AI Product Lead
- Hiring Organisation
- Pontoon
- Location
- Warwick, Warwickshire, United Kingdom
- Employment Type
- Contract
enhance their day-to-day experiences. This role is pivotal in overseeing the product vision, roadmap, and performance of employee-facing AI agents, transforming how employees access support across HR, Finance, Procurement, and IT. Key Responsibilities: Product Ownership: - Lead the vision, roadmap, and prioritisation for the AI … AI agent experiences that understand colleague intent and facilitate seamless interactions. - Establish effective fallback and escalation processes for when AI agents require human intervention. Knowledge and Workflow Management: - Collaborate with technology teams to connect AI agents to approved knowledge sources and workflows ...