Business Analyst – Retail , Cloud & Data Transformation
- Location
- Greater London, England, United Kingdom
processes and assumptions to identify opportunities for simplification, standardisation and improvement. Translate business needs into clear requirements, user stories, process models and actionable recommendations. Facilitate collaboration between business stakeholders, technology teams, Product Owners and delivery teams. Retail & Hospitality Operations Apply practical knowledge of pub, hospitality, drinks … across digital and physical channels. Support integration between CRM, POS, PIM, loyalty, marketing and other customer or operational systems. Identify opportunities to improve customer insight, personalisation, engagement and retention. Define business rules, data requirements, reporting needs and measures associated with customer and retail processes. Replatforming & Transformation Support replatforming, platform ...