Business Analysis Jobs in the UK

826 to 850 of 1,160 Business Analysis Jobs in the UK

Business Analyst (12 Month FTC)

Redhill, Surrey, England, United Kingdom
Santander Consumer Finance
Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of dealerships throughout the United Kingdom. We are looking for a Business Analyst to join our Operational Transformation & MI department on a 12-month Fixed Term Contract. The main responsibilities for this role are the analysis, case building and implementation of … role is a hybrid role with at least 3 days a week in the Redhill office. Responsibilities will include: Implementing technical changes within Operations and seeing it through to business-as-usual operation Gathering requirements using observation, interviews, document analysis, requirements workshops, surveys, business process descriptions, tasks and workflow analysis Critically evaluate information gathered from multiple … communicate and collaborate with external and internal stakeholders to analyse information needs and functional requirements ensuring all are kept up to date on a regular basis Produce feasibility studies, business cases and business requirements documentation Successfully engage in multiple initiatives simultaneously with the direction being given from the Operational Delivery Manager Strong analytical and product management skills, including More ❯
Employment Type: Full-Time
Salary: £38,000 - £43,000 per annum
Posted:

Senior Business Analyst - Regulatory Transaction Reporting

London, United Kingdom
Delta Capita Group
Role Overview: We are seeking an experienced Business Analyst with a strong background in regulatory transaction reporting under G20 regulations, including but not limited to EMIR, MiFIR, ASIC, MAS, and HKMA . The ideal candidate will have a proven ability to independently lead business analysis activities, including requirements gathering, data mapping, and control framework design to support … of regulatory change initiatives Design and implementation of data mappings and process flows for regulatory reporting Quality assurance of existing data mapping rules Key Responsibilities: Lead end-to-end business analysis for regulatory reporting change programmes Translate complex regulatory rules into actionable data mapping and process requirements Design and enhance transaction reporting control frameworks and governance structures Collaborate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Owner - Specialty Insurance

London, United Kingdom
Hybrid / WFH Options
Shareforce
significant role in the digital transformation of a renowned insurance company. The Product Owner will work with executive stakeholders to define and realize product strategies that result in tangible business outcomes. This is a high-visibility opportunity for an ambitious Product Owner with significant potential for career progression. Responsibilities Create and manage the product roadmap and priorities to ensure … the success of the product Create, maintain, and communicate requirements to the business analysis, user experience, user interface, and development teams Gather and analyze insights from client feedback, competitors, peers, and the insurance industry Prioritize backlog features for development sprints Help organize and participate in sprint planning sessions and reviews Host requirements gathering workshops Build and maintain relationships … with clients, executive stakeholders, and team members Gather and document user stories that clearly articulate business system functions and requirements Skills/Experience Profile: Post-secondary degree or significant equivalent experience 5+ years of experience in Product Ownership, Business Analysis, or Software Engineering Experience in the insurance or financial industry is highly advantageous Previous experience working with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Business Analyst - Shared Services Transformation

London, United Kingdom
Robert Walters UK
Senior Business Analyst - Shared Services Transformation Save job This is an exciting opportunity for a Senior Business Analyst to join a global business with its headquarters based in London. The ideal candidate will have experience working on Shared Services, Global Business Services, or Target Operating Model projects as a Senior Business Analyst. As a Senior … Business Analyst, you will be involved in a wide range of transformative projects within the Transformation department. Your responsibilities will include collaborating with cross-functional teams-locally and globally-to gather requirements, analyze complex business processes, and develop functional solutions aligned with strategic objectives. You will act as a trusted advisor to stakeholders at all levels, facilitate workshops … evaluate existing processes critically, and drive positive change through well-documented recommendations. Key Responsibilities: Minimum of 5+ years of relevant experience in business transformation or management roles involving significant business analysis responsibilities. Experience with Shared Services or Global Business Services driving process change is preferred. Excellent interpersonal skills for dependable teamwork and independent operation when required. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Manager - Network Services

