1 to 25 of 166 Remote/Hybrid Customer Retention Jobs in the UK

motivated and experienced Account Growth Executive to join our growing sales organisation.The Account Growth Executive is responsible for driving growth within CloudRock's existing customer base. The role focuses on identifying, developing and closing commercial opportunities across CloudRock customers, including additional implementation phases, optimisation programs, Application Management Services … modules and broader business transformation initiatives.The successful candidate will work closely alongside CloudRock's Engagement Partners, who maintain executive sponsorship and strategic oversight of customer relationships. While Engagement Partners focus on customer success, relationship governance and long-term strategic alignment, the Account Growth Executive is accountable for commercial ...

physical channels. Job Description The Role Located: London, Paris, or Munich/Stuttgart on a hybrid basis. Some travel required. The Leader of Customer Success Management, Digital Europe is responsible for driving customer adoption, retention, expansion, and overall success for Quadient Digital Solutions across Europe. Reporting … Sales & Operations, Digital Europe, this role leads regional Customer Success Management (CSM) teams to deliver measurable customer value while supporting sustainable, recurring revenue growth. Operating at a senior leadership level, this role translates global Customer Success frameworks into consistent and scalable execution across diverse European markets. ...

Customer Success Manager – Mid-Market We are looking for a customer-focused Customer Success Manager to help our Mid-Market customers achieve measurable business outcomes through Trackunit’s products and services. Reporting to the Director/Senior Director of Customer Success, EMEA, you will … defined customer portfolio, driving adoption, value realisation, expansion, and retention through proactive, structured, and data-driven engagement. You will take responsibility for the end-to-end customer relationship and customer success plan, working closely with Sales to identify and progress Customer Success Qualified Leads ...

Digital Customer Success Manager £45,000 Basic + Bonus + Benefits Hybrid | Central London | 3 Days in the Office The Opportunity Our client is an established, international technology business providing specialist information and subscription-based digital solutions to a diverse professional client base. As the business continues to grow … looking for a Digital Customer Success Manager to develop scalable customer success programmes that improve product adoption, engagement, retention and revenue growth. Why Join? £45,000 basic salary, depending on experience, plus performance-related bonus. Hybrid working: three days in the Central London office ...

enterprise aviation customers within the European region. Reporting to the Head of Sales and Accounts - Europe, this role focuses on expansion of existing customer relationships, identifying new commercial opportunities within accounts, driving the progression of complex enterprise opportunities and driving long‐term customer value and retention. … airline customers, the Account Director develops strong relationships across operational and executive stakeholders while working cross‐functionally with Solution Consultants (pre‐sales), Product, Customer Success, and Marketing teams to deliver commercial outcomes and maximize customer value. This role plays a critical part in executing the regional growth strategy ...

Sweep is hiring a Customer Success Manager based in the UK, London, to work on our enterprise climate program software. Professional fluency in English and French, spoken and written, is mandatory. You must be able to lead customer-facing success activities in both languages. Ok, sounds promising. What … will I be doing? As a Customer Success Manager in the Success Team, you will help customers realise the value of Sweep throughout the post-implementation success phase. You will own customer relationships across a mixed portfolio, helping customers connect their sustainability objectives, reporting needs, and data ...

Customer Success Partner (London) As a Customer Success Partner at CreatorIQ, you will serve as a strategic advisor to a portfolio of Enterprise customers, helping them achieve meaningful business outcomes through their creator marketing programs. You’ll work closely with customers to understand their goals and align them … success. You’ll build trusted, multi-threaded relationships with key stakeholders—both virtually and in person—and serve as a proactive partner throughout the customer lifecycle. Customer Success Partners are experts in the CreatorIQ platform, fluent in creator and influencer marketing strategy, and passionate about delivering measurable business ...

paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. FreedomPay is seeking a bilingual Enterprise Customer Success Manager (English/Spanish) to manage a portfolio of strategic enterprise customers across global markets. This role combines strategic relationship management with hands … partnership with FreedomPay. The ideal candidate is equally comfortable engaging executive stakeholders, coordinating cross‐functional initiatives, managing day‐to‐day operational activities, and driving customer‐focused process improvements in a fast‐paced environment. This position is based in our London office and follows a hybrid schedule of two days ...

small and medium-sized business (SMB) sector. As a trusted advisor, youll help customers achieve their business goals through cloud-based technologies, working with Customer Experience, Customer Success and Product/Solution Sales Specialists. You can be based anywhere in the UK and this role is hybrid. About … Role Own customer retention and growth across your territory. Your responsibilities include: Build and deliver strategic account plans with clear short-term objectives and long-term goals. Develop strong relationships with key stakeholders, including senior decision-makers. Regularly assess customer needs, goals and challenges to identify ...

## Manager, Customer Success ManagementApply: Local Office (London, UK): Full time: Posted Today: R013757**Manager, Customer Success**SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint … complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer's demand.We are proud of our team and the culture we have built which has led to our employees voting us “best places to work ...

love to meet you. As Cafeyn continues to grow, the Group is accelerating its transformation towards a truly data-driven organization, leveraging Customer Data and Artificial Intelligence to improve business performance, enhance product innovation and develop new revenue streams. As Director of Customer Data & Data Science, you will … define and lead Cafeyn Group's Customer Data strategy, transforming data into a strategic asset that drives business decisions, product development and revenue growth. Reporting into the Group's leadership structure, you will act as the primary ambassador for Customer Data, working closely with the Executive Committee, Marketing ...

automotive retail customers across the UK. This is a sales-focused account management role , where your primary aim will be to build strong customer relationships while identifying and converting opportunities to grow revenue across your existing accounts. You’ll develop a strong understanding of your customers’ businesses, their dealership … services can deliver value, and turn those opportunities into commercial results. You’ll have responsibility for account growth targets, including upselling, cross-selling, customer retention and generating additional revenue from your portfolio . This means being proactive with customers, spotting opportunities before they become obvious and confidently ...

