installs and remediation of failures. Virtual desktops creating/managing. How-to assistance with general IT issues around the pre and post migration process. Casemanagement of Incidents and IMACs in line with SLAs within the ServiceNow environment. Proactively keeping customers updated with incident status at all times. … Active Directory, Basic hardware knowledge, laptop keyboards, memory, hard drives Working with remote tools to control end user devices. Strong understanding of ITIL incident management, including upholding SLAs and communication to end users at varying skill levels. Excellent organizational skills. Ability to multitask and manage own time effectively. Ability more »
Birkenhead, Merseyside, North West, United Kingdom
Erin Associates
skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the casemanagement system. This role will require you to ensure the integration of the casemanagement system with other business solutions and … services. Responsibilities: Design the Proclaim CaseManagement System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim CaseManagement System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into casemanagement software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »
skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the casemanagement system. This role will require you to ensure the integration of the casemanagement system with other business solutions and … services. Responsibilities: Design the Proclaim CaseManagement System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim CaseManagement System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into casemanagement software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »
Gloucester, Gloucestershire, South West, United Kingdom
Morson Talent
work associated with a major infrastructure Project. This is a (renewable) contract role, inside IR35. Job Purpose The Project Delivery Coordinator will support project management activities for the delivery of the next iteration of the Project Safety Report, term and all further iterations of the Safety Report. He/… She will support the Safety Case Programme within the Project Design Authority of the Technical Client Organisation (TCO) for the delivery of a specific set of activities to time, cost, safety and quality. Typical Responsibilities Responsible for updating and collating project financial information to provide the necessary reporting to … the Safety Case and MDI Branch Managers Act as the Interface for the Group Leads to manage: Supply Chain interface support - Supplier Monthly Status Reports (MSRs) review and approval process, updating the finance sheet accordingly. - Monitoring the daily flow of new Task Orders/variations to contract through the more »
Polegate, East Sussex, South East, United Kingdom Hybrid / WFH Options
NFP People
Help Desk Officer will support system users to utilise InForm software confidently, efficiently, and effectively. You will be responsible for the day-to-day management of the InForm client database, train new users and provide technical support and will produce reports, manipulate and analyse data and present findings in … a meaningful way to a variety of audiences. The current casemanagement database software is InForm. InForm is a Salesforce platform designed by Homeless Link. Key Responsibilities: Provide day-to-day technical support for InForm software. Provide inductions and training for all users of InForm software. Ensure data … organisation. Some of the key skills and experience you will need to bring with you include: Experience of using a cloud-based Client Recording Management Systems. (Experience of InForm or Salesforce software is advantageous). Experience of creating reports using Excel solutions including macros, pivot tables and formulas (‘if more »
currently on the lookout for a Proclaim Developer who will be responsible for the design, development, and day to day administration of the Proclaim casemanagement system. You will be working alongside the COO and senior developers to ensure that all identified improvements to the system can be … user configuration, task server administration and report design and execution. The following skills and experience will be highly beneficial for this role: Creating new case types, database fields and correspondents Familiarity with Proclaim v3.4 Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing more »
basis. You will play a critical role in maintaining and optimising our IT systems to ensure smooth and efficient operations. Your expertise in document management systems, casemanagement systems, Office 365, and Windows will be essential in supporting our legal professionals and administrative staff. Key Responsibilities Manage … maintain, and troubleshoot document management systems (DMS) and casemanagement systems (CMS) to ensure they are functioning correctly and efficiently. Provide technical support for Office 365 applications, including email, SharePoint, OneDrive, Teams, and other collaboration tools. Install, configure, and upgrade Windows operating systems and software applications. Perform … and support activities. Qualifications Proven experience as an IT Technician or similar role within a law firm or professional services environment. Proficiency with document management systems (e.g., iManage, NetDocuments) and casemanagement systems (e.g., Clio, ProLaw). Strong knowledge of Office 365 applications and administration. Expertise in more »
with the view to extend or go permanent. The Project Manager will be responsible for managing the end-to-end infrastructure implementation for a CaseManagement System (CMS). This role involves planning, coordinating, and overseeing all technical aspects to ensure a seamless and efficient deployment. Key Responsibilities … Lead the planning and implementation of the infrastructure for the CaseManagement System. Define project scope, goals, and deliverables in collaboration with senior management and stakeholders. Develop detailed project plans, schedules, and status reports. Coordinate internal resources and third parties/vendors for the flawless execution of … project scope, project schedule, and project costs using appropriate verification techniques. Measure project performance using appropriate systems, tools, and techniques. Report and escalate to management as needed. Successfully manage the relationship with the client and all stakeholders. Perform risk management to minimize project risks. Create and maintain comprehensive more »
