IT Service Delivery Manager
- Hiring Organisation
- Kinetech Recruitment
- Location
- Brentwood, Essex, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £65,000
opportunity. You'll lead an established Service Desk team, helping individuals develop their technical capability, building confidence, creating clear progression pathways and fostering a collaborative, high-performing culture. Alongside developing the team, you'll take ownership of the IT Service Management function, identifying opportunities to streamline processes, improve workflows … Responsibilities Lead, coach and develop the Service Desk team, creating an environment where people are supported to grow and succeed. Build a positive, collaborative culture with a strong focus on customer service and continual improvement. Drive improvements across Incident, Problem, Change and Request Management processes. Maximise ...