Senior Business Analyst - JSM Implementation
- Hiring Organisation
- Additional Resources
- Location
- Westminster, City of Westminster, Greater London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £450 - £600/day
Governance function onto Jira Service Management using established workflows and operational processes. Creating and maintaining process maps, workflow documentation, user stories, implementation tickets and acceptance criteria. Analysing and supporting API integrations between Jira Service Management, HubSpot and other business systems. Ensuring solutions align with wider service management processes … technology environments. Supporting testing, validation and User Acceptance Testing (UAT) activities. Identifying delivery risks, dependencies and implementation considerations. Producing operational documentation, training materials and implementation resources to support adoption. What we are looking for: Previously worked as a Business Analyst, Business Systems Analyst, Systems Analyst, Process Analyst ...