SolarWinds, SevOne, etc.). Wireless technologies (802.11x). Familiarity with cloud environments (AWS, Azure, SASE). Exposure to voice/data convergence , QoS, PBX (Avaya, Zoom Phone). Automation & scripting knowledge - a plus. ITIL framework experience is desirable. Operations Analyst - Palo Alto Due to the volume of applications received for More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
/7 support of network technologies Experience working with Tier1 network providers Experience defining and implementing network solutions for internal and external customers Witness Avaya ACR Verint Calabrio 9.5/11.5 Nice CXone CTI servers Mitel SBC - DTMF Analogue to digital/transition Desirable Familiar with ITIL processes for IT More ❯
Solarwinds - Service Desk Software experience Experience of Palo Alto firewalls Firemon - Network Security Devices and Policy Management Complex Switches experience is essential. Experience of Avaya PABX systems Responsibilities: Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware, and networking including More ❯
key skills: CCNP level networking Solarwinds - Service Desk Software experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes More ❯
Access management Microsoft O365 Admin Centre - administration/access Printer configuration and troubleshooting Email troubleshooting Network troubleshooting/Meraki (desirable) Telephony systems Mitel/Avaya or similar (desirable) Experience/Knowledge You will have IT Service Desk experience with a good level of IT knowledge You should be a fast More ❯
for performance and security. Qualifications: Experience in voice solution design and administration. Expertise with Alvaria SIPhony Contact Centre and Genesys cloud platform. Knowledge of Avaya handsets and Alvaria softphone. Experience with PCI compliant telephony solutions. Familiarity with Ribbon Sonus SBC and Asterisk PBX technologies. Desirable: Experience with LAN/WAN More ❯
and user guides for the business to ensure the effective use of systems. Provide support for the Windows network, desktop applications (including Microsoft Office, Avaya telephone system, Android, Apple, VPN, Citrix, Exchange email) and other IS systems. The follow skills and experience will be essential: Strong technical background working in More ❯
for performance and security. Qualifications: Experience in voice solution design and administration. Expertise with Alvaria SIPhony Contact Centre and Genesys cloud platform. Knowledge of Avaya handsets and Alvaria softphone. Experience with PCI compliant telephony solutions. Familiarity with Ribbon Sonus SBC and Asterisk PBX technologies. Desirable: Experience with LAN/WAN More ❯
experience in IP (routing), Optical (DWDM) an advantage. Experience of selling Unified Communications solutions from companies such as but not limited to Microsoft, Zoom, Avaya, Mitel, Cisco or AudioCodes. Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach). Must be results-orientated, highly driven and More ❯
contact centre and telecoms landscape, ideally having worked across a mix of communication platforms and technologies — such as chat, voice, IVR, NICE, Genesys, Cisco, Avaya, and others. You’ll bring both commercial acumen and deep technical knowledge of how modern voice and contact centre solutions are architected, delivered, and managed More ❯
contact centre and telecoms landscape, ideally having worked across a mix of communication platforms and technologies — such as chat, voice, IVR, NICE, Genesys, Cisco, Avaya, and others. You’ll bring both commercial acumen and deep technical knowledge of how modern voice and contact centre solutions are architected, delivered, and managed More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Talent Locker
contact centre and telecoms landscape, ideally having worked across a mix of communication platforms and technologies - such as chat, voice, IVR, NICE, Genesys, Cisco, Avaya, and others. You'll bring both commercial acumen and deep technical knowledge of how modern voice and contact centre solutions are architected, delivered, and managed More ❯
london, south east england, united kingdom Hybrid / WFH Options
Talent Locker
contact centre and telecoms landscape, ideally having worked across a mix of communication platforms and technologies — such as chat, voice, IVR, NICE, Genesys, Cisco, Avaya, and others. You’ll bring both commercial acumen and deep technical knowledge of how modern voice and contact centre solutions are architected, delivered, and managed More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Talent Locker
contact centre and telecoms landscape, ideally having worked across a mix of communication platforms and technologies — such as chat, voice, IVR, NICE, Genesys, Cisco, Avaya, and others. You’ll bring both commercial acumen and deep technical knowledge of how modern voice and contact centre solutions are architected, delivered, and managed More ❯
Experience with networks (LAN, WAN) and patch management. Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery. Experience working with Avaya or similar IP-based phone systems. Experience with helpdesk tools and ticket routing. Experience supporting enterprise resource planning systems (SAP, Oracle, Sage, or MS Dynamics More ❯
firewalls (HA pair), VPN, general routing/switching fundamentals • Cloud : Microsoft Azure (including basic automation), Intune, Teams migrations • Telephony : Exposure to SIP-based systems (Avaya ideal, but not essential) • Scripting : PowerShell - ideally someone who documents their work and can tidy or refactor existing scripts Bonus : Any experience with transitions (on More ❯
UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Cloud Based telephony systems - Ring Central, 8x8, Avaya, Mitel Delivering continuous service improvement Emergency response to critical incidents. Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN. Experience of More ❯
UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Cloud Based telephony systems - Ring Central, 8x8, Avaya, Mitel Delivering continuous service improvement Emergency response to critical incidents. Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN. Experience of More ❯
middlesbrough, yorkshire and the humber, united kingdom
Investigo
UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Cloud Based telephony systems - Ring Central, 8x8, Avaya, Mitel Delivering continuous service improvement Emergency response to critical incidents. Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN. Experience of More ❯
in IT Support experience, 3 years+ within a law firm is Essential. Provide technical support for O365, AD, Azure, Intune, iManage, Bighand, Intapp, SCCM, Avaya, Apple/Android mobile devices & Network protocols. This role offers hybrid working - 2 days WFH. More ❯
london, south east england, united kingdom Hybrid / WFH Options
Totum Partners
in IT Support experience, 3 years+ within a law firm is Essential. Provide technical support for O365, AD, Azure, Intune, iManage, Bighand, Intapp, SCCM, Avaya, Apple/Android mobile devices & Network protocols. This role offers hybrid working - 2 days WFH. More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Totum Partners
in IT Support experience, 3 years+ within a law firm is Essential. Provide technical support for O365, AD, Azure, Intune, iManage, Bighand, Intapp, SCCM, Avaya, Apple/Android mobile devices & Network protocols. This role offers hybrid working - 2 days WFH. More ❯
with customers and key vendors. We are a Microsoft Silver cloud partner and Dell preferred partner. In addition, we are accredited by StorageCraft, Panda, Avaya, Starleaf and other IT suppliers. Vacancy Location Natpoint Ltd, Elstree Aviation Centre Hogg Lane, Elstree WD6 3AN Wage Frequency Custom Number of Vacancies 1 Vacancy More ❯
and effectiveness in work documentation and organization Deep and broad understanding of IT Infrastructure and the relationship and interdependencies between technologies composed of: Telephony: Avaya, SIP, Microsoft Teams Voice More ❯
and effectiveness in work documentation and organization Deep and broad understanding of IT Infrastructure and the relationship and interdependencies between technologies composed of: Telephony: Avaya, SIP, Microsoft Teams Voice More ❯