Birmingham, West Midlands, West Midlands (County), United Kingdom
Hays Technology
Your new role We are currently recruiting for a Project Manager with solid Business Analysis skills to lead, drive and coordinate virtual teams of over 100 people, working with external partners and suppliers to deliver against business objectives. This project is focussed around Network Services You will be personable, engaging and able to build brilliant relationships across … a highly complex, fast paced environment where you will be responsible for creating and leading an integrated team to deliver end-to-end projects ensuring they have a valid business benefit, deliver on time, within budget and to agreed quality criteria from conception through to launch and transition into operations. You will manage a virtual team of up to … people, including a number of 3rd party Suppliers, providing strong leadership across a number of Projects, depending on size and complexity. You will have technical business analysis experience to ensure requirements are captured across a variety of stakeholders. You will proactively solve conflict situations through problem-solving, negotiation, open communication and direct influencing. Your ultimate objective will be More ❯
Employment Type: Contract
Posted:

Netsuite Implementation Consultant

Central London, London, United Kingdom
JLA Resourcing Ltd
where you'll lead the programme from initiation through to delivery—working closely with the CFO, finance teams, and the technology implementation partner. You'll bridge the gap between business and tech, guiding the organisation through change and ensuring the new system meets the needs of users across multiple European locations. What you'll be doing: Leading the full … CFO to shape the programme and drive delivery Engaging with stakeholders across multiple European countries Acting as the key liaison between internal teams and the external implementation partner Supporting business analysis, process mapping, and requirements gathering Managing project governance, timelines, risk, and communications What we're looking for: Proven experience delivering ERP projects end-to-end (NetSuite experience … desirable Excellent stakeholder management and communication skills Ability to operate confidently in a multi-country, culturally diverse environment Comfortable working in a hands-on capacity across project management and business analysis Why join? You'll play a central role in a business-critical transformation, with the chance to shape a modern ERP platform that supports future growth. More ❯
Employment Type: Contract
Rate: Up to £700 per day, Outside IR35
Posted:

Business Systems Analyst

Upminster, Essex, England, United Kingdom
Uniserve Holdings Limited
As a Business Systems Analyst, you'll be responsible for the analysis and development of our crucial business systems projects. You'll be the bridge between our business needs and our tech capabilities, ensuring every project delivers tangible value and streamlines our operations. What You'll Be Doing: Engaging with stakeholders to capture their vision, pain … documents, and use cases. Keeping your use case documentation flawless , reflecting all interaction changes across UML diagrams and other related materials. What You'll Bring: BCS International Diploma in Business Analysis (or similar). Experience with ‘Descartes’ system and Customs system processes. Previous experience working within a supply chain environment. Proven experience in business or systems analysis within a tech-driven environment. Strong analytical and problem-solving skills to assess business needs and develop effective solutions. Strong understanding of use case modeling and ability to document and analyse requirements. Excellent communication skills with the ability to engage and manage stakeholder expectations. Ability to work independently and as part of a team , with a focus on More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Product Manager - Data and Analytics

London, United Kingdom
Hybrid / WFH Options
Copper Technologies
gatekeeper during the product development lifecycle to ensure data readiness before go-live Collaborate with Product, Revenue, Finance, Risk teams to gather data requirements for new product launches Translate business, risk and compliance data requirements into structured, technical documentation Contribute to Copper's Data Governance strategy, process and standards. Partner with Engineering to define what data must be captured … in the system and ensure technical teams fully understand the reporting needs Work closely with Engineering and BI teams to improve physical, logical and business data models supporting platform reporting Support enhancements to UI-based reporting, ensuring data is displayed clearly and aligns with stakeholder needs Your experience, skills and knowledge Professional experience in data stewardship, data analysis, business analysis Experience working on system integration projects, including defining data flows between platforms, coordination across technical teams, and ensuring data consistency across systems Knowledge of blockchain technology and digital assets Understanding of data governance, data quality, and reporting requirements Proficiency in querying data and working with relational data models Strong Communication and documentation skills; capable of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Business Analyst

