1 to 25 of 124 2nd Line Support Jobs in the UK

Are you a tech enthusiast passionate about delivering quality IT support? Join our public sector client's team as a 1st/2nd Line IT Support Engineer and play an important role in providing seamless IT service desk support, centrally located … our valued clients. We have an urgent requirement, and you could be the perfect fit. What you'll be doing: As a 1st/2nd Line IT Support Engineer, you'll be the front-line hero, the first point of contact for our … sites in the UK. What you'll bring to the team: Solid IT Support Experience: You're well-versed in 1st and 2nd line IT support, ready to tackle any challenge. Active Directory Proficiency: You've got the skills to navigate and manage more »

We have an exciting opportunity to join City & Guilds working as 2nd line Support Technician! This will be a 6 month fixed term contract position. In this role you will be responsible for providing end user support to all C&G employees as … are running efficiently. It will be your job to resolve more complex end user issues within our standard SLA's and KPI's. As 2nd line support, you will create and maintain appropriate documentation and coach and mentor 1st line Support … and ensure all relevant information is captured at the point of logging. You will resolve incidents that have been escalated by the 1st Line Support Analysts where possible or assign to other resolver teams were appropriate. You will build IT equipment including laptops and mobiles to more »

1st/2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st/2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for … technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. Assist customers with … service, focusing on client satisfaction and issue resolution. Install networking/Desktop equipment at client sites. Requirements: Previous experience in a similar 1st/2nd line support role. Strong technical skills and ability to troubleshoot software and hardware issues. Knowledge of operating systems such as more »

We have an exciting opportunity to join City & Guilds working as 2nd line Support Technician! This will be a 6 month fixed term contract position. In this role you will be responsible for providing end user support to all C&G employees as … are running efficiently. It will be your job to resolve more complex end user issues within our standard SLA's and KPI's. As 2nd line support, you will create and maintain appropriate documentation and coach and mentor 1st line Support … and ensure all relevant information is captured at the point of logging. You will resolve incidents that have been escalated by the 1st Line Support Analysts where possible or assign to other resolver teams were appropriate. You will build IT equipment including laptops and mobiles to more »

IT Support Technician 2nd Line When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Support Technician 2nd Line Position :IT Support Technician 2nd Line Location :Rotherham, S61 1AJ Contract type :Permanent, full time Rate : £26,780per annum This is an exciting opportunity to join our IT Department where youll play a crucial role in providing generalist IT support across … our rapidly growing organisation. As an IT Support Technician 2nd Line with Exemplar Health Care, youll take ownership of various incidents to perform a technical diagnosis and achieve a resolution, both remotely and on-site. Based in Rotherham, this role also requires occasional travel to more »

My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well … as providing escalation point for 1st Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server more »

DK Recruitment are seeking 2nd Line Support Engineer to join our client who are a leading managed service provider looking to expand their 2nd line service desk team. They heavily promote organic growth and this role has progression into the 3rd Line team. We are looking for a minimum of 3 years IT support experience working on a service desk, ideally for a MSP but this isn't essential. Experience/Duties Experience supporting Windows Servers, O365, Azure AD, Intune and general Network administration and troubleshooting, TCP/ more »

DK Recruitment are seeking IT Support Engineer to join our client who are based in Kingsbridge looking to expand their IT Support function. We are looking for a minimum of 2 years IT support experience across the Micrsoft tech stack. Experience/Duties Experience more »

We are currently seeking an IT Support Technician who will provide 1st and 2nd line support for Servers, Network, Computing and AV. You will work alongside the Data and Project Team to provide bespoke application support and deliver tasks for projects … academic rigour with a breadth of opportunities to develop young people able to flourish in an ever-changing world. Job Description Provide 1st and 2nd Line of Support for Computing and AV estate Provide 2nd Line of Support for the … secure Ensure all system are patched and maintained appropriately and within the Information Security framework Document learning and sharing those with the IT Support Team Drive automation of repeated processes Manage the telephony systems Maintain the asset and inventory register General IT Support as required Perform more »

2nd Line Support (step up opportunity) Devon and Cornwall (Car provided) Salary to £27,000 + Pension Must be eligible for SC Clearance This is a good opportunity for anyone with IT Support experience looking for a step up in technical level, while … working for one of the worlds most recognisable defence consultancy firms. You should have experience across the basics of Windows infrastructure support, a good manner both over the phone and in person, as well as a full UK driving licence. You must also be eligible for security clearance more »

2nd Line IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2nd Line IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced … 2nd Line IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately - Apply Now Built more »

2nd Line IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing … and dynamic team based in Lancing. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part … of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is … leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »

Job Title :2nd Line Support Engineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Free car parking across all campus sites (apart from Arundel) About the role: The Infrastructure Specialist will work as part of a team of 2nd line engineers to deliver high quality customer support. 2nd line engineers will also be expected to troubleshoot and resolve … issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that puts staff and students first more »

