1 to 25 of 86 Remote Customer Requirements Jobs in the UK

COMPANY OVERVIEW The AI-Powered Decision Engine Fueling Business Performance with Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and human computational modeling-combined with real-time … consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price, and market offerings that resonate with consumers, ensuring every decision aligns with … predictive analytics, First Insight empowers businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customer loyalty. As we continue to More ❯

We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with … satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being More ❯

We're a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You'll be joining a people-focused company, and as a Enterprise Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused … with senior leaders and decision-makers across various business units and geographies. The Enterprise CSM is proactive in driving adoption, value realization and aligning Vendavo's solutions with the customer's long-term business strategy. THE OPPORTUNITY Advocating customer needs throughout the customer lifecycle, understand customer business challenges, and industry trends consulting on how Vendavo can … help them achieve their objectives Collaborate with the account team to develop account plan and call-to-actions Cultivate relationshipstodriveadoption, ensure retention, and maintain high overall customer satisfaction Develop partner focused relationships with key account contacts Understand customer concerns working effectively with internal teams to ensure our ability to resolve them Partner with Vendavo SME's andcustomer stakeholders More ❯

and help drive digital transformation in retail through pivotal supply chain solutions. As a Presales Consultant (Forecasting and Supply Chain Products), you will partner with sales teams to translate customer needs into SymphonyAI value, leveraging your expertise in demand forecasting, inventory replenishment, ERP, and WMS platforms. You will play a key part in winning new business by providing product … demonstrations, developing proofs of concept, analysing customer requirements, and ensuring a smooth handover from sales to implementation. Job Description What You'll Do Collaborate with the sales team: Work closely with sales representatives to understand customer requirements, develop positioning strategies, and deliver compelling customer presentations and negotiations. Conduct product demonstrations: Deliver tailored demonstrations and proofs … of concept, clearly explaining how SymphonyAI solutions address customer challenges and drive value. Value Engineering: Partner with the Value Engineering team to define and present the ROI and strategic benefits of SymphonyAI solutions to potential clients. Analyse customer needs: Assess business processes, workflows, and technical infrastructure to tailor product offerings and recommend optimal configurations and integrations. Support RFPs More ❯

and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Senior Systems Engineer The company are looking for a seasoned Senior Systems Engineer to join the team. … This is a vital role which involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements for system architecture, feature development, and third-party system integration's. Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts. Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives. Completing 1:1 appraisal Delivering Team meetings and leadership More ❯

customers' needs in a consultative manner Craft campaign specific strategies, procure resources and secure management commitment to ensure successful execution Create metrics to monitor campaign project status and budget requirements Initiate, maintains and advance customer relationships and work to be accepted as a trusted business partner by the customer Establish, maintain and expand network to address customer needs and keep lines of communication open Develop customer solutions by coordinating and integrating with internal and external processes and divisions to provide a competitive advantage and to foster business growth with acceptable margins Identify future business opportunities and promote the value of Boeing portfolio and partnership Develop strong relationships within Jeppesen with the aim to partner, engage … and existing customers Lead preparation of proposals by developing themes and discriminators and ensures correct members and resources are included in the team Recommend alternative means of compliance to customer requests Review and contribute to the final draft materials Challenge recommended scope and cost to ensure compliance and competitiveness. Lead negotiations and finalize commitments, ensuring mutual benefit to the More ❯

client needs no introduction and has a strong reputation for career progression and skill up opportunities. This role is ideal for Network Security experts with the ability to translate customer requirements into actionable plans On offer - Salary up to £65k - D.O.E - Hybrid working - 2/3 days on site - Basingstoke - 10-15% Company Bonus - £6,000 Vehicle allowance … leave plus bank holidays and more - 1st class skill up and career progression opportunities What do I need? - Experience with Network design and documentation creation - Strong ability to translate customer requirements into actionable plans in regard to network security - Can work cross departmentally advising technical delivery engineers to changes in design and delivery - Strong core networking knowledge or More ❯

is in our DNA , and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real impact on customer experience and operational efficiency. Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in … the loop with regular, clear progress updates throughout the migration journey. Become our go-to expert on Energy Metering customer migrations and all three main migration types, sharing your knowledge and best practices. Develop and deliver engaging training sessions for both customers and internal teams to optimize our migration processes. Identify, create, and implement Continuous Improvement (CI) initiatives to More ❯