Reading, Oxfordshire, United Kingdom
Guidant Global
generations to come. Join us and be at the forefront of the green revolution, where every line of code contributes to a cleaner, brighter future. Key Responsibilities: Works with business system colleagues to clarify requirements, to plan implementation and to answer queries through the development process Marshals and documents requirements for the subsequent identification of an appropriate solution and … the detailed design of a business process to accommodate it Undertakes business analysis projects and tasks under the leadership of a more experienced analyst or project manager Plans, prioritises, manages and executes analysis work on multiple simple or individual complex projects in order to regularly achieve cost and timescale targets Works with the business to … and to the test plan for large projects Undertakes personal responsibility for IT data security by ensuring that rules and practices are identified Identifies and determines end-to-end business processes using standard methods Presents business and technical concepts to process owners and business users Identifies and assesses business and IT risk What do you need More ❯
Employment Type: Contract
Rate: GBP Annual
Posted:

IT | Business Analyst

Reading, Berkshire, United Kingdom
Guidant Global
generations to come. Join us and be at the forefront of the green revolution, where every line of code contributes to a cleaner, brighter future. Key Responsibilities: * Works with business system colleagues to clarify requirements, to plan implementation and to answer queries through the development process * Marshals and documents requirements for the subsequent identification of an appropriate solution and … the detailed design of a business process to accommodate it * Undertakes business analysis projects and tasks under the leadership of a more experienced analyst or project manager * Plans, prioritises, manages and executes analysis work on multiple simple or individual complex projects in order to regularly achieve cost and timescale targets * Works with the business to … and to the test plan for large projects * Undertakes personal responsibility for IT data security by ensuring that rules and practices are identified * Identifies and determines end-to-end business processes using standard methods * Presents business and technical concepts to process owners and business users * Identifies and assesses business and IT risk What do you need More ❯
Employment Type: Contract
Rate: £NEG
Posted:

Business Analyst - Core Finance

London, United Kingdom
HCC Service Co. UK Branch
Business Analyst - Core Finance page is loaded Business Analyst - Core Finance Apply locations UK - London ( St Botolph ) time type Full time posted on Posted Yesterday job requisition id 2025-682 Job Title: Business Analyst - Core Finance Reporting to: Finance Product Manager Direct Reports: None Position Type: Permanent Overview: Why Tokio Marine HCC? Standing still is not an … option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are … grow and provide creative and innovative solutions to our clients. The Finance Change Team provides expertise, management, and coordination of the Finance portfolio of change, supporting Finance and the Business in achieving its strategic objectives. The Core Finance Business Analyst will be responsible for documenting the functional & non-functional requirements of the Finance Function with respect to, primarily More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Business Analyst

London, United Kingdom
Hybrid / WFH Options
N Consulting Limited
Technical Business Analyst at N Consulting Ltd Job Title: Technical Business Analyst Location: London ,UK (Hybrid) Job Type: Contract Job Summary: We are seeking a Technical Business Analyst with strong experience in capturing business and technical requirements and translating them into detailed API specifications, particularly using JSON and Swagger/OpenAPI . The ideal candidate will … act as a bridge between business stakeholders and development teams, ensuring clear, accurate, and testable interfaces for service integration and system communication. Key Responsibilities: Work closely with stakeholders (product owners, developers, QA, and solution architects) to gather and document detailed functional and non-functional requirements. Create and manage API documentation using Swagger/OpenAPI standards. Design and review JSON … based interfaces for RESTful APIs and system integrations. Facilitate workshops and requirement-gathering sessions with technical and non-technical teams. Translate business needs into epics, user stories, and acceptance criteria using tools such as Jira, Confluence, or Azure DevOps . Validate that solutions meet business requirements through regular engagement with the development and QA teams. Support data mapping More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Analyst

