organisation strategy this year and a Technology and Data Transformation programme to underpin this. This role plays a key part in ensuring that our CaseManagement system, data and supporting applications, are well managed and continuously improved and developed to meet the ongoing needs of our crucial service … of our organisational strategy. Focus areas for this role are: Managing the vision and ongoing development of the system from requirements identification, product backlog management and delivering the development roadmap Keeping up to date with technology developments so that we maximise the business value from Case Manager, and … ongoing adoption and use of the system, including development and delivery of guidance, training and best practice use of the system Ensuring that our CaseManagement and supporting systems architecture is designed to maximise opportunities to deliver our organisational vision and strategy We would love to hear from more »
be confident supporting a large team of people. The varied workload includes document collation, billing, dealing with finance queries and payment requests, some diary management and paper filing. Having some experience with supporting dictation will be useful but this is not essential. This is a really exciting opportunity for … we encourage you to apply anyway. You may be just the right candidate for this or other roles! What you will do Managing the casemanagement system (as appropriate) Keeping case files organised and logical Preparing documentation bundles and use of e-bundling software (where appropriate) Setting more »
a dedication to teamwork and a desire to enhance their skills in a dynamic professional setting. This role involves ensuring smooth integration between our casemanagement system and other business solutions and services. Join a growing, award-winning law firm with excellent opportunities for an IT professional to … specific needs open for discussion during the application process. Essential Skills: Proficiency in SQL scripting and Microsoft Reporting Tools. Experience in developing the Proclaim CaseManagement System or similar CMS. Thorough understanding of legal workflows and their integration into casemanagement software. Exceptional verbal and written … communication skills. Strong analytical and problem-solving abilities with a positive, innovative, and inquisitive attitude. Familiarity with data warehouses and database management is a plus. The Offer: Competitive salary with bonus opportunities Hybrid and flexible working arrangements Wellbeing initiatives Supportive, approachable, and friendly working environment Commitment to personal development more »
Dunedin House, Columbia Drive, Thornaby, Stockton-On-Tees, England
Stockton-on-Tees Borough Council
Stockton-on-Tees Borough Council, whilst Studying towards a Level 3 Business Administration apprenticeship qualification. Role Providing systems support for the users of our casemanagement systems in Adults Services and Children’s Services though our helpdesk and delivering exceptional customer service Gain experience of working in a more »
well as providing legal advice personally; managing external legal advice and firms; meeting domain reporting requirements; securing the collation of domain data via our casemanagement system to ensure quality and value for money legal advice. The post holder will support the Head of Public Law; Systems & Oversight … do. They will demonstrate self-awareness and consistently look to improve their work, seek feedback and develop themselves. In addition to the provision and management of legal work, the role holder may be involved in a variety of corporate activities across the domain or the wider Legal Team more more »
department, adult and medical assessment units. Main duties of the job You will be expected to manage a clinical caseload of patients requiring complex casemanagement in order to facilitate early discharge, to promote independence and improve patient health outcomes. The post holder will promote the Homefirst mindset more »
You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic casemanagement applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the casemanagement system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages … including the practice management system; Propose, design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement; When required, assist with business process analysis with a view to further enhancing and developing workflow processes; Work closely with the Projects team with more »
South West London and St Georges Mental Health NHS Trust
general queries as possible on 1st contact, escalating to relevant teams where the query is more complex. You will be providing leadership, guidance and management of the HR Direct team, and will develop and deliver a Customer Services improvement Strategy for the service. In addition, you will be developing … within SLA delivering a service which provides excellent and timely communication with the customer throughout 2. Responsible for ensuring the full range of line management duties for the First Point of Contact team are completed; including recruitment selection, induction, training on query resolution, appraisal and performance management, grievance … and disciplinary management and workload allocation. 3. Manage and contribute to the development needs of the team, including conducting PDPRs, ensuring mandatory training compliance and identifying development requirements in line with succession planning. 4. Developing training plans and query resolution resources against anticipated questions. 5. Act as the point more »
typist. You will also be required to speak to clients to keep them appraised of progress, undertake audio typing, draft documents, perform detailed diary management, manage matters on our casemanagement system from opening a matter to final billing as well as keeping databases updated. Experience in … General secretarial/administrative duties such as preparation of correspondence, dealing with incoming and outgoing post, filing, photocopying, printing, drafting documents, performing detailed diary management Accurate touch-typing with experience of audio typing and word processing Communicating with clients over the phone and over email to keep them appraised … of progress Managing matters on casemanagement system from opening a matter to final billing as well as keeping databases updated The Person: Previous secretarial experience within Commercial Property or a recent law graduate with some legal experience and an interest in this area of law Highly accurate more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