Manager Overview of the job The Data Scientist will own Tails.com's predictive modelling and machine learning work, with a primary focus on improving customer lifetime value (LTV) and driving more sustainable, profitable growth. They will build and develop models that help the business better understand which customers … likely to stay, spend and engage long-term, using these insights to improve acquisition strategies, customer retention and the overall customer experience. The role will work closely with Performance Marketing, CRM, Customer Experience & Retention, Product, Finance, Engineering and Data teams, taking ownership ...

Trade**We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Senior Account Executive to join our team and help us expand our Enterprise customer market … presence while nurturing strong customer relationships. Position Overview: As a Senior Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with ...

Cloud) Location: Manchester, UK (Hybrid/Remote) Employment Type: Permanent About the Role: We are seeking an experienced Head of CRM to lead our customer relationship management strategy, customer life cycle programmes, and marketing automation initiatives. This role will be responsible for maximizing customer engagement, retention, and lifetime value through the effective use of Salesforce Marketing Cloud, data-driven decision-making, and customer-centric marketing strategies. Key Responsibilities: Define and deliver the CRM strategy aligned with business growth objectives. Lead the administration, optimisation, and development of Salesforce Marketing Cloud. Develop and execute customer ...

Operations Systems Role overview Nasuni is seeking a Senior Revenue Operations Manager, Post-Sale to design, improve, and scale the business processes supporting our customer revenue lifecycle. This role owns the operational workflows that help our Customer Success and Account Management teams drive gross and net revenue retention, while supporting Customer Support, Technical Account Management, and Professional Services. You'll connect customer, technical, and revenue processes to make renewals more predictable, customer risks more actionable, and cross-functional execution more consistent. This is a business process ownership role, not a systems administration position. ...

Customer Success Manager Location - Belfast (Hybrid) BUSINESS UNIT - Capita AiTO Competitive salary and bonus Help customers realise greater value from technology services You will have experience in customer success, service delivery, account management, client relationship management, managed services or technology services. About the role: We're looking … commercially minded customer leaders who can own strategic client relationships, influence delivery across Capita, grow the account and quickly understand the technology environment so our customers achieve maximum value from Capita AiTO services. You'll act as a trusted advisor, working with customers and internal teams to improve service ...

## Customer Success Manager, EMEAApply: Hybrid: United Kingdom, London: Full time: Posted Today: End Date: December 25, 2026 (30+ days left to apply): JREQ204753**Job Description** The Customer Success Manager is essential in driving customer engagement and maximizing product usage, serving as the primary liaison … customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends ...

Pinnacle, the technology solution division of K3 Advisory Group, is seeking a Sage Customer Account Manager to join our team. This role will be responsible for managing customer accounts, growing revenue, maintaining strong relationships, and ensuring customer satisfaction with our software solutions. You will serve … solutions within their organisation. This role is predominantly based from home, with travel to an office or client site as needed. Key Responsibilities Customer Relationship Management Develop and nurture strong customer relationships to gain a deep understanding of their business objectives and challenges, ensuring our software and services ...

solutions power critical business processes for leading financial institutions worldwide, helping them drive efficiency and growth. About the opportunity We are creating a new Customer Success Manager role, sitting alongside our Customer Services team and reporting directly to the Head of Operations. You will … health of our customer relationships, keep senior sponsors informed and confident, and make sure our customers are getting maximum business value from our cloud-based data and analytics platform. You will be the person our customers trust to tell them what is really happening, and the person our internal ...

Join a global, ambitious team and be part of what's next! The role You’ll take ownership of revenue growth across our existing customer base, with a focus on driving net revenue retention through customer satisfaction, retention and expansion. You’ll build strong … keeping our customers happy, engaged and excited to continue working with us. Location: UK, hybrid. Regular time in Darlington with the team and on customer sites across the UK. London and Dublin offices available. Why this role exists CameraMatics grew by over 110% in our last financial year, with ...

than 77,000 organisations have adopted GitHub Copilot. Locations In this role you can work from Remote, United Kingdom Overview GitHub is growing its Customer Success Architecture team and we're seeking experienced professionals to elevate our customer engagement efforts. As a Senior Customer Success Architect … will synthesize and integrate diverse business and industry insights to support customer digital transformation initiatives and align customer business requirements with GitHub's product features. The ideal candidate will be a driver in helping customers achieve their digital transformation goals, shaping innovative solutions while gaining deep industry insights ...

technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business … always delivering on our promise to make their business brilliant. Job Description We are looking for a driven and customer-focused Hybrid Account Manager to join our Public Sector Managed Accounts Team . In this role, you will be responsible for managing a portfolio of public sector customers, including ...

Working closely with sales, purchasing, finance and project delivery teams, you'll play a key role in driving revenue growth while delivering an excellent customer experience. What You'll Be Doing Manage and grow a portfolio of existing enterprise customer accounts Achieve and exceed agreed sales, revenue … Identify cross-selling opportunities across IT products and services Take ownership of opportunities and progress deals through to completion Prepare the commercial elements of customer proposals, including pricing, discounts and margin modelling Deliver engaging sales presentations to both new and existing customers Monitor competitor activity and support customer ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities ...