4 of 4 Remote/Hybrid Customer Journey Map Jobs in the UK

brands including BullionByPost.co.uk and Gold.co.uk are trusted by thousands of investors. You’ll join a fast-paced, specialist e-commerce business where customer experience, performance and innovation are central to our continued growth. Role Overview We’re looking for a UX/UI Designer to support the Head … Ecommerce in designing and improving the digital experience across our portfolio of websites. This role sits at the centre of customer experience, conversion optimisation and product design, helping shape how customers interact with our platforms across the entire journey from landing pages through to checkout. ...

accessibility standards. As a UX/Product Designer, you will be responsible for guiding the complete user experience lifecycle, including initial research and customer journey mapping, to UI implementation. Sitting within the Product team, this role requires strong collaboration with Product Managers and Engineering teams. Please … digital product environments Bachelor's degree in Design, or related field, or equivalent practical experience Portfolio demonstrating strong UX/UI design skills, customer journey mapping, and style guide creation Excellent presentation and storytelling skills to articulate design decisions and research findings Expert proficiency in prototyping ...

business to bring products to life. The Role As a Junior Consultant you will be supporting the delivery of consulting services focused on customer and business transformation, which contribute to business development activities and the continued growth. Key responsibilities: Assist in business development activities including research, preparation … enabled projects (e.g., CRM, eCommerce, digital). Experience in roles such as project manager, product owner/manager, analyst, strategist, business designer, or customer‐success specialist. Familiarity with - or willingness to learn - tools and techniques such as Customer Journey Mapping or Target Operating Models ...

with strong collaboration, inclusive leadership, and pragmatic delivery, helping our clients achieve measurable outcomes. Key responsibilities: Lead delivery of consulting engagements focused on customer, operational, and business transformation. Own and manage workstreams end-to-end, ensuring high‐quality outcomes delivered on time and to budget. Build trusted relationships … enabled solutions). Demonstrated ability to lead workstreams, manage stakeholders, and drive outcomes in complex environments. Experience using relevant approaches such as Customer Journey Mapping, Target Operating Models, service design, and process improvement. Knowledge of digital transformation, technology adoption, and change management. Strong analytical and problem ...