Application Support Engineer
- Hiring Organisation
- Greystone Consulting Group Ltd
- Location
- Cardiff, Wales, United Kingdom
support role within a SaaS environment. Strong troubleshooting skills across web and mobile applications and APIs. Good understanding of cloud-based platforms, particularly Microsoft Azure (App Services, Azure SQL, Storage, etc.). Experience using Freshdesk (or similar ticketing systems) in a structured support environment. Familiarity with log analysis … tools and techniques (e.g., Azure Monitor, Application Insights, Log Analytics). Comfortable working with REST APIs, JSON, and common web technologies. Excellent communication and customer service skills with the ability to explain technical issues clearly. Desirable: Exposure to CI/CD pipelines and deployment workflows. C# Development Experience Basic ...