you'll be doing Owning different products across our customer experience department Managing, enhancing, and redesigning our CX offerings, including the news feed, chat, chatbots, and voice assistance, while also introducing new features to elevate our customer experience to the next level Completely owning your team's products and features More ❯
experience as a Product Owner or Product Manager within the telecommunications or entertainment industry. Demonstrable experience improving existing products with AI technologies — particularly NLP , chatbots , voice assistants , and contact centre automation . Strong understanding of AI/ML concepts , especially in the context of customer support. Familiarity with case studies More ❯
and demonstrable experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance. You'll need a sound understanding of chatbots or virtual assistants, covering conversational and generative capabilities. You’ll also need: Significant and demonstrable experience of test-driven development and using automated test frameworks More ❯
and demonstrable experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance. You'll need a sound understanding of chatbots or virtual assistants, covering conversational and generative capabilities. You’ll also need: Significant and demonstrable experience of test-driven development and using automated test frameworks More ❯
in service delivery. Your objectives and responsibilities will focus on Establishing a global, round-the-clock service desk, incorporating service portal automation and a chatbot interface to enhance service efficiently Development and implementation of IT & IS service delivery strategies aligned with the goals Oversight of the procurement function of Global More ❯
technology to enhance both efficiency and the customer experience. Shape a robust self-service strategy by maximizing the potential of the knowledge base and chatbot system. Monitor usage insights to identify opportunities for improvement and deliver smartsolutions Work hand-in-hand with Product, Engineering, and other teams to champion the More ❯
Nottinghamshire, United Kingdom Hybrid / WFH Options
Akkodis
leading the adoption of Automation frameworks across the business. Alongside their industry-leading product they're also piloting new stuff like on AI like chatbot - so there's plenty of opportunities ahead with newer tech. They're quite a traditional firm with a flat structure - you'll work closely with More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Akkodis
leading the adoption of Automation frameworks across the business. Alongside their industry-leading product they're also piloting new stuff like on AI like chatbot - so there's plenty of opportunities ahead with newer tech. They're quite a traditional firm with a flat structure - you'll work closely with More ❯
of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. DIANA reserves the right to screen applications to identify the use More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Automation Squared Ltd
based workflows to accelerate development and enhance code quality. You have experience building applications that utilise advanced technology features under the hood , such as chatbots, AI-powered automation tools, or AI-enhanced search features. You write clean, scalable, and maintainable code with a focus on modern software design patterns . More ❯
continuous improvement in customer satisfaction and operational performance Drive Operational Efficiencies - Identify and implement improvements in service processes, leveraging automation and AI tools (e.g., chatbots, self-service portals) to enhance efficiency and scalability. Cross-functional Collaboration - Work closely with Product, Supply Chain, Strategy, and Compliance to identify friction points and More ❯
Eastleigh, Hampshire, United Kingdom Hybrid / WFH Options
Be Applied Ltd
role then we want to hear from you. Important notice for applicants: We use tools to detect plagiarism and the use of AI or chatbots for applicant answers. If plagiarism, AI use (such as ChatGPT) or similar software are found to have been used in your application you will not More ❯
build an internal team of Developers. This team will support the continuous development of a brand-new division who are building an internal AI Chatbot click apply for full job details More ❯
create opportunities to increase web traffic Ensure that all aspects of the website are functioning as they should (i.e. Payment processing gateways, AI support chatbot etc.) Candidate's Profile: Fluent in one or more European languages - Ideal Previous experience in e-commerce Experience using digital advertising tools Knowledge of web More ❯
the end-to-end design, development, and implementation of ML/AI models Develop and deploy Large Language Models (LLMs) and/or internal chatbot systems. Collaborate with cross-functional teams to identify opportunities for leveraging data-driven insights. Mentor and develop a team of data scientists, fostering a collaborative More ❯
the end-to-end design, development, and implementation of ML/AI models Develop and deploy Large Language Models (LLMs) and/or internal chatbot systems. Collaborate with cross-functional teams to identify opportunities for leveraging data-driven insights. Mentor and develop a team of data scientists, fostering a collaborative More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
TEKsystems, Inc
Job Title: Agile Coach Job Description We are seeking an experienced Agile Coach to lead the transformation of our Reporting and BI and Chatbot teams towards a more agile approach. The Agile Coach will be responsible for proposing the optimum structure of the team, implementing agile methodologies, and guiding the More ❯
and deliver scalable Salesforce solutions that meet business needs and align with strategic objectives. Optimize Service Cloud for team, including Omni-Channel and future chatbot and ABX integrations. Reduce technical debt by maintaining a clean, efficient codebase and system. Develop custom solutions using Apex, Lightning Web Components (LWC), and modern More ❯
service readiness Ensure strong engagement across Service Design, Transition, and Delivery teams globally Maintain service mapping in ServiceNow (CSDM) and support knowledge-sharing through chatbots and collaboration tools Provide structure and clarity to complex initiatives, ensuring minimal impact on BAU Act as the subject matter expert for change - influencing stakeholders More ❯
used or sold research tools like AlphaSense, Tegus, etc. Why it’s interesting: Genuinely differentiated product in a noisy space - this isn't another chatbot or signal engine You'll be part of the core team shaping the sales motion from the ground up Big upside potential - join before the More ❯
consistency across all materials. Proficiency in adult learning instructional design methods and best practices. Expertise in exploring the latest technical developments such as AI, chatbots, and AR/VR, with the technical understanding to identify and implement reasonable use cases. Previous experience with Adobe Suites. Languages: Arabic, Urdu, Hindi. Our More ❯
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continue to improve on these, there is a great opportunity to be creative and innovative here Systems & automation: There are plans for AI/chatbot integration in 18 months—experience in ROI-focused tech rollouts preferred Process optimisation: Overhauling onboarding & internal mobility—ensuring hiring isn’t the only growth lever More ❯
with a comprehensive suite of solutions that provide invaluable insights into website activity. These solutions aim to increase conversion rates with features such as chatbots, in-page bots, a visual bot, and AI functionality. Following a recent acquisition seeing their previous Head of Sales promoted to VP, it is now More ❯
with a comprehensive suite of solutions that provide invaluable insights into website activity. These solutions aim to increase conversion rates with features such as chatbots, in-page bots, a visual bot, and AI functionality. Following a recent acquisition seeing their previous Head of Sales promoted to VP, it is now More ❯