2nd Line Support/2nd line Support Engineer Location: Epsom - onsite role Job Type: Permanent Salary: up to £40,000 per annum An exciting opportunity has arisen for a 2nd Line Support Engineer to join … Epsom. This role is ideal for an experienced IT support professional ready to take the next step in their career, providing crucial 2nd Line support and maintaining a diverse corporate IT estate. Day to day of the role: Provide 2nd Line support for escalated issues from the Service Desk, ensuring timely resolution in line with SLA/ITIL guidelines. Perform hands-on fixes for a range of desktop, software, and hardware issues. Administer and maintain the corporate IT estate, including workstations, servers, BYOD, MDM, Office more »

2nd Line Desktop Support Engineer - Leeds We are currently recruiting for a 2nd line Support engineer to provide support for complex technology solutions across the IT, Technology, Cloud Services, Networks & Secure Business Applications portfolio of services provided to … travel to other offices including Sheffield, Manchester and occasionally London Salary: £30k - £35k Dep on Exp + Bens Environment: Multiple Office Support, 2nd line Support, MS Sharepoint, Project work, Microsoft Exchange, O365, M365, Windows Server 2019, Virtualisation, Citrix, VMware, Hyper V, Windows Desktop … IP Telephony, Cisco/Mitel, Routers, Switches, Wifi. Job Overview My client a large end user in the commercial property industry is seeking a 2nd Line Lan network engineer to join their busy in house Infrastructure and Support Team. The successful candidate will become part more »

2nd Line Support Engineer - Northampton Salary: Up to £40,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2nd Line Support Engineer to join their talented IT team. This is an exciting opportunity … for an individual with a passion for technology and a proven track record in providing excellent IT support. Responsibilities: Provide second-line technical support to end-users, resolving hardware and software issues promptly and effectively. Manage and troubleshoot Active Directory, Office 365, Team Viewer, and Adobe … procedures. Assist in the evaluation and implementation of new technologies. Collaborate with other teams to contribute to ongoing projects. Requirements: Proven experience as a 2nd Line Support Engineer or similar role. Strong proficiency in Active Directory, Office 365, Team Viewer, and Adobe products. Experience with more »

2ND LINE IT SUPPORT MULTIPLE 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2nd Line IT Support Candidates to be hired on an initial 3 Month Contract for … a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks … Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request. more »

2nd Line Infrastructure Engineer - M365 AND Microsoft Technologies My client are an energy company on a path to reduce the carbon footprint of large scale energy users. ROLE As a key member of the technical team, you will provide operational support to end users at … all levels and our software development team. Your role will serve as an escalation point for all IT support and DevOps queries. You will support over 170 end users across various geographical locations. Your responsibilities will include maintaining and monitoring IT systems such as remote working … email, phone, or face-to-face. Monitor and update the ticketing system to highlight overdue or unresolved tickets. Identify issues and guide first-line support or end users through the necessary steps for resolution. Collaborate with the IT manager and wider technology team to address recurring more »

2nd Line IT Support Technician Are you an established 2nd line engineer with aspirations to progress further? Do you have strong M365 and Azure skills, with a passion to develop them? Is a field-based, customer-focused role where your skills truly more »

1st/2nd Line Application Support Engineer - SQL £45k +benefits and expenses Birmingham - Hybrid working Model (3 days from home a week) - Some UK travel (fully expensed) A leading national meat production company, are looking for a Application support specialist to assist with … all 1st/2nd line Application queries. This role will offer scope to be fully trained in MES (manufacturing execution systems ) and develop your experience and knowledge in thriving company, with an excellent progression structure. You will need to show knowledge and hands on experience of SQL more »

Salary: £28k to £35k Please note this a hybrid role based out of my clients Chesterfield office. Overview This position will provide technical support to our clients customers within a service desk environment mainly managed by remote access however on-site visits may be required. A good technical … experience at all times is a must along with an understanding of the commercial goals of the business as a whole. Responsibilities Provide support for incidents related to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via more »

2nd Line Support Engineer/Customer Service 2nd Line … Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLAs Providing incident management & stakeholder facing communication for … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have more »

2nd Line Support Engineer - Northampton Salary: Up to £40,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2nd Line Support Engineer to join their talented IT team. This is an exciting opportunity … procedures. Assist in the evaluation and implementation of new technologies. Collaborate with other teams to contribute to ongoing projects. Requirements: Proven experience as a 2nd Line Support Engineer or similar role. Strong proficiency in Active Directory, Office 365, Team Viewer, and Adobe products. Experience with … A collaborative and innovative working environment. Company-sponsored events and social activities. Pension scheme and other benefits. If you are a dedicated and experienced 2nd Line Support Engineer looking to take your career to the next level, we want to hear from you. Apply now more »

1st/2nd Line Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2nd Line Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of more »