Customer Account Manager - Managed Services Location: Manchester (Hybrid working, 3 days office, 2 days home) Salary: to £28-30k Dep on experiences + £8-10k Commission + Bens Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence and account management team … Main purpose of Role: Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend. As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities … leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management. Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues. Continue to develop incremental opportunities by identifying cross More ❯

Amazon FBA, eBay, Magento, BigCommerce, EKM, Shopify and many more, to direct integrations with the likes of DPD, Royal Mail Click & Drop and MetaPack. Whilst we've experienced 200% Customer Business Growth we know the true potential of our market and we'd love to bring you on to the team to support us as we grow. Role at … Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More... Full Time - Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail, Wholesale, Warehouse and Distribution businesses Your Background/Skills: Software Implementation, Software Demonstration/… Training, Customer Services and Support, Excellent Communication, ERP Software solutions and consultancy The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses More ❯

is in our DNA , and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … of the advert to engage them and then what's the ongoing part that should be used for perf management? Join the Wireless Logic Adventure: Role Overview: As a Customer Success Manager, you will be the driving force behind customer happiness for our clients in the Rest of World (ROW) team. You'll partner with the sales function … succeed with our wider portfolio of IoT products and services. You'll be a high-performing, proactive, and self-managed individual who thrives in a fast-paced, collaborative environment. Customer Onboarding: Facilitate the smooth transition of new customers, ensuring they are onboarded effectively through platform training and coordinating support. Relationship Management: Build and maintain close, long-term relationships with More ❯

to successfully implement the software for customers within given timeframes and manage their expectations and budget throughout the implementation phases. You will also act as the "voice of the customer," helping to shape the direction of the product strategy and roadmap. Building strong working relationships with internal teams such as Sales, Software Development, and Helpdesk is also a key … part of the role. Key Responsibilities Conduct demonstrations and consulting sessions (on the phone and in-person). Document and validate customer business requirements and map them to Concerto functionality. Advise customers on best-practice implementation approaches. Plan, manage, and communicate project progress, achieving milestones and maintaining momentum. Configure the Concerto application to meet customer requirements … data collation and manipulation tools like Excel. Familiarity with the concept of Software as a Service (SaaS) and project management methodologies. Excellent communication skills and the ability to build customer relationships. The ability to multitask and engage with multiple projects and customers simultaneously. Core qualities and attributes include being a self-starter, highly organised, adaptable, and a collaborative team More ❯

work we do here . You will play a pivotal role in crafting and executing knowledge management strategies that empower our customers with self-service options and support our Customer Success teams in France, the US and the UK. By understanding their needs and leveraging insights, you will ensure that our internal and external knowledge resources are relevant, accessible … and effective in enhancing the customer experience and aligning with the department's goals and objectives. Your mission Lead strategy development and implementation for managing knowledge to enhance customer self-service and internal resources Direct the Knowledge Team in creating, updating, and organizing accessible internal and external content Collaborate with cross-departmental teams to identify content needs, ensuring … alignment with customer requirements and product updates Collaborate with Customer Success team members to create and distribute effective communication materials, such as social media posts, Youtube videos, Help Center content, chatbot improvements Utilize customer feedback and support data to refine knowledge content, aiming to improve customer satisfaction and reduce inquiries Maintain content standards for consistency More ❯

to anyone wishing to have a career within the mobile telecommunication's industry (Trainee Project Co-ordinator's). If you are organised, proactive and able to provide excellent customer service, we want to hear from you. The successful candidate's will be responsible for but not limited to: Maintaining and developing existing project trackers, staff scheduling and booking … resource allocation; Assisting the Project Manager: managing and overseeing current key accounts in-line with Company and client procedures; managing the design works and quotations in-line with customer requirements and timescales; managing the implementation of the business health and safety policy in projects; managing the control of hired plant and ensuring it is fit for purpose prior … to use and its hire is controlled; managing the logistics of plant, labour and materials for projects; managing the preparation, production and delivery of precise customer required handover documentation in timescales required; Co-ordinating client survey requirements; Co-ordinate sub-contractors where required to ensure that clients demand's are met after gaining authorisation from the Project Manager More ❯

to anyone wishing to have a career within the mobile telecommunication's industry (Trainee Project Co-ordinator's). If you are organised, proactive and able to provide excellent customer service, we want to hear from you. The successful candidate's will be responsible for but not limited to: Maintaining and developing existing project trackers, staff scheduling and booking … resource allocation; Assisting the Project Manager: managing and overseeing current key accounts in-line with Company and client procedures; managing the design works and quotations in-line with customer requirements and timescales; managing the implementation of the business health and safety policy in projects; managing the control of hired plant and ensuring it is fit for purpose prior … to use and its hire is controlled; managing the logistics of plant, labour and materials for projects; managing the preparation, production and delivery of precise customer required handover documentation in timescales required; Co-ordinating client survey requirements; Co-ordinate sub-contractors where required to ensure that clients demand's are met after gaining authorisation from the Project Manager More ❯

Functional Consultant to be part of our team. Our SAP Functional Consultants work directly with both clients and internal teams in a project environment to gather and analyse business requirements for the support and configuration of their specific SAP module(s). Works to understands the businesses functional area and participates in the configuration of product, implementation, maintenance and … and a client led environment. We are a virtual first company so you will be based at home with minimal travel. Essential Job Functions Gathers and analyses user business requirements and processes. Understands client requirements, needs, and functionality of the ECC and S/4 product module. Defines and documents business requirements and validates solutions with the … client. Works with business users to configure the module to translate business requirements into functional design specifications. Defines initial settings, module-relevant security settings and reporting options. Understands processes and reporting requirements and user interfaces impacted by the ECC/S/4 system. Identifies modifications and recommends and applies changes as appropriate. Provides ongoing SAP functional system More ❯

Functional Consultant to be part of our team. Our SAP Functional Consultants work directly with both clients and internal teams in a project environment to gather and analyse business requirements for the support and configuration of their specific SAP module(s). Works to understands the businesses functional area and participates in the configuration of product, implementation, maintenance and … and a client led environment. We are a virtual first company so you will be based at home with minimal travel. Essential Job Functions Gathers and analyses user business requirements and processes. Understands client requirements, needs, and functionality of the ECC and S/4 product module. Defines and documents business requirements and validates solutions with the … client. Works with business users to configure the module to translate business requirements into functional design specifications. Defines initial settings, module-relevant security settings and reporting options. Understands processes and reporting requirements and user interfaces impacted by the ECC/S/4 system. Identifies modifications and recommends and applies changes as appropriate. Provides ongoing SAP functional system More ❯

enrich their career path in professional services and client facing project management. The role of an Idox Project Manager is to maximise predictable revenues by planning, executing, and finalising customer delivery projects according to deadlines and budgets. This includes acquiring resources and coordinating the efforts of team members and third-party contractors in order to deliver projects according to … plan. In conjunction with the customer, the Project Manager will agree the project’s scope and objectives, and oversee quality control throughout its life cycle. We are hoping to find a versatile candidate with commercial and Local Authority experience, able to steer through mission critical projects, particularly for Idox Cloud solutions – you’ll be expected to anchor your projects … well as your professional development. Key responsibilities: · Manage the delivery of multiple concurrent projects within a commercially aspirated framework · Devise delivery strategies which maximise project revenues, minimise costs, to customer satisfaction Manage the full project life-cycle · Agree with the customer the scope, deliverables and acceptance criteria for projects · Obtain stakeholder buy in to project plans and programmes More ❯

