1 to 25 of 82 CRM Manager Jobs in the UK

CRM Manager Department: Marketing Employment Type: Full Time Location: London Description We're seeking a proactive and strategic CRM Manager to lead the development and delivery of CRM programmes across a portfolio of leading financial institutions. In this pivotal role, you will shape data-driven strategies that enhance customer engagement, deepen loyalty, and … maximise lifetime value. You'll serve as the primary client partner, owning end-to-end campaign planning and execution, while driving performance, innovation, and excellence across CRM platforms. Key Responsibilities CRM Strategy & Planning: Develop and lead CRM strategies aligned with client goals, customer lifecycle stages, and commercial objectives. Client Liaison: Act as the primary contact for clients … leading strategic conversations, campaign planning sessions, and delivering actionable post-campaign insights. Campaign Management: Oversee multichannel CRM campaigns (email, push, in-app, SMS), driving continuous testing to optimise performance and customer experience. Data & Reporting: Monitor campaign performance and customer behaviour to develop post-campaign insights to drive continuous improvement. Cross-Functional Collaboration: Partner with internal stakeholders including Sales, Tech More ❯

awarding bodies to deliver intuitive,secure,and reliable e-marking solutions. Visit our website to find out more: Role Overview We're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into … the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing, and Sales teams to create intelligent workflows, automate campaign delivery, and ensure seamless CRM integration across our go-to-market engine. This role requires both technical aptitude and strong communication skills-you'll design and manage complex CRM workflows, then translate performance and recommendations into … clear actions for stakeholders across the business. This role operates Globally for the Assessment business. Responsibilities Key Responsibilities 1. CRM Ownership & Strategy Own and manage the HubSpot CRM system across RM Assessment, ensuring data integrity, segmentation accuracy and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and More ❯

Site Name: UK - London - New Oxford Street Posted Date: Dec We are seeking an experienced Global Product Owner to lead our Veeva CRM. The new Veeva Vault CRM is an enterprise customer relationship management application for biopharma companies. It connects sales, marketing, medical, with a single customer database supporting the field execution. Vault CRM enables key capabilities such … stakeholders and working closely with cross-functional teams throughout the software development life cycle to ensure effective rollout of new features in markets all over the world. Veeva Vault CRM is part of the field experience product portfolio, which will focus on bringing together data and technology capabilities to allow for the organization to become data-driven and insight … orchestrating better customer relationships whilst collaborating with other product teams to enhance the end-to-end experience of field teams. In this role you will: Manage the global Veeva CRM product backlog, prioritizing features and enhancements based on business value and strategic alignment. Collaborate with stakeholders across markets to gather requirements and ensure the CRM system meets diverse More ❯

a week on the Office) 6 months + Our Global Technical Client are looking for a Project Manager to oversee and manage the technical workstream of the CRM implementation from inception to completion, ensuring it is completed on time, within scope, and budget. The Technical Project Manager will work closely with various stakeholders, including development … practice ways of working on development programmes, providing from a technical perspective common pitfalls, risks and mitigations, ideally in respect to implementing Microsoft D365. Experience of End to End CRM programmes. Proven experience as a Technical Project Manager. Knowledge and experience of Customer Management. Experience of working with 3rd party partners Excellent communication and interpersonal skills. A proactive, can … do approach and a willingness to learn from or share best practice experience with the team. Strong analytical and problem-solving skills. Experience with data migration and integration in CRM projects. More ❯

We are looking for a data driven CRM and Martech expert to take ownership of a our customer data platform. As part of our dynamic Direct to Consumer marketing team, you will help us drive customer growth, boost engagement, and improve marketing performance across all channels. About the Role: As our CRM Data and Martech Manager … Experience with Bloomreach is a plus, but we also welcome applications from candidates with experience in similar CDPs or CRMs (e.g. Salesforce, Adobe, etc.). Key Responsibilities: Lead on CRM segmentation, campaign targeting, and automation workflows across the customer lifecycle. Act as a super user and owner of the Bloomreach platform, building strong relationships with the vendor and internal … teams. Develop, execute and track multi channel CRM campaigns, driving automation and reducing manual effort. Produce performance reports and uncover insights to improve marketing effectiveness. Champion data quality, accuracy, and compliance with regulatory requirements (e.g. GDPR, Consumer Duty). Work with marketing teams to understand campaign objectives and translate them into smart data led strategies. Create a roadmap to More ❯

solutions that are reshaping the world of regulatory compliance. Role Summary CUBE is a rapidly scaling Reg Tech leader, growing at % per year both organically and through acquisition. The CRM Manager will be responsible for overseeing and building out our corporate technology systems, ensuring that the suite and Corporate IT function aligns with our business needs and … strategic goals. Key Responsibilities: The scope of the role covers all aspects of the supporting systems for the business, including but not limited to HRIS, Finance, CRM, Q2C, Customer Servicing, Tax, Payroll, EOR, and Billing systems. The role will largely impact and drive improvement initiatives across all aspects of Corporate IT support. Bringing 10+ years of relevant experience to More ❯

and Inclusive Diversity—are why our people love working at A&M. The Team Alvarez & Marsal (A&M) is seeking an experienced and highly motivated leader to drive the CRM and Marketing Technologies strategy and roadmap. This role will report to the CRM and Marketing Technologies Director and be responsible for orchestrating the implementation of the area’s … have: Solid understanding of Marketing organizations, processes and operating models Strong business acumen and stakeholder management. Understanding of Marketing technology platforms and systems, including MarTech tools, channels and services; CRM, marketing automation, AI and analytics tools. Experience matching business requirements with technical functionalities and capabilities. Advanced project and change management skills and experience. Strategy execution through the design and … models, processes and technologies. Regularly liaise with data teams to improve data infrastructure, maintain seamless integration across databases and Martech components, and define and refine requirements for multi-channel CRM initiatives. Analyse, report and translate marketing data into improvement initiatives. Partner with Marketing, IT and Business Units to align strategies and ensure effective execution. Oversee the integration of Martech More ❯

The CRM Manager is responsible for the day-to-day administration, enhancement and optimisation of the Microsoft D365 Sales platform. This role supports Sales and Marketing teams by leading CRM enhancements and managing change processes, delivering improvements and ensuring a high level of user adoption. The CRM Manager will take ownership of business … analysis activities, including requirements gathering, user story creation and UAT coordination in collaboration with our IT team. What You'll Do: CRM Platform Management Act as the primary point of contact for D365 Sales ('CRM') and associated marketing tools (e.g., ClickDimensions), overseeing day-to-day usage and coordination with IT for any technical configurations. Coordinate with the IT … Monitor platform performance and usage, identifying opportunities for optimisation. Stay up to date with new Dynamics 365 features and functionality, recommending improvements. Support cross-functional teams by ensuring the CRM is effectively aligned with sales and marketing processes. Business Analysis & Change Management Analyse current business processes and systems to identify areas for improvement. Gather and document business requirements from More ❯

Are you a strategic and hands-on CRM Campaign Manager with expertise in Microsoft Dynamics 365 ? We’re hiring on behalf of a leading professional services firm in Guildford , looking for someone to take full ownership of their CRM-led campaign activity and customer journeys. This is a great opportunity to join a digitally progressive environment … where CRM is seen as a key lever for growth. Salary up to £65,000 - 75,000 + Benefits - 4 days per week on-site in Guildford 💼 What You’ll Be Doing Plan, build, and execute marketing campaigns using Dynamics 365 Marketing . Create segmented customer journeys and trigger-based automation workflows. Own campaign analytics and drive continuous improvements … using performance data. Collaborate cross-functionally with stakeholders in sales, digital, and IT. Ensure CRM data integrity and campaign reporting accuracy. ✅ What We’re Looking For Proven experience in CRM campaign management using Microsoft Dynamics 365 . Strong understanding of lead nurturing, segmentation , and lifecycle automation . A collaborative mindset with the ability to thrive in an office More ❯

a leaderwith strong program management skillswho can coordinate acrossthe organization to deliver complex, and highly dependent. The ideal candidate is a seasoned platform engineering leader with extensive experience in CRM , CPQ, and integration toERP systems, excellenttechnical and leadership skills, and a provenabilityto deliver both long term, strategicinitiativesand ongoing, continuous improvement activities. Position Overview Bentley is on a transformational journey … functional projects and programs, proactively adjusting priorities as needed. Apply technical skills to orchestrate solutions, including planning and executing devised solutions. Key Qualifications: Proven experience as a Engineering Manager or similar role, with a strong focus on sales and ERP-based applications. Extensive experience with Salesforce , CPQ,andintegration toWorkday Financials, including implementation,development,configuration, and integration. Strong program More ❯