issues that arise in the day-to-day running of automation processes and assisting in the provision of timely responses and solutions as required. Casemanagement; manage and allocate process workloads. Ensure processes are completed by viewing logs. Control, administer, and co-ordinate the automated processes in the … Raise change requests or support calls where required. Release Manager. Continues Improvement including 6 monthly process reviews. Coordinate any Software releases. Coordinate Infrastructure maintenance. Management of Environmental variables Technical Skills Good computer skills. Good inter-personal communication skills to explain issues and follow instructions accurately. Problem solver. Experience in more »
skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the casemanagement system. This role will require you to ensure the integration of the casemanagement system with other business solutions and … services. Responsibilities: Design the Proclaim CaseManagement System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim CaseManagement System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into casemanagement software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »
Birkenhead, Merseyside, North West, United Kingdom
Erin Associates
skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the casemanagement system. This role will require you to ensure the integration of the casemanagement system with other business solutions and … services. Responsibilities: Design the Proclaim CaseManagement System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim CaseManagement System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into casemanagement software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »
Central and North West London NHS Foundation Trust
and interagency basis. To offer advice where required to other professionals such as foster carers/key workers and social workers about the health management of looked after children. Policy and Inter Agency Responsibilities To understand all relevant child safeguarding policies. To actively lead on the development and implementation … identification of unmet health needs/gaps in service provision and promote innovative service solutions. To reflect on and apply lessons learnt from audit, casemanagement reviews, significant case reviews to improve practice. Co-ordination and Communication To ensure regular and timely communication with colleagues in community more »
Gloucester, Gloucestershire, South West, United Kingdom
Manpower
to a fast moving and changing environment, and comfortable in dealing with all levels within the company, including major Stakeholders such as the Senior Management Team and the external Regulators. The individual must be able to work effectively alone, but also part of a wider team, when required The … filing expenses. May also need to include: CAP Evaluator role - processing CRs and ARs in AMS, running reports. MyLearningHub - role compliance, SQEP records, Safety CaseManagement roles MyHR - Creating and updating Contractor records (If system allows more »
Job summary Are you looking to develop or use your organisational and specialist support management skills? Interested in data protection and security? Then we want to hear from you as we have an excellent opportunity for you. Data Protection and Security is a requirement every UK company must deal … the Head of Information Security and Data Protection Officer/Deputy in working with multi-disciplinary staff. Provide comprehensive, high quality specialist support and management to assist in the planning and delivery of agreed projects and work streams relating to the service. Communicate with key individuals and use negotiating … work patterns as best as possible. Undertake activities utilising a range of Microsoft products including Word, Excel, PowerPoint, Outlook and appropriate programme/project management software. The post requires a mix of on-site and home working to suit the needs of our service. Typically, one or two days more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Morson Talent
project. The Independent Assessor will play a key role in the set uo of the HPC engineering organisation. They will be responsible for monitoring management system practices and processes adopted for the HPC project, in line with best UK and international practice, with a focus of improving organisation and … independent review and challenge of Nuclear Safety performance, using different complementary techniques and feedback findings directly to the concerned functions and to the Senior Management Team through the Safety and Assurance Director, providing an independent perspective of the operational performance of EDF's programs, processes and procedures. In addiiton … chain processes. The Independent Site Inspection branch who conduct site surveillances and compliance checks Independent Technical Assessment (ITA) branch who provide design and safety case assurance. Assimilate and analyse the outputs from various sources (including assessments, audits, organisational learning events, regulatory inspections, etc.) to provide a high level view more »
IT Systems Manager – CaseManagement/Law Firm We are looking for someone with strong experience of CaseManagement Software to take the lead on maintaining and developing their systems in line with business expectations across a number of offices in Kent. You will need to … understanding cloud technologies and various frameworks, all ideally within a legal environment but this is not essential. Required Skills and Experience: Strong experience supporting CaseManagement Software, ideally within a legal environment. Be able to work with external suppliers, follow technical directions in resolving issues. Experience of project … management, delivering on time and to budget. Experience working within a support environment, using tickets systems to raise and track issues. User training, experience of ensuring users are making best use of the systems and training new starters. more »
