Director, Customer Success - EMEA
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
coaching, mentoring and training needs of the EMEA Customer Success team, ensuring a strong focus on quality customer experience Maintain and enhance a strong, collaborative, effective and supportive culture within the team, amongst their peers and senior leadership. Partner with Product, Marketing, and Sales to drive EMEA … Drive accountability for AI adoption metrics, feature expansion, and customer outcomes enabled by AI, not just traditional retention KPIs. Instill a high performance culture with focus on teamwork, customer excellence, and ownership Create a culture of inclusivity, recognising the strengths that individuals bring to the team ...