Dynamics 365 CRM Manager 12 month fixed-term contract, £50,000-£65,000 per annum + benefits, hybrid (c. 1 day per week in London) We're looking for a Dynamics 365 CRM Manager to take a leading role on the rollout of our client's new Dynamics 365 CRM system and ensure … acceptance testing and support data migration. Train staff and document processes for long-term use. Develop reports, dashboards, and integrations with other systems. Requirements: Proven experience delivering Dynamics 365 CRM implementations, particularly in the public sector. Skilled in stakeholder management and third party management. Strong understanding of public sector environments and data protection regulations. A strategic thinker with excellent More ❯

Dynamics 365 CRM Manager 12 month fixed-term contract, £50,000-£65,000 per annum + benefits, hybrid (c. 1 day per week in London) We're looking for a Dynamics 365 CRM Manager to take a leading role on the rollout of our client's new Dynamics 365 CRM system and ensure … acceptance testing and support data migration. Train staff and document processes for long-term use. Develop reports, dashboards, and integrations with other systems. Requirements: Proven experience delivering Dynamics 365 CRM implementations, particularly in the public sector. Skilled in stakeholder management and third party management. Strong understanding of public sector environments and data protection regulations. A strategic thinker with excellent More ❯

Senior CRM & CX Manager, Global CIX (Mat Cover) Ref #: W162740 Department: Data Analytics City: London State/Province: London Location: United Kingdom Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than … a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview Job Title Senior CRM & CX Manager, Global CIX (Maternity Cover) Location London What began more than 50 years ago with a collection of ties has grown into an entire world, redefining … experiences at scale. This team manages all aspects of market research, customer segmentation, first party data build up and consumer activation (Acquisition and Retention) along the consumer journey (Media, CRM, Clienteling), for all brands and channels across our global organization. As part of the Global CIX organization, we are seeking an experienced, passionate and highly organised individual to join More ❯

Salesforce CRM Manager | Hybrid London | £70,000 to 90,000 | No Sponsor Visa Job Description: We are seeking a dedicated and experienced Salesforce CRM Manager to oversee the performance and operation of our client's Salesforce CRM system. The ideal candidate will have a strong background in Salesforce CRM, excellent analytical skills … and the ability to effectively communicate and collaborate with various team members. Responsibilities: Oversee the usage and performance of the Salesforce CRM platform within the organization Customize and configure Salesforce to meet the company’s needs and objectives Train staff on how to use Salesforce and create user-friendly documentation and training materials Create and maintain reports and dashboards … to track business metrics Develop and implement CRM strategies to enhance customer relationships Work closely with various teams to ensure Salesforce is effectively integrated with other systems Keep up-to-date with new Salesforce features and functionality, providing recommendations for process improvements Ensure data integrity by performing regular data audits and clean-up Manage Salesforce roles, profiles, sharing rules More ❯

Salesforce CRM Manager | Hybrid London | £70,000 to 90,000 | No Sponsor Visa Job Description: We are seeking a dedicated and experienced Salesforce CRM Manager to oversee the performance and operation of our client's Salesforce CRM system. The ideal candidate will have a strong background in Salesforce CRM, excellent analytical skills … and the ability to effectively communicate and collaborate with various team members. Responsibilities: Oversee the usage and performance of the Salesforce CRM platform within the organization Customize and configure Salesforce to meet the company’s needs and objectives Train staff on how to use Salesforce and create user-friendly documentation and training materials Create and maintain reports and dashboards … to track business metrics Develop and implement CRM strategies to enhance customer relationships Work closely with various teams to ensure Salesforce is effectively integrated with other systems Keep up-to-date with new Salesforce features and functionality, providing recommendations for process improvements Ensure data integrity by performing regular data audits and clean-up Manage Salesforce roles, profiles, sharing rules More ❯