IT Systems Manager CaseManagement/Law Firm We are looking for someone with strong experience of CaseManagement Software to take the lead on maintaining and developing their systems in line with business expectations across a number of offices in Kent. You will need to … understanding cloud technologies and various frameworks, all ideally within a legal environment but this is not essential. Required Skills and Experience: Strong experience supporting CaseManagement Software, ideally within a legal environment. Be able to work with external suppliers, follow technical directions in resolving issues. Experience of project … management, delivering on time and to budget. Experience working within a support environment, using tickets systems to raise and track issues. User training, experience of ensuring users are making best use of the systems and training new starters. more »
all. Job description Job responsibilities KEY DUTIES AND RESPONSIBILITIES To manage and coordinate all aspects of Arc and the PCN functionality, including HR, financial management, service development and contract monitoring. To lead the human resource requirements of Arc and the PCN including workforce planning, recruitment, training and development planning … environment, e.g.: business opportunities and threats due to national and local health policy changes. Ensure identification and development of business opportunities and the profitable management of projects and contracts, from inception to completion. Person Specification Qualifications Essential Relevant Degree qualification, Level 6 or, above, or equivalent recognisable workplace experience … at a senior level. Management qualification or equivalent experience. Project Management Qualification or equivalent experience Desirable Accounting Qualifications Mentoring/Coaching Qualification Experience Essential 2 years experience of working at a senior management level Primary care experience Demonstrable experience at a senior operational management level within more »
to clients, following defined escalations paths, as appropriate. Resolve support cases and record all actions that lead to resolution at the time, in the casemanagement system. Where senior colleagues delegate tasks to you, carry out, record and report them accordingly. Preparation of end user equipment primarily desktops more »
provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service and People management skills Excellent leadership and people management skills with the ability to motivate and inspire a team Exceptional communication skills, both written and verbal … with the ability to communicate technical information effectively to non-technical stakeholders Desirable Experience working within a Ticketing System environment, CaseManagement tools (SCCM) If you are a proactive, results-oriented individual with a passion for customer service and technical support, we encourage you to apply for the … to-date CV! Keywords: Service Desk, Team lead, IT Manager, SCCM, SLAs, Helpdesk manager, Service Desk Manager, IT Lead, Leadership, CRM, Applications Support, Team Management, Customer Service, People management BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy. more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Be Technology
provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service and People management skills Excellent leadership and people management skills with the ability to motivate and inspire a team Exceptional communication skills, both written and verbal … with the ability to communicate technical information effectively to non-technical stakeholders Desirable Experience working within a Ticketing System environment, CaseManagement tools (SCCM) If you are a proactive, results-oriented individual with a passion for customer service and technical support, we encourage you to apply for the … to-date CV! Keywords: Service Desk, Team lead, IT Manager, SCCM, SLAs, Helpdesk manager, Service Desk Manager, IT Lead, Leadership, CRM, Applications Support, Team Management, Customer Service, People management BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy. more »
To be professionally and legally responsible and accountable for all aspects of own work, and of the pathway teams work. This will include the management of clinical risk, clinical governance, knowledge of indications and precautions of chosen techniques in line with National and Trust clinical guidelines and protocols where … patients capacity, gain valid informed consent to treatment and where such capacity is lacking/absent to work within a legal framework in the management of the patient To undertake the comprehensive assessment and accurate diagnosis of patients, including those with an extremely complex presentation, using investigative, palpatory, analytical … to request diagnostic procedures that will inform clinical decision making To undertake physical treatment techniques utilising highly developed manual skills To formulate individualised clinical management programmes, utilising a wide range of treatment skills and options to plan a highly-specialised programme of care To use recognised outcome measures to more »
The Rivers Office Park, Denham Way Maple Cross, Rickmansworth, Hertfordshire, England
Renault UK Ltd
run regular (daily/weekly) scheduled reports To support the Section Manager and Graduate with the overall reporting improvement plan Create new Salesforce (customer casemanagement platform) reports and dashboards to monitor all customer case related data Purchasing portal administration and budget sheet maintenance Daily back office … email inbox management Training Level 4 Data Analyst apprenticeship standard, which includes: Level 2 functional skills in maths and English (if required) End-Point Assessment (EPA) You will receive full training and support from the Just IT Training and training location to be confirmed When individuals complete their apprenticeship more »
of IT and Technology you will play a pivotal role in executing a five-year transformation plan. This includes: Enhancing the company's core casemanagement system. Optimizing technology infrastructure Ensuring robust security measures Leveraging data insights for reporting. Key Responsibiliites Lead the company's digital transformation moving … leadership for a lean technology team. Assume responsibility for all IT and Technology projects including: Implement a secure, cloud-based, scalable and user friendly casemanagement platform which is used by both internal users and external customers. Modernisation of custom-built reports and dashboards used by internal departments … is secure and protected. Identify skills needed in the team and recruit Manage Annual IT and Technology Budget Represent IT and Technology at all management meetings Skills and Experience Required Proven leadership experience, ideally in managing a small, cross-functional IT/Technology team. Strong technical background with a more »