London Area, United Kingdom
Luxoft
DXC Luxoft! Are you excited about become a part of Luxoft DXC Team and make progress in your career? Do you want to become a professional and develop in Business Analysis sphere? Than this role is definitely for you. We are encouraging you to join us and work with one of our investment management clients in a position … of Business Analyst with expertise in Equity and Data analytics. Our Customer is one of the world's largest investment management companies. Based in Southern California, our client manages close to $2 trillion in assets and is looking for a new partner to participate in a full-scale upgrade of their technology. DXC Luxoft provides a wide array of … employees grow their careers. We offer engagement into various projects and cooperation with multiple financial services clients. Skills Description: • experience within investment management sphere is a must • Product Management; • Business Analysis; • Confident working knowledge of Equity Portfolio Management; • Advanced data analytics and SQL skills such as: - ability to independently traverse a data model and infer data and relationships More ❯
Posted:

Business Analyst

City of London, London, United Kingdom
Luxoft
DXC Luxoft! Are you excited about become a part of Luxoft DXC Team and make progress in your career? Do you want to become a professional and develop in Business Analysis sphere? Than this role is definitely for you. We are encouraging you to join us and work with one of our investment management clients in a position … of Business Analyst with expertise in Equity and Data analytics. Our Customer is one of the world's largest investment management companies. Based in Southern California, our client manages close to $2 trillion in assets and is looking for a new partner to participate in a full-scale upgrade of their technology. DXC Luxoft provides a wide array of … employees grow their careers. We offer engagement into various projects and cooperation with multiple financial services clients. Skills Description: • experience within investment management sphere is a must • Product Management; • Business Analysis; • Confident working knowledge of Equity Portfolio Management; • Advanced data analytics and SQL skills such as: - ability to independently traverse a data model and infer data and relationships More ❯
Posted:

Client Applications, Product Developer - Vice President at Citi

London, United Kingdom
IIBA (International Institute of Business Analysis)
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. Our core activities are safeguarding assets … skills and expected behaviors that illustrate how our employees should work every day to be successful, strengthening our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect … of our employees are women and 24% of our Director's and Managing Directors are women. About Citi Securities Services: As part of Citi's Services Line of Business, Securities Services is a global business that provides Custody, Fund Services, Issuer Services and Execution Services to global asset managers, pension funds, insurance companies, banks and financial intermediaries. Securities More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Analyst

Belfast, Northern Ireland, United Kingdom
Morgan McKinley
Business Analyst – Markets Transformation (Belfast) Location: Belfast Function: Business Analysis/Project Delivery This role sits within a Markets Transformation Team focused on the timely delivery of technical, data-centric initiatives across the organization. It is well-suited for a Business Analyst with experience in data analysis, project delivery, and a solid understanding of financial … markets. The successful candidate will play a key role in supporting the onboarding of critical datasets, working closely with Technology and Business stakeholders, and ensuring alignment with strategic data and regulatory goals. Key Responsibilities: Support Senior Project Managers in onboarding critical datasets into a centralized, strategic data-lake. Take ownership of project workstreams—tracking deliverables, dependencies, risks, and milestones … accurately. Collaborate with Technology and Business teams to shape and review strategic data models. Ensure rigorous adherence to data governance standards and access controls. Use SQL or Python to validate dataset implementations, support QA, and assist the business during UAT. Lead or participate in workshops, working groups, and stakeholder meetings to gather requirements and translate them into actionable More ❯
Posted:

HR System Analyst

Rugby, Warwickshire, England, United Kingdom
Hays Specialist Recruitment Limited
You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work 1-2 days from home per week. You must … be local/able to commute to the site in order to apply. - £340 p/d Outside IR35 - 6 Months ContractExperience in Business Issue analysis, solution identification, balance scorecards, Business Cases & Requirements is essential, as is experience of working with Agile Delivery Methods.You will be providing customer service to our key stakeholders (HR and payroll teams … supporting with business-as-usual systems operation and helping maintain/develop new system features. We are championing a build once philosophy, and driving the adoption of standardised frameworks for all internal customers. Experience: Previous experience supporting or managing iTrent for HR and/or payroll or equivalent. Proficiency in Business Objects using the iTrent reporting universe. High More ❯
Employment Type: Full-Time
Salary: £300 - £350 per day
Posted:

HR System Analyst

Rugby, Warwickshire, United Kingdom
Hays Technology
You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work 1-2 days from home per week. You must … be local/able to commute to the site in order to apply. - £340 p/d Outside IR35 - 6 Months Contract Experience in Business Issue analysis, solution identification, balance scorecards, Business Cases & Requirements is essential, as is experience of working with Agile Delivery Methods. You will be providing customer service to our key stakeholders (HR and … payroll teams), supporting with business-as-usual systems operation and helping maintain/develop new system features. We are championing a build once philosophy, and driving the adoption of standardised frameworks for all internal customers. Experience: Previous experience supporting or managing iTrent for HR and/or payroll or equivalent. Proficiency in Business Objects using the iTrent reporting More ❯
Employment Type: Contract
Rate: £300 - £350/day £340 p/d Outside IR35
Posted:

HR System Analyst

Rugby, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
Hays
You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work 1-2 days from home per week. You must … be local/able to commute to the site in order to apply. - £340 p/d Outside IR35 - 6 Months Contract Experience in Business Issue analysis, solution identification, balance scorecards, Business Cases & Requirements is essential, as is experience of working with Agile Delivery Methods. You will be providing customer service to our key stakeholders (HR and … payroll teams), supporting with business-as-usual systems operation and helping maintain/develop new system features. We are championing a build once philosophy, and driving the adoption of standardised frameworks for all internal customers. Experience: Previous experience supporting or managing iTrent for HR and/or payroll or equivalent. Proficiency in Business Objects using the iTrent reporting More ❯
Employment Type: Permanent, Work From Home
Salary: £300.0 - £350.0 per day + £340 p/d Outside IR35
Posted:

Graduate IT Business Analyst

Slough, Berkshire, England, United Kingdom
Hybrid / WFH Options
Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
A fast paced, financial services organisation, based in Slough is looking for a Graduate Business Analyst (BA) to join their IT Change Team. The role will support the IT Lead Business Analysts to define and deliver IT and business process changes across the organisation. This role will suit a graduate with a Computer Science degree, looking to … progress their career as a BA. Key responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for projects and application enhancements. Conduct interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Data Analysis and Reporting: Assist in analysing data to identify trends, patterns, and insights that drive … informed decision-making. Develop reports, dashboards, and visualisations to present data in a clear and actionable format. Documentation and Specification: Create clear and concise documentation, including business requirements documents (BRDs), functional specifications, and process flows. Ensure alignment between business requirements and technical teams, facilitating effective communication and understanding. Stakeholder Collaboration: Work closely with stakeholders, including business users More ❯
Employment Type: Full-Time
Salary: £25,000 - £26,000 per annum
Posted:

Business Analyst

Sunbury-on-Thames, Middlesex, England, United Kingdom
Hybrid / WFH Options
Proactive Appointments
Business Analyst Our client is looking for a Business Analyst to start ASAP on a 6 month contract. The role has been scoped Inside IR35 so you will have to trade via an Umbrella company. Inside IR35 Hybrid working – 3 days in office (mandatory) 6 months + extension You will be primarily responsible for understanding and mapping out … it is necessary to ensure requirements for any changes are clearly defined and documented prior to moving to estimation stage. Key Skills & Experience 5 yr’s + Experience in Business Analysis Strong knowledge of requirements gathering Good knowledge of Agile methodology and Storyboard process Quality and objective analysis of data and process Explore and translate the needs … of business teams to ensure that related system projects achieve their planned outcomes Provide support to the business in respect of mapping out as is and to be processes Run workshops with the various business teams when required in order to gather system change requirements and complete documentation for review Collaborate with business subject matter experts More ❯
Employment Type: Contractor
Rate: £400 - £425 per day
Posted:

Risk and Control Specialist

Belfast, County Antrim, United Kingdom
Hays Technology
chance to make a tangible impact on risk and control frameworks within a dynamic, fast-paced environment. Key Responsibilities Lead and support balance sheet initiatives through project management and business analysis, ensuring timely delivery and documentation. Develop and implement control frameworks and procedural guidelines aligned with policy standards. Collaborate with account owners and Markets Operations teams to resolve … issues and ensure policy adherence. Conduct root cause analysis and develop remediation plans for aged exceptions, maintaining effective monitoring controls. Analyze and report on key performance and risk indicators; prepare materials for senior management review. Identify and mitigate project risks, escalating where necessary. Maintain strong stakeholder relationships and contribute to working groups and workshops. Communicate project status, issues, and … risks to sponsors and stakeholders. Essential Criteria At least 6-10 years' experience in financial services or investment banking ideally. Strong project management and business analysis skills, with the ability to work independently and make informed decisions. Highly organized, self-motivated, and proactive. Excellent analytical and problem-solving abilities, with clear documentation and solution proposals. Proficient in MS More ❯
Employment Type: Contract
Posted:

Technical Software Analyst

Caerphilly, Mid Glamorgan, Wales, United Kingdom
phs Group
About The Role Technical Software Analyst Caerphilly Competitive salary Full Time, permanent office-based role The Technical Software Analyst (TSA) is a key member of the Software Analysis function. The TSA will support the business and software delivery teams across the systems lifecycle for all aspects relating to requirements and testing. The TSA is responsible for the creation … i.e. programmes of work and support activities. Your role as a Technical Software Analyst at phs Group will involve: Consultancy and Technical Specialism Providing advice and recommendations to the business in terms of analysis of current system functionality based on expertise and experience across one or more specialist technology, technique, method, product, or application areas . Technical Systems … Analysis The definition of requirements for improving systems, reducing their costs, enhancing their sustainability and the quantification of potential business benefits, The collaborative creation and iteration of viable specifications and acceptance criteria in preparation for the deployment of information and communication systems. Technical Requirements definition Contribute technical aspects of business functional and non-functional requirements to a More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Project Manager - RPA/Insurance

Taunton, Somerset, United Kingdom
Hybrid / WFH Options
Reed Technology
experience working on specific RPA projects and be the driving force behind the success of key projects across the Group. This pivotal role supports vision by aligning projects with business goals, constructing detailed work plans, managing work groups, achieving milestones, and effectively communicating results across a stakeholder audience. Day-to-day of the role: Achieve individual objectives and key … performance indicators as set and agreed. Conduct thorough business analysis to understand and document current processes, identifying opportunities for improvement. Manage multiple projects simultaneously, ensuring timelines, budgets, and project goals are met. Support operational efficiency projects to streamline workflows and improve overall performance. Prepare and manage budgets based on scope of work and resource requirements. Conduct regular project … compliance guideline requirements. Maintain technical competence with an in-depth knowledge of all relevant products, market trends, and insurer guidelines. Required Skills & Qualifications: Proven experience in project management and business analysis, preferably within the insurance industry. Dependable leader with proven experience in people management and the ability to work in a trusted environment. Experience in leading operational efficiency More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum
Posted:

Technology Process Improvement Analyst

Coalville, Leicestershire, United Kingdom
Hybrid / WFH Options
Hays Technology
Analyst to join their Technology team on a permanent basis. Job Purpose: The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the … continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and To-Be) to identify inefficiencies, bottlenecks, and areas for improvement. Gather and document business requirements from stakeholders and operational teams. Recommend and design process … Analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes. Develop KPIs and dashboards to monitor the impact of business process changes. Assist in the planning and execution of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools More ❯
Employment Type: Permanent
Salary: £43001 - £47779/annum 43001-47779
Posted:
Business Analysis
10th Percentile
£44,148
25th Percentile
£55,000
Median
£62,500
75th Percentile
£80,000
90th Percentile
£104,250