Salesforce CRM Manager | Hybrid London | £70,000 to 90,000 | No Sponsor Visa Job Description: We are seeking a dedicated and experienced Salesforce CRM Manager to oversee the performance and operation of our client's Salesforce CRM system. The ideal candidate will have a strong background in Salesforce CRM, excellent analytical skills … and the ability to effectively communicate and collaborate with various team members. Responsibilities: Oversee the usage and performance of the Salesforce CRM platform within the organization Customize and configure Salesforce to meet the company’s needs and objectives Train staff on how to use Salesforce and create user-friendly documentation and training materials Create and maintain reports and dashboards … to track business metrics Develop and implement CRM strategies to enhance customer relationships Work closely with various teams to ensure Salesforce is effectively integrated with other systems Keep up-to-date with new Salesforce features and functionality, providing recommendations for process improvements Ensure data integrity by performing regular data audits and clean-up Manage Salesforce roles, profiles, sharing rules More ❯

OVERBURY are looking for a CRM Manager - Maternity cover 12/18-month contract London - West End About us Overbury is a dynamic, market leading brand that delivers exceptional fit out and refurbishment projects for some of the world's most iconic brands. We're 1000 passionate people working from seven offices across the UK including: London … culture and 8,000 talented people who are working to create long-term, sustainable value in the built environment. Purpose of the role Working closely with the Head of CRM and our CRM users across 8 business divisions, you will ensure Overbury and Morgan Lovells' CRM system is used effectively to support the generation of new business. … Alongside training and coaching of end users, you will help to drive and support user adoption and the continued development of the CRM system in line with business needs. Your client-facing skills will play a major part of this role, as communication with users within the business is key to understanding business requirements and turning them into solutions More ❯

whole platform who - along with Analytics teams - get to the 'why' in order to create unrivaled user experiences. As a business, we are in relatively early stages of our CRM journey but have big plans for growth. This is an opportunity to plan, manage and optimise our marketing activity by leveraging our datasets and working closely with a wide … range of stakeholders. We are a supportive and collaborative team who strive for excellence in everything we do. We are looking for a highly motivated individual with experience in CRM Campaign Management, to create engaging and converting communications across our markets. You know what good CRM looks like and have experience working with best in class tools, but … with this mentality. As Growth Marketing Manager your role will report into the Product Marketing Director within the Product Team. Your Experience Must have: Strong experience in CRM Campaign Management Background of delivering best in class growth campaigns across multiple segments and markets Experience of generating innovative and insights-driven marketing outputs with the goal of driving More ❯

Project Manager with MS Dynamics CRM System Our Client is an international company looking to recruit a Project Manager with MS Dynamics CRM application versions 3.0 and above. You will have at least 7 to 10 years proven track record of working with MS Dynamics CRM. You will have the following skills: · MS Dynamics … CRM Online within the Cloud · Ideally should able to write .Net interfaces (Web services, WCF services) around Dynamics CRM system so that same can be used in other systems. · Support for the business likely to be assisting within any issues/possible bug fixing/potential development opportunities · Support the application post go-live during system setting and … fix applications issues not necessarily related to code · Assisting with architecting the Dynamics CRM system, related customizations, portals, and reports to model the client’s organizational process · Advising stake holders on best practices for CRM, development or integration processes · Writing technical specifications for planned work · Creating data migration and integration mappings · Installing CRM and its related components More ❯

Services Salary: Up to £90,000 + bonus + package Location: London (good work from home options available) If you are interested in this Salesforce Technical Project Manager position and meet the above requirements please apply immediately. More ❯