and Strategy Define and lead the execution of the product roadmap, ensuring that model development supports offline, on-premise, and air-gapped deployment scenarios. Align AI feature development with customer requirements across government, critical national infrastructure, defence, and enterprise security sectors. Track advancements in generative AI, transformer models, and autonomous agents, ensuring innovations are adaptable to disconnected and … file protection and the broader cybersecurity landscape. Validate feasibility with stakeholders, ensuring solutions are viable without reliance on cloud-based AI inferencing or LLM endpoints. Gather and elicit model requirements from defined use cases to enable agile development, rapid feedback loops, and continuous iteration across the delivery lifecycle. Collaboration with Data Science and Engineering Teams Define model specifications, input … AI/ML concepts, pipelines, and constraints. Experience working closely with data science and engineering teams to deliver AI products. Proven track record of managing product roadmaps, writing clear requirements, and delivering customer-facing features. Strong analytical and problem-solving skills, with an ability to translate complex data insights into actionable requirements. Excellent communication and stakeholder management skills. More ❯

travel to our clients sites across the UK. Responsibilities Providing consultative insights into Dynamics 365 SCM solutions in the context of financial accounting, controlling and budgeting Identify and translate customer requirements into suitable solutions Provide functional configuration and implementation of ERP projects Collaborate with the software development team to develop customer-specific solutions Requirements 5+ years More ❯

pattern, with occasional travel to our clients sites across the UK. Responsibilities Spearheading consultative insights into Dynamics 365 SCM solutions in the context of Production Leading identification and translation customer requirements into suitable solutions Overseeing functional configuration and implementation of ERP projects Driving collaboration with the software development team to develop customer-specific solutions Requirements 7+ More ❯

as we continue an impressive growth path. The role will be based on hybrid working, including working from home with regular visits to the company offices and/or customer sites when required. Reporting to the Allan Webb Business Development (BD) Director, you will have a strong entrepreneurial mind and understanding of best practice across Business Development and Governance … cradle to grave. What will the role look like? As a Business Development Manager (Maritime), your responsibilities will include: Developing new maritime (ships and/or submarine) Defence sector customer relationships, generating and negotiating new income to meet yearly financial targets. Retaining and growing existing maritime customer accounts through effective account management. Attending client meetings and exhibitions, primarily … within the UK, with some overnight stays. European and occasional long-haul travel may be required. Managing the business development process: lead generation, opportunity pursuit, understanding customer requirements, campaign and capture planning, solution development, proposal development, pitching, negotiation, and closing. Assisting the Senior Leadership Team in shaping future vision and strategy for new business across capabilities and sectors. More ❯

Consultant within our Rental Sector. The successful candidate will work within the Global Solution Consultancy team to build and present software demonstrations of the Klipboard product portfolio to meet customer requirements. Key Responsibilities: Working with the Sales & Solution Consultancy teams to build demonstrations, presentations, webinars and documentation, and to enhance our core demonstration capabilities Attending workshops and Business Discovery … sessions with customers and prospects to gain a thorough understanding of business requirements, and documenting their outcome Building and presenting software presentations that demonstrate to our customers that our solutions can meet and exceed their requirements and provide business benefit and value including modules for reservations, contracts, invoicing, maintenance, and reporting. Working closely with our Professional Services Group … PSG), Support and Development teams to develop customer propositions, you will ensure that the business understands the real customer requirements and will work closely to ensure that the best available solutions, some of which may be latest developments, are implemented to meet their need. Ensuring that all requirements, information gathered, and demonstrations are documented to provide More ❯

with occasional travel to our clients sites across the UK. Responsibilities Providing consultative insights into Dynamics 365 SCM solutions in the context of WMS and TMS Identify and translate customer requirements into suitable solutions Provide functional configuration and implementation of ERP projects Collaborate with the software development team to develop customer-specific solutions Requirements 5+ years More ❯

travel to our clients sites across the UK. Responsibilities Providing consultative insights into Dynamics 365 SCM solutions in the context of PIM, Order Processing and Procurement Identify and translate customer requirements into suitable solutions Provide functional configuration and implementation of ERP projects Collaborate with the software development team to develop customer-specific solutions Requirements 5+ years More ❯