will provide a remote, responsive, fair and consistent Employee Relations advisory service, in line with company specific policies and procedures. Supporting Managers with full casemanagement and administrative support on ER issues including disciplinary, grievance, absence management, probation, AWOL, flexible working, investigations, restructures, Consultations and TUPE. This … Ensure line managers are clear on how to conduct meetings, including advice on meeting preparation and how meetings should be chaired and concluded. Effective casemanagement of people related issues such as: disciplinaries, performance management, employment tribunals, grievance, and absence management. Effective co-ordination and support of … additional support and advice where applicable. Key Requirements: Experience of providing HR ER advice in line with relevant policies and legislation, ideally in a casemanagement set up. Experience of working on significant TUPEs, Consultations and restructure processes Well organised with the ability to plan, prioritise and manage more »
Proclaim and SQL Developer (Proclaim Case experience is a Must have for the role - Either commercial exposure or basic level experience) Salary – up to £53,000 Location: Hull or Manchester/(Hybrid working once a week in either office) About the Role Due to expansion and a newly created … a commitment to teamwork and seek to advance their skills within a dynamic professional environment. This position entails ensuring seamless integration between Katchr, its casemanagement system, and other business solutions and services. This is a great opportunity to join an award-winning growing law firm with excellent … and Microsoft Reporting Tools Proven analytical and problem-solving skills coupled with a positive, innovative, and inquisitive mindset. Demonstrated experience in developing the Proclaim CaseManagement System or similar CMS. In-depth understanding of legal workflows and their seamless integration into casemanagement software. Exceptional verbal more »
provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service and People management skills Excellent leadership and people management skills with the ability to motivate and inspire a team Exceptional communication skills, both written and verbal … with the ability to communicate technical information effectively to non-technical stakeholders Desirable Experience working within a Ticketing System environment, CaseManagement tools (SCCM) If you are a proactive, results-oriented individual with a passion for customer service and technical support, we encourage you to apply for the … to-date CV! Keywords: Service Desk, Team lead, IT Manager, SCCM, SLAs, Helpdesk manager, Service Desk Manager, IT Lead, Leadership, CRM, Applications Support, Team Management, Customer Service, People management BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ more »
CPPE Primary Care Pathways Skills Essential Excellent communication skills (written and oral) Clear, polite telephone manner Excellent IT skills including Microsoft Office packages and casemanagement systems Knowledge of the principles of medication optimisation Good pharmacy knowledge including terminology An appreciation of the nature of primary care prescribing … prescribing Knowledge and understanding of pharmacy law and ethics and current legislation Understanding of current national policies, in particular those that impact on medicines management services Effective time management (Planning & Organising) High levels of analytical literacy skills Organised with good time management Ability to follow policy and more »
delivery. Utilising the HRIS for data analysis and reporting Act as a coach and mentor to managers Lead on all aspects of employee relations casemanagement Develop performance management systems aligned with employee development Coordinate with external providers on payroll, recruitment and benefits Support senior HR leadership more »
Flexible) Multiple sites Core Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium Role duties - • Develop and integrate security event monitoring and incident management services. • Respond to security incidents as they occur as part of an incident response team. • Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. • Use of the SOAR platform to assist with playbook automation and casemanagement capabilities to streamline team processes and tools. • Produce documentation to ensure the repeatability and standardisation of security operating procedures. • Develop additional investigative methods using the SOC’s software toolsets to enhance recognition opportunities more »
here for more information. About Financial Crime Financial Crime is a component pillar of the Compliance Function delivering oversight and services dedicated to the management of ABC, AML, Sanctions and Anti-Tax Evasion Facilitation Risks. Overall purpose of role The role will lead a multi-purpose team of professionals … stakeholders across the BUs and Functions (e.g. CSO, Legal, Fraud, Risk Assessment Units and Correspondent Banking Investigations) to develop consistent and collaborative approaches to: case triage, prioritization and adoption; investigative methods, tools and techniques; intelligence and data sharing practices; and casemanagement/reporting tools. Proactively foster … all coverage areas including the discharge of nominated officer accountabilities with respect to SAR reporting obligations. Implement effective governance and reporting to support senior management oversight of portfolio matters, including (but not limited to) the MLROs of the Trading Entities. Establish Barclays as a leading bank in the industry more »
ensures that critical business operations continue unhindered. Key Responsibilities Monitor and analyze security events and alerts from multiple sources, including security information and event management (SIEM) software, network and host-based intrusion detection systems, firewall logs, and system logs (Windows and Unix), and databases Separate true threats from false … TCP Dump, Security Onion, and Splunk Strong knowledge of the following: SIEM Packet Analysis SSL Decryption Malware Detection HIDS/NIDS Network Monitoring Tools CaseManagement System Knowledge Base Web Security Gateway Email Security Data Loss Prevention Anti-Virus Preferred Qualifications Experience in network/host vulnerability analysis more »
Leeds, England, United Kingdom Hybrid / WFH Options
BJSS
make BJSS a great place to work, and you will contribute to this by ensuring consistency in approach across the company, along with proactive casemanagement, and working with the wider People Team to design and deliver engaging and impactful people initiatives. Your key responsibilities will be: Partnering … business-as-usual People processes when required (e.g. salary and bonus review, benefits administration, payroll change information) Take ownership for gathering and presenting insightful management information, to aid effective decision making Review and advise on change to People processes to drive efficiency and best practice Other relevant duties as … this into clear, usable information/actions Highly adaptable; open to change and willing to ‘muck in’ to get the job done Strong stakeholder management skills; the ability to build relationships, understand needs, and offer considered guidance An enthusiastic team-player, while still self-driven and able to work more »
make BJSS a great place to work, and you will contribute to this by ensuring consistency in approach across the company, along with proactive casemanagement, and working with the wider People Team to design and deliver engaging and impactful people initiatives. Your key responsibilities will be: Partnering … business-as-usual People processes when required (e.g. salary and bonus review, benefits administration, payroll change information) Take ownership for gathering and presenting insightful management information, to aid effective decision making Review and advise on change to People processes to drive efficiency and best practice Other relevant duties as … this into clear, usable information/actions Highly adaptable; open to change and willing to ‘muck in’ to get the job done Strong stakeholder management skills; the ability to build relationships, understand needs, and offer considered guidance An enthusiastic team-player, while still self-driven and able to work more »
and workflows. Main Responsibilities: Designing and implementing enhanced features and widgets and ensuring the deliverable meets exacting quality standards. Configuring business processes in the CaseManagement System inclusive of phase plans, data and workflows. Ensuring system enhancements and updates are tested and remain compatible with existing processes and … experience. Agile methodology. Demonstrated technical business analyst experience, capable of delivering methodologies and solutions. Ability to plan and facilitate workshops. Successful end to end management of changes. To be considered for this role, you need to be focused on customer engagement and end user experience and have the ability more »
maintenance of existing solutions. The position would see you provide technical expertise in the creation of new solutions, design and implement solutions using document casemanagement and portal technologies, identify opportunities for system enhancements/software upgrades (allowing the firm to provide innovative solutions), regular horizon scanning to more »
projects. Synthesize findings to extract actionable insights and recommendations for organisational improvement. Survey potential complaint work to find a resolution. Provide accurate reports for casemanagement, reporting on repairs and ensure solutions are provided. Conduct root cause analysis to understand the underlying factors contributing to project outcomes. Establish more »
maintain compliance with regulatory standards, and efficiently progress their cases. Your role encompasses auditing, compliance oversight, and collaboration with law firms to enhance their casemanagement practices. Responsibilities: Compliance Oversight: Conduct comprehensive audits of law firms to evaluate their compliance with internal and external regulatory standards. Ensure that … reporting mechanisms, and information gathered to align with business objectives. Periodically review law firm due diligence and SRA information to maintain compliance records. Audit Management (Pre 12 Months): Chase corrective actions resulting from external audits with law firms. Assist in the administration of external audits for all cases up … to twelve months, including organising audit schedules and ensuring timely completion. Arrange calls or in-person meetings with law firms to monitor case progress, review their approach to schemes, and document key milestone dates. Collaborate with external auditors to compile audit reports for stakeholder reporting. Audit and Review (Post more »
delivery of custom developments and integrations. Provide expertise as a Subject Matter Expert across all aspects of Salesforce. Lead DevOps processes and supervise project management activities. Establish and reinforce best practices for Salesforce solutions. Demonstrate effective multitasking by managing multiple projects concurrently. What You'll Have : At least … Demonstrated success in implementing new Salesforce orgs. Understanding of multi-cloud Salesforce solutions. Proficiency in SOQL and platform authentication patterns. Solid grasp of environment management and release management. Extensive development experience across various Salesforce technologies. Familiarity with Agile/Kanban methodologies. Proven track record in reporting and casemanagement strategy. Exposure to data lake and financial application environments. Apply Now : If you're ready to embrace this exciting challenge and drive transformation within a dynamic organization, seize this opportunity and apply today! Make your mark on our client's business and propel it towards success. more »
Southampton, England, United Kingdom Hybrid / WFH Options
DAC Beachcroft
to non-fee earning activity e.g. knowledge sharing, training, client seminars, and business development Comply with the required standards for internal procedures e.g. financial Management of files, billing regimes etc. as well as the specific requirements of individual clients Writing articles for publication both for in-house and external … strong relationships Strong organisation skills to ensure a pragmatic and methodical approach to handling a variety of clinical negligence claims simultaneously, through an IT casemanagement system Change oriented with a positive, flexible approach towards the implementation of new initiatives Able to handle a complex and constantly changing more »
Greater London, England, United Kingdom Hybrid / WFH Options
Soldo
spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … screening logic Knowledge and experience to work with several systems and technology programs that facilitate the day to day operations, including KYB/KYC casemanagement tools, public company registers, Sanctions and PEP screening tools, Transaction Monitoring systems (such as Featurespace, Go AML and Tableau). Strong knowledge more »