16 of 16 Autotask Jobs in the UK

advantageous but is not essential: Relevant IT certifications or experience managing certificates and certificate authorities. Ticketing and remote monitoring and management tools, such as Autotask PSA, Datto RMM or N-central. Wi-Fi platforms such as Ruckus, Cambium or Ubiquiti. Microsoft Intune. Microsoft 365 migrations from on-premises Active ...

would be useful, although you don't need to have worked with everything listed: * Microsoft Intune and Autopilot * Azure infrastructure * UniFi * Datto RMM and Autotask PSA * Sophos XGS firewalls * Huntress security products * RDS and FSLogix * VoIP and 3CX * Email security solutions * Structured cabling * CCTV and NVR systems * The right ...

Skills Strong 2nd Line IT Support experience Strong Microsoft 365, Azure/Entra ID and Exchange knowledge Active Directory & Group Policy Datto RMM or Autotask PSA - strongly preferred Strong networking skills including DNS, DHCP, TCP/IP, VPN, LAN/WAN and Wi-Fi Windows 10/11, hardware ...

Experience working with PSA/RMM tools and SLA-driven support environments Confident communicating directly with customers and supporting less experienced engineers Experience with Autotask, Datto RMM, IT Glue, Meraki or Rewst would be advantageous PowerShell, automation, Microsoft Copilot or Microsoft certifications would be beneficial A genuine interest ...

cyber security work, such as endpoint protection, alert response, patching and backup Experience with Kaseya tools or similar RMM/PSA platforms (e.g. Datto, Autotask, IT Glue, ConnectWise, NinjaOne) Strong Windows and business IT troubleshooting Confidence dealing with customers, and good documentation habits Nice to have Intune, Defender, Microsoft ...

Experience working with PSA/RMM tools and SLA-driven support environments Confident communicating directly with customers and supporting less experienced engineers Experience with Autotask, Datto RMM, IT Glue, Meraki or Rewst would be advantageous PowerShell, automation, Microsoft Copilot or Microsoft certifications would be beneficial A genuine interest ...

tools Strong prioritisation and troubleshooting skills within an SLA-driven environment Confident communicating with customers and helping less experienced engineers develop Experience with Autotask, Datto RMM, IT Glue, Meraki or Rewst would be advantageous PowerShell, automation, Microsoft Copilot or Microsoft certifications would be beneficial An interest in combining hands ...

IT Support Engineer - 1st/2nd Line - Microsoft 365/Windows/Desktop/EUC/Azure Are you an IT Support Engineer who enjoys getting stuck into technical problems, helping users and providing excellent ...

Teams Voice. Knowledge of VMware and/or Microsoft Hyper-V. Basic networking skills, including knowledge of switches and firewalls. Previous experience with Autotask, Datto RMM, and IT Glue is a plus. Personal Attributes: Well-presented and a strong team player. Customer-focused with excellent service skills. ...

issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis ...

eventual 3rd line as skills are gained Giving support by telephone, remote or on-site visits. Use of Teamviewer Software for remote access. Using Autotask Helpdesk System for logging, updating and closing of Helpdesk tickets. Monitoring of backups for clients and liaising with them to ensure backups run successfully. ...

challenge incomplete information or unclear scope before delivery begins. Strong organisation skills and the ability to keep control across multiple concurrent projects. Experience using Autotask PSA or a similar MSP PSA platform would be particularly valuable. Project management qualifications such as PRINCE2, APM, AgilePM or PMP would be advantageous ...

least 2nd Line level, ideally across Microsoft 365 and IT Infrastructure. Strong understanding of ITIL, SLAs, Incident and Problem Management. Experience with ConnectWise, Autotask, ServiceNow or similar ITSM/PSA platforms. Confident managing demanding customers, escalations and high-priority incidents. Data-driven, commercially aware and passionate about delivering excellent ...

Professional Services function when there is a need to cover periods of holiday, workload pressure or other operational demands. Track all project activities in Autotask, following established procedures for project tracking, updates and reporting. Ensure milestones, tasks, risks, issues and actions are documented promptly to maintain clear visibility … principles with a versatile approach to new technologies and demonstrable learning capability. Experience with PSA/RMM and documentation tools such as Autotask, AEM and IT Glue would be advantageous. Experience administering and supporting Microsoft Windows Server and Desktop environments. Experience with Microsoft 365, including email migrations, Intune deployment ...

plus solid Microsoft 365, Entra ID, Intune and Azure experience. Good networking knowledge (firewalls, VPNs, VLANs), with image-based backup/DR and Autotask/Datto experience a bonus. A calm, customer-first approach with excellent communication skills. Full UK driving licence and own vehicle essential. Relevant certifications (Microsoft … Senior IT Engineer, 3rd Line Support, Infrastructure Engineer, MSP, Managed Service Provider, Microsoft 365, Intune, Entra ID, Azure, Windows Server, Hyper-V, Firewalls, VPN, Autotask, Datto, Colchester, Braintree, Halstead, Essex, Chelmsford, Witham, Sudbury Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself ...

managed services, telecommunications, security or another contract-led service industry. Knowledge of aBILLity or a similar billing platform. Experience using Sage Intacct, ConnectWise, Autotask or Halo. Familiarity with Creditsafe or other credit risk management tools. Experience administering Direct Debit collections through banking systems. AAT qualification or CICM studies/ ...