CRM Database Manager London Up to £45,000 An innovative and dynamic organisation with a strong focus on data-driven marketing and customer engagement is seeking to appoint a CRM Database Manager. This is a key role at the heart of the company’s database operations, supporting growth, ensuring operational excellence, and delivering insights that shape … strategic marketing decisions. The Role: As CRM Database Manager, you will be the organisation’s go-to expert for HubSpot and database marketing. You will oversee the day-to-day management of the database, ensuring data integrity, optimising processes, and delivering actionable insights to inform marketing strategy. Key responsibilities include: Database Growth: Develop and implement strategies to … trends, propose solutions, and drive improved outcomes for both customer engagement and client-facing initiatives Skills and Experience The ideal candidate will bring: A strong background in database marketing, CRM management, or related roles Demonstrable expertise in HubSpot, particularly in segmentation, workflows, and reporting Strong analytical skills, with proficiency in tools such as Google Analytics, SimilarWeb, and other relevant More ❯

CRM Database Manager London Up to £45,000 An innovative and dynamic organisation with a strong focus on data-driven marketing and customer engagement is seeking to appoint a CRM Database Manager. This is a key role at the heart of the company’s database operations, supporting growth, ensuring operational excellence, and delivering insights that shape … strategic marketing decisions. The Role: As CRM Database Manager, you will be the organisation’s go-to expert for HubSpot and database marketing. You will oversee the day-to-day management of the database, ensuring data integrity, optimising processes, and delivering actionable insights to inform marketing strategy. Key responsibilities include: Database Growth: Develop and implement strategies to … trends, propose solutions, and drive improved outcomes for both customer engagement and client-facing initiatives Skills and Experience The ideal candidate will bring: A strong background in database marketing, CRM management, or related roles Demonstrable expertise in HubSpot, particularly in segmentation, workflows, and reporting Strong analytical skills, with proficiency in tools such as Google Analytics, SimilarWeb, and other relevant More ❯

Location | Head Office, Kingly St, London Workplace Type | Hybrid (2 Days WFH) Contract | Full Time We’re looking for a CRM Manager to lead and deliver a best-in-class CRM strategy for Russell & Bromley. In this role, you will be responsible for driving customer acquisition, improving retention, and fostering long-term customer advocacy. Working closely … with the Head of Marketing, you will leverage customer insights and CRM expertise to create an omni-channel strategy that spans across all touchpoints. This is an exciting opportunity to play a key role in driving engagement, loyalty, and revenue growth. About the Company Russell & Bromley is the destination luxury fashion footwear & accessories brand for the everyday. A leading … home to our in-house design, creative, and product studios. Do you want to be part of our next chapter? About the Role Own and execute the cross-channel CRM strategy, including measurement and reporting. Deliver targeted CRM campaigns (currently email-first) to drive customer success. Collaborate with cross-functional teams (marketing, e-commerce, retail, IT) to develop More ❯

Location | Head Office, Kingly St, London Workplace Type | Hybrid (2 Days WFH) Contract | Full Time We’re looking for a CRM Manager to lead and deliver a best-in-class CRM strategy for Russell & Bromley. In this role, you will be responsible for driving customer acquisition, improving retention, and fostering long-term customer advocacy. Working closely … with the Head of Marketing, you will leverage customer insights and CRM expertise to create an omni-channel strategy that spans across all touchpoints. This is an exciting opportunity to play a key role in driving engagement, loyalty, and revenue growth. About the Company Russell & Bromley is the destination luxury fashion footwear & accessories brand for the everyday. A leading … home to our in-house design, creative, and product studios. Do you want to be part of our next chapter? About the Role Own and execute the cross-channel CRM strategy, including measurement and reporting. Deliver targeted CRM campaigns (currently email-first) to drive customer success. Collaborate with cross-functional teams (marketing, e-commerce, retail, IT) to develop More ❯

Job Title: CRM/Email Automations Manager Location: London (Hybrid – 2 day a week in office) Salary: £40,000 - £55,000 My client is a global luxury property companies and due to growth they are looking for a CRM/Email Automations Manager to join their growing team. This is a great opportunity to … join a digitally progressive environment where CRM is seen as a key lever for growth. The Role: They're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle—from lead generation through to retention and upsell. Reporting into the Head … of Marketing, you’ll work closely with Digital Marketing, Product Marketing, and Sales teams to create intelligent workflows, automate campaign delivery, and ensure seamless CRM integration across our go-to-market engine. This role requires both technical aptitude and strong communication skills—you’ll design and manage complex CRM workflows, then translate performance and recommendations into clear actions More ❯