Knowledge AI Quality Lead
- Location
- Greater London, England, United Kingdom
hallucinations, inaccurate answers, or broken customer journeys. Closed-Loop Quality Feedback: Identify root causes of AI accuracy failures and customer friction; feed actionable insights directly back to AI Automation Leads, Product, and Engineering teams for sprint training and fine‐tuning. Human-Assist QA Integration: Audit … best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually ...