101 to 125 of 131 Customer Retention Jobs in the UK

finish. Including, strategy, brief response, media plan creation, execution, reporting and invoicing Owning and incrementally growing a book of business by focusing on client retention, growth, renewal, and satisfaction Creating and maintaining short and long-term Account Plans for each designated account Monitoring campaign pacing and KPI performance more »

implementing sales strategies to a portfolio of dealer groups. The groups retail products provide websites plugin conversion tools, digital marketing, dealer management systems and customer retention solutions into dealers and OEM’s. Office Based – London (2 days a week) £50,000 - £60,000 Basic Salary depending on more »

for new talented team members who share our values and ambitions. Within your #OneTeam We are looking for a Technical Account Manager for our Customer Services department which provides advice, listens and offers solutions to our customers. Our customer service teams are essential to ensure a service that … meets our quality requirements. The Customer Success entity at OVHcloud is a team of professionals and experts that plays a crucial and central role in supporting our large account customers in the adoption and use of our solutions. As a Technical Account Manager, you will be required to put … your relational and technical skills into practice to help bring customer success: support in getting started with our tools and services, development of operational activity, governance, technical advice on OVHcloud services, and feedback on future needs. Working closely with Customer Success Managers and sales team, the TAM’s more »

expertise in e-commerce strategies and website management, you will be responsible for optimising our online store's performance, planning trade activities, and enhancing customer engagement. Responsibilities Oversee the day-to-day operations of our US Shopify Website, ensuring smooth functionality, user experience, and performance optimisation. Manage product listings … our external A/B testing agency to plan and execute a high-impact testing plan, including reporting on results and rolling out optimisations. Customer Experience and Retention Champion a customer-centric approach by ensuring a seamless shopping experience, from browsing to checkout, and post-purchase … quality, understated luxury jewellery and accessories for themselves or as gifts, for those moments that matter. With a laser-sighted focus on our bullseye customer, Abbott Lyon has successfully disrupted the jewellery market and won market share from well-established competitors. Having delivered 130% growth last year, and done more »

s most senior Lifestyle Managers, Team Managers and Service Delivery Directors, and gain a list of highly useful and transferable skills within B2C sales, customer service and beyond. This role is an exciting opportunity for someone looking to progress their career in luxury service sales and grow within a … and managing first year renewals. You’ll be passionate about sharing Ten’s service with the world. A successful track record in sales or customer service roles (previous B2C sales experience is a plus) with the following: Strong communication skills with the ability to build rapport and trust with … to promote Ten personal membership and drive sales revenue. This includes attending networking events and forming relevant referral partnerships with luxury brands and services. Customer Engagement and Retention: Build strong relationships with prospective members through effective communication, active listening, and understanding their needs and support through from more »

to all clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of more »

strategy to drive recruitment, engagement, and revenue from our partner ecosystem. Directly collaborating with iProov's partners to execute co-marketing initiatives that enhance customer acquisition, retention, and revenue growth. Ensuring interlock across iProov's GTM globally and regionally, contributing to a scalable growth platform for partners. more »

GDPR and the CAN-SPAM Act. Key Responsibilities: Develop and optimise valuable content for communications. Leverage user behaviour data to personalise strategies and maximise customer retention. Collaborate with the Paid Media Specialist to grow lead acquisition and subscriber base. Ensure targeted and accurate database segmentation. Implement a testing strategy … email marketing success and identify performance opportunities. Make data-driven decisions to deliver personalised content at key customer journey points. Develop a client retention strategy to increase customer lifetime value (CLTV). Review and shape the future communication strategy and CRM platform. Experience: Strong understanding of … CRM systems and customer engagement. Experience with WYSIWYG editors, marketing automation, and database segmentation. Basic HTML knowledge. Proficiency with web analytics tools (e.g., Google Analytics). Advanced Excel skills and data-driven insight capability. Experience with A/B testing and digital marketing. Organised, flexible, and capable of managing more »

Customer Success Manager – Graduate Considered A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of … the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology. Location: Central London– Hybrid – 3 days on site Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Customer … Physics or similar At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). Excellent customer-facing skills - you should have previously held a role where you have dealt with customers A motivated self-starter with a problem-solving attitude more »

Title: Cloud Architect Salary: £50k-£80k Location: Chesterfield (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand … and evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish … Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with more »

Key Responsibilities: Lead and manage a team of service technicians, ensuring timely and effective completion of service contracts. Maintain strong relationships with clients, ensuring customer satisfaction and retention. Grow the service division to achieve personal and business goals, with resources available to help achieve plans. Future opportunity for career … a service management role, ideally within the refrigeration , HVACR or Process Engineering sector. Excellent leadership and team management skills. Ability to effectively deliver on customer expectations. Strong communication skills and customer-focused approach. Package: £60K-£65K Car/Allowance £6,500 Bonus up to 15% 26 Holidays Private more »

Paid Search Manager/Executive - Google Shopping - PPC Do you have a passion for Paid Advertising across search platforms, strong with customer management and a strong ability for driving traffic If so this may be a position below for you! We are partnered with a dynamic data driven marketing … communicate campaign performance and identify areas for improvement. Stay up-to-date on the latest Google Shopping features and best practices. Account management and customer retention What we need: Experience in paid media campaigns with Google Shopping Proven track record of generating ROI Experience in tools such more »

the software architect, define and implement the bespoke application services roadmap. Key areas where you can shine! · Strong collaboration across the business, adopting a customer-centric approach to application development to meet business demands for growth and customer retention. · Must demonstrate strong verbal and written communication attributes. · Strong … exposure preferable) with JavaScript, SQL. · Knowledge of automated testing · Knowledge of CI/CD including deployment mechanisms. · Experience scaling web applications. · Ability to transpose customer requirements into robust application services. Why join #Teameurochange Here at eurochange, we’re all about people and that includes you! We're a dedicated … Additional holiday entitlement after 1 year! · And much much more! Our Purpose. To be the go-to travel money provider, adding value to every customer’s journey, through competitive pricing and service alongside inspiration and expertise. INDLP CloseDone more »

for in excess of 40 years to businesses like yours and providing the levels of service and support that has seen us achieve high customer retention indeed most of our early customers are still with us so we must be doing something right! We know that what more »

Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1500 people, they have … online sales channels. This position requires a unique blend of technical, analytical, strategic & management skills to ensure that the eCommerce platform is meeting the customer needs in a rapidly evolving digital landscape. You will be responsible for LWCs customer ordering portal and the upkeep of our public facing … management & optimisation of the companys B2C and B2B eCommerce websites and corporate sites. 2. Analytics & Reporting: Continuously monitor and analyse performance, sales data and customer behaviour to identify opportunities from improvement and informed strategic decision-making. 3. Collaboration & Project Management: Work closely with cross-functional teams, including IT, Marketing more »

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. Full Driving License & Car The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to more »

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. Full Driving License & Car The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to more »

seeking a dynamic Senior Account Manager to join their team. In this multifaceted role, you will be responsible for building and maintaining a robust customer base while also actively driving new business opportunities. The organisation serves a diverse client portfolio, including SMBs, Corporates, Enterprises, and Public Sector entities, ensuring … attractive OTE structure, ongoing learning and development and a full benefits package. If you are passionate about driving business success, adept at both client retention and new business generation, seize this opportunity today. Apply now or get in touch with Owen at Aztrum for additional details. more »

you will create and implement account plans for existing customers who use our OptimiseRx and AnalyseRx technologies. You will focus on objectively measuring usage, customer satisfaction and benefits realisation, which will lead to customer retention and opportunities to upsell. Providing specialist support to our Commercial Management … and nurture broad and deep relationships with key stakeholders - Create and manage account plans which measure customers experience - Become a key voice of the customer - Support customers in achieving timely contract renewals - Effectively recognise and realise upsell and cross-sell opportunities About You To be considered as a Clinical … or deployment management experience - Experience selling and/or delivering services into the NHS Please note, this role combines home working with work on customer sites within your region. You may be required to work outside of normal office hours with occasional overnight stays. Other organisations may call this more »

They seek an adept individual capable of overseeing various initiatives simultaneously, such as devising growth strategies for international markets, bolstering and preserving their global customer base, enhancing the online international experience to resonate locally, and orchestrating operational adjustments to uphold service excellence in new territories. They are looking for … daily relationships with international marketing agencies, technology partners, and business collaborators in key growth regions to align with the company's overarching strategy. Drive customer acquisition and retention efforts to ensure sustained growth and brand loyalty. Identify and assess multiple international growth opportunities by analysing datasets, monitoring more »

digital team helping to develop an effective database and CRM for the business. You will: Design and implement CRM strategy and initiatives to drive customer acquisition, retention, and engagement Design and implement data-driven, multi-channel marketing campaigns, including email, SMS, push notifications, and in-app messaging. more »

your customers? Do you like helping customers but you find the application support role is a bit limited. This role is working as a customer success manager for an ERP software author. You will work with the Account managers (this is not a sales role) and you will deal … processes, how to improve the software, what is urgent , what is an easy quick fix. Here is some more detail on the job: The customer success manager would involve travel in both the UK and Ireland. This would be a home-based/hybrid role, with occasional trips to … the office in the Halesowen. This customer success manager is working directly with clients doing customer success, or customer account management or customer relationship management, working with the clients and liaising with the support team. The sales team and the Implementation team. You will be making more »

their skills. It’s their dedication and endeavours to provide an excellent experience for our customers that allows us to boast a 97% client retention rate. more »

customers onsite, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service. Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers the highest levels of service possible. … value to the services provided and achieving first-time fixes, leading to reduced breakdown times, lower costs to customers, reduction in invoice queries, gaining customer satisfaction and retention while helping to achieve market leadership. Having commercial awareness and an ability to recognise, promote and pursue new opportunities more »

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to reward you for your more »