151 to 175 of 3,326 Customer Service Jobs in the UK

we promote a collaborative and innovative culture that supports continuous learning and professional development. Position Requirements: Expertise in Dynamics 365 CE : Strong skills in Customer Service, including configuration and customization. Custom Development Skills : Proficient in developing custom plugins (C#), workflows, and actions. Power Platform Proficiency : Advanced skills in more »

of providing innovative and efficient software solutions to streamline supply chain and logistics operations across various sectors. With a strong commitment to excellence and customer satisfaction, our client continues to drive success and transformation in the supply chain industry. As a member of the Development Operations Team, you will … new functionality for checking into core software releases. Document standard operating procedures for new project functionality to assist in the process of handover to customer sites and to the Customer Support team. Work with customer services to ensure the successful handover of projects to the Customer Support team: Assist the Customer Support team with second-level support queries. Develop and check in new code modifications into customer repositories adhering to defined processes. Ad-hoc technical requests. CORE SKILLS 3 years working with Progress OpenEdge (Hands-on development is preferred but not required). more »

very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. The Role: Due to the growing demand for our services, we are currently looking for a “SEO Executive” to join our Software development more »

Help Desk Administrator Enfield, EN3 Up to £30,000 Office based role - Immediate start available Experience working within Facilities? Outstanding Customer Service and Administrative ability? Looking for an Office Based role in North London? Kayman Recruitment are partnering with a well established building services company, based in Enfield more »

As a fast-growing technology company that provides innovative SaaS solutions, they engage with the market to ensure they have a laser focus on customer value creation and extensibility. Following their recent first close of a US$10 million funding round, they continue to grow and innovate in this … product culture. clear competitive advantages and moats validated globally by some of the largest operators and transit agencies. They pride themselves on delivering unparalleled service, driven by innovation and excellence in complex problem-solving. Their Team consists of industry experts, analytical thinkers, and problem-solvers. Your expertise and forward … Honest communication internally and externally. Transformative: Pioneering industry transformation. Empathetic: Understanding and valuing our customers and team. The Role Reports to: Global General Manager - Customer Success The purpose of the Customer Success Manager is to lead the deployment of BetterFleet’s charge management system (CMS) at various customer more »

available and functioning in line with business expectations, running End of Day processes as well as implementing auditable processes and improvements to continually improve customer service. Responsibilities Provide technical, and where possible, functional support for IT Managed applications to investigate and attempt to resolve production issues. Log and manage … end users. Where required escalate and ensure tracking and resolution of issues by 3rd line support (internal and 3rd parties) Understand the level of service and availability associated with each system (SLA’s) and strive to achieve this Ensure releases and changes are adequately managed, are correctly documented and … have a sufficient roll back plan. Develop production support infrastructure, processes and procedures to improve the quality of service Clearly understand levels of support and boundaries of support for new software from delivery projects, ensuring projects provide adequate handover Develop and maintain clear documentation explaining how to resolve key more »

The Regional Service Manager (RSM) is responsible for providing customer with a single point of contact within PCCW Global for all service related issues. The RSM is also responsible and accountable, at an operational level, for all services delivered to the customer. The RSM will work in … close cooperation with the account manager for the customer, providing a service oriented/customer advocate element of support to the account team structure. You should have a telecom background, with previous experience working with large multinational companies in a service management type role. What are … you expected to be doing Commercial minded, develop and maintain a positