd Marli, Denbighshire, Clwyd, United Kingdom
Office Equipment Systems Ltd
Job Title: IT Support Engineer (1st and 2ndLine Support) Location: Office Based (St Asaph Business Park, North Wales), with occasional travel across the UK Salary: £24,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9.00am to 5.30pm … Role: We are looking for a dedicated and energetic IT Support Engineer to join our team. This role covers both 1st and 2ndline support and is based at our St Asaph Business Park office in North Wales. You will also occasionally visit customer sites … cards will be provided for customer visits. Key Responsibilities: Respond to customer calls and support requests as part of a team Handle 1st and 2ndline support tickets from triage to resolution Act as a point of escalation for the 1st line support team Escalate more »
Solihull, West Midlands, West Midlands (County), United Kingdom
Project People
2NDLINE SDWAN SUPPORT ENGINEER - SOLIHULL/BRACKNELL- 5 DAYS/WEEK ONSITE 2ndLine SDWAN Support Engineer Location: Bracknell OR Solihull Duration: 1 Year **A national security clearance is required for this role but candidates not holding this level … of clearance might be considered** We are hiring a number of roles within the SDWAN team in both Bracknell and Solihull for 2ndline engineers to join our new shared service team and work on 2x exciting central government accounts, both these customer will be using our … offerings across government and defence industries. Your role will involve direct technical support for all of services in the SST as part of the 2ndLine Team and assist in the day to day operations and duties of the DNS SD-WAN Service. The engineermore »
ATTENTION! 2NDLINE SUPPORT ENGINEER WANTED! Elevate your career in the dynamic world of IT Support! We're on the lookout for a 2ndLine Support Engineer to thrive in our client's fast-paced environment. Have you got 2nd … a better opportunity to develop your career? Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 2ndLine Support Engineer: Keep the IT Documentation up to date Manage multiple tickets and projects Assisting technical support requests within … the team and working on 2ndline tickets and projects Ensure good communication with both customers and staff Meet and exceed SLAs Occasional overtime offered Skills Required for the 2ndLine Support Engineer: Strong written and spoken communication skills Experience working with more »
2ndLine Network Engineer Location: Wigan Salary: £30,000 - £34,000 + £5000 shift allowance Hours: Shifts are a 4-on-4-off rotation pattern, working 07:00 to 19:00 and rotation 19.00 to 07.00. We are working with a leading technology solutions provider … IT services to businesses across various industries. With a focus on excellence and customer satisfaction, they are expanding their team and seeking a talented 2ndLine Network Engineer to join their dynamic and forward-thinking organization. The Company is experiencing sustained growth and the 2nd … basic salary for this role is up to £34,000 plus a guaranteed additional £5000 per annum for shift allowance. Position Overview: As a 2ndLine Network Engineer, you will play a crucial role in maintaining and enhancing client network infrastructure. You will be responsible more »
Solihull, West Midlands, West Midlands (County), United Kingdom
Project People
2ndLine WAN Engineer Solihull on site 4 days on, 4 days off, 4 nights on, 4 days off, repeat Full time Job Description We are looking for a 2ndLine WAN Project Configuration Engineer capable of configuring, trouble shooting … to enable the delivery of secure network services globally and to manage and support a new Juniper Core Network. (MCN) WAN estate. As a 2ndLine WAN Engineer, you will contribute to this by helping deliver for our customers across the region. Your role will more »
B1, Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Khuda Technology
2ndLineEngineer Location: Birmingham - Hybrid About the Role: Here at Khuda Technology, we are partnering with a leading Managed Service Provider to find a 2ndLine engineer. In this role, you will play a pivotal part in providing expert technical support … Strong presentation skills, technical problem analysis, report/proposal writing, and relationship building are essential. Desired Skills and Qualifications: Proven experience in a similar 2ndLine Technical Support role. In-depth knowledge and problem-solving experience with Windows servers (2012/2016/2019) and cloud-based more »
2ndLine IT Support Engineer - £35,000 - East Croydon - Brilliant Benefit Package! Role: 2ndLine IT Support Engineer Location: East Croydon Salary: £28,000 - £35,000 STE + Brilliant Benefit Package! Interviewing Immediately - Apply Now I have a fantastic opportunity … for a 2ndLine IT Support Engineer to get the chance to be exposed to the latest technology in the market. My client is looking for a 2ndLine IT Support Engineer who can hit the ground running and who … Linux, Office 365, Azure, Networking(DNS,DHCP,TCP/IP). Other technologies are beneficial, the Candidate would be supporting 180 users on a 2ndline capacity. Ideal person would have the ability to absorb knowledge and find solutions where their knowledge is challenged. Please do not more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role : 2ndLineEngineer Location : Bath/Chippenham Salary : £30,000 - £35,000 I am now recruiting an exciting NEW ROLE for a TOP MSP in the Bath/Chippenham area. In this role you will be working with cutting Edge Cloud Infrastructure & Networking Infrastructure … alongside being provided with paid training and a clear-cut progression path - to Projects, Infrastructure & Leadership role. If you are an MSP Engineer looking for a company where you can build a CAREER, this one's for you! Exclusive Benefits: Highly Competitive Annual Salary more »
DK Recruitment are seeking 2ndLine Support Engineer to join our client who are a leading managed service provider looking to expand their 2ndline service desk team. They heavily promote organic growth and this role has progression into the 3rd Linemore »
2ndline Support Engineer Microsoft Stack/Azure/Windows server Up to £33k Bristol/Portishead - Hybrid We are representing a managed service provider specialising in Microsoft technologies. They are looking for a 2ndline Support Engineer to support … their customers. As 2ndline support, you will be handling escalations from the 1st Line Team and actively monitoring infrastructure through a variety of products. This team operate on a hybrid basis working both at home and in the office. You shall gain exposure to … a range of technologies and have the opportunity to further develop your skillset with fellow enthusiastic IT professionals. What we are looking for: 2ndline support experience Microsoft Stack - Azure, SharePoint, etc Active Directory Windows Server A positive mindset and a willingness to learn. Network Support What more »
Employment Type: Permanent
Salary: £28000 - £33000/annum Career Progression + Training
2ndLine IT Support £30 - £38k per annum Shift Pattern Hours - across days and nights The Role As the Engineer, you will be responsible forhandlingcomputer hardware. Key Responsibilities: · Support & configuration of barcode scanners (ex. Datalogic, Motorola, Honeywell handheld, Intermec etc.) · Support & configuration of barcode printers … Floor and Office) · Co-ordination with towers team (AM (MES, SAP), NW, DCH, EUS) for End user related activities. · Support and Configuration of line side devices, HMIs/MRTs, Dell Tablets/Touch Pads etc Your Profile Key skills/knowledge/experience: · Basic computer hardware knowledge. · Should more »
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
SecondLine IT Support EngineerSecondLine IT Support Engineer - Up to £29,000 + Benefits. Hybrid - Cheltenham Monday - Friday A chance to join an established technical support provider with a growing client base. About the Client: Our client is an established … as well as maintaining the camaraderie that comes with office-based work. Benefits: Healthcare Company Pension Hybrid Working On site parking The SecondLine IT Support Engineer Role: Working as part of a small team of L2 Engineers, you will be a key point of escalation … L3 Engineers when it comes to escalating more complex technical problems. SecondLine IT Support Engineer Skills: Previous experience providing 2ndLine Technical Support Previous MSP Experience (Desirable) Strong knowledge within IT Infrastructure components Strong knowledge of IT Hardware and Software Relevant IT more »
2ndLine Technical Support Engineer An exciting 2ndLine Technical Support Engineer role has arisen with our client, a market leading organisation based on the South Coast/Hampshire. The role will require you to be in the Hampshire office … days a week, with additional business travel to customers in the local area. As the 2ndLine Support Engineer, you will join a driven team where you will be responsible for responsible for the design, implementation and support of client technical infrastructure covering network, hardware … successful completion. Location: Fareham, Hampshire Duration: Permanent/Full time Salary: Up to £30,000 + additional benefits Do you have: Strong 1st/2ndline Support experience Good knowledge and experience in Microsoft and VMware operating systems Experience in System Administration Support services for Microsoft Server more »
2ndLine Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives. … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2ndline IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side more »
2ndLine IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware We are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our client specialises … on course and gain new certifications. The Role: On a day to day basis you will be required to mentor and support 1st line staff, helping to upskill and improve their technical knowledge and ability. Solve technical issues escalated by the 1st line, providing excellent customer … There is a two stage interview process for this position. Interviews are commencing the week beginning 3rd June so don't hesitate to apply! 2ndLine IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware Oscar Associates (UK) Limited is acting more »
1st/2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st/2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for … technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. Assist customers with basic network … service, focusing on client satisfaction and issue resolution. Install networking/Desktop equipment at client sites. Requirements: Previous experience in a similar 1st/2ndline support role. Strong technical skills and ability to troubleshoot software and hardware issues. Knowledge of operating systems such as, predominately Windows more »
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2ndline IT Support to Windows Desktop and associated applications. You will be 2ndline support on Servers and Application Services as well as providing escalation point for 1st … Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Dell Powerstore Storage more »
DK Recruitment are seeking IT Support Engineer to join our client who are based in Kingsbridge looking to expand their IT Support function. We are looking for a minimum of 2 years IT support experience across the Micrsoft tech stack. Experience/Duties Experience supporting Windows Servers, O365 more »
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Andy File Associates
develop technical knowledge and skillset through formal training, informal training and hands on practical experience. Skills Minimum 2 years experience in a 1st Line role within a service desk environment. Good knowledge of Windows Server, Virtual environments (VMWare), SQL Server, MS Windows, Networking LAN, WAN, VPN and Wireless more »
Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
Heels & Brogues Recruitment are working with a well-known client to find a talented 2ndLine Support Engineer to join their dynamic team. Job Title: 2ndLine Support Engineer Salary: £25,000.00 - £30,000.00 per year Location: Gateshead Benefits: Company … service to build trust and meet customer expectations. Their team ensures seamless operations by sourcing and assembling the necessary equipment. Job Summary: As a 2ndLine Support Engineer, you will support managed services clients by resolving hardware, software, and network issues. You will interact directly … and resolve technical issues quickly Conduct client site visits when required Document solutions to build an IT knowledge base Requirements for 2 nd Line Support Engineer: 3 years of experience in IT support or a helpdesk role Strong problem-solving skills and technical knowledge Familiarity with more »
N3, Finchley, Greater London, United Kingdom Hybrid / WFH Options
YourRecruit (UK)
Are you an experienced 2ndLineEngineer who is keen to further develop your 3rd Line skills? Do you have recent experience of working for an IT Support company (MSP)? Are you keen to progress your career within a fantastic, supportive company who …/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more. Responsibilities for the 2ndLine Support Engineer: IT Support relating to technical issues involving Microsoft’s core business applications and operating systems Technical support … of DNS services Working Knowledge of non-Cisco Firewall Technologies Working Knowledge of Wireless Technologies Do you have the required technical knowledge & experience? Engineer with two to four years’ experience as a minimum Minimum 2 years’ experience in the following: Office 365/Microsoft 365 Switching, VLAN, Routing more »
in the UK for the last 5 years (as you'll need SC level clearance after joining) Our client is looking for an experienced, 2ndLine Support Engineer with strong experience in a similar role previously and with strong analytical and technical skills, having hands more »
Job Description Role & Responsibilities As a Technical Engineer/2ndLine Support , you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT issues. Travel to various sites in your region, working closely with other IT teams … to provide quality 2ndline IT support. Maintain and update IT inventory, including hardware, software licenses, and equipment documentation. Technical Engineer will be providing a high level of customer service and offering a varied range of IT Support to both technical and non-technical customers … and staff. Skills & Qualifications 2ndLine Support 1Year+. Hardware or Software experience (Preferably both) Attention to Detail Benefits Competitive Salary On site training. Progression within the company. more »
Epsom, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
2ndLine Support Engineer - Hybrid Working (Business Sector Clients) £30000-£40000 + Bonus + Benefits IT Consultancy with offices across the UK are expanding their Surrey office and currently require a 2ndLine Support Engineer to join the team working … existing technical team, managing business customers across the South-East providing detailed technical support (Cloud or Part-Cloud) via an internal ticketing system The 2ndLine Support Engineer will come with specific technical training, but the ideal candidate will be working for an MSP or … Reseller and be used to dealing with external customers maintaining external systems providing desktop support Key experience 5+ years' experience in a 2ndline position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's are met more »