CUSTOMERINSIGHTMANAGER - HYBRID/BIRMINGHAM - UP TO £55000 - J12791 An exciting opportunity for this medium sized retail financial services organisation to join their Analytics Team and provide insight that delivers commercial value. The CustomerInsightManager will use analytical methods to understand … test and predict customer and marketing profitability. Role responsibilities:- Manage data and analytics capabilities to drive full end to end customer journey insight, to deliver commercial success Define analytics roadmaps to support company goals and objectives Manage and engage with key 3rd party relationships Provide analytical insight around customers including profiling, acquisition, marketing, segmentation and behaviours. Support various teams to optimise sales and marketing channels by providing analysis, insight and recommendations Provide test and learn performance results using A/B & MVT Skills and experience: - Financial Services, Banking or retailer customerinsight experience more »
CUSTOMERINSIGHTMANAGER - HYBRID/BIRMINGHAM - UP TO £55000 - J12791 An exciting opportunity for this medium sized retail financial services organisation to join their Analytics Team and provide insight that delivers commercial value. The CustomerInsightManager will use analytical methods to understand … test and predict customer and marketing profitability. Role responsibilities:- Manage data and analytics capabilities to drive full end to end customer journey insight, to deliver commercial success Define analytics roadmaps to support company goals and objectives Manage and engage with key 3rd party relationships Provide analytical insight around customers including profiling, acquisition, marketing, segmentation and behaviours. Support various teams to optimise sales and marketing channels by providing analysis, insight and recommendations Provide test and learn performance results using A/B & MVT Skills and experience: - Financial Services, Banking or retailer customerinsight experience more »
CUSTOMERINSIGHTMANAGER - HYBRID/BIRMINGHAM - UP TO £55000 - J12791 An exciting opportunity for this medium sized retail financial services organisation to join their Analytics Team and provide insight that delivers commercial value. The CustomerInsightManager will use analytical methods to understand … test and predict customer and marketing profitability. Role responsibilities:- • Manage data and analytics capabilities to drive full end to end customer journey insight, to deliver commercial success • Define analytics roadmaps to support company goals and objectives • Manage and engage with key 3rd party relationships • Provide analytical insight around customers including profiling, acquisition, marketing, segmentation and behaviours. • Support various teams to optimise sales and marketing channels by providing analysis, insight and recommendations • Provide test and learn performance results using A/B & MVT Skills and experience: - • Financial Services, Banking or retailer customerinsight experience more »
Make a difference! A Career for CustomerInsight Specialists! Customer Quality and Insights Manager Caerphilly Full Time, permanent position 36.25 hours Competitive salary and excellent benefits Do you have a passion for understanding customers needs and driving change? Are you experienced in CustomerInsight … with the opportunity to make a real and positive difference for our customers in a rewarding position within a great team. Your role as Customer Quality and Insights Manager at phs Group This is a key role leading a team focused on Customer Quality, Customer Insights … Workforce Management, Training and Customer Experience within a Customer and Contact Centre environment. You'll be focused on ensuring our customers get the best-in-class experience and that we're ahead of the curve in improving the customer experience. We want to be delivering changes to more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Harnham
CUSTOMERINSIGHTMANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customerinsight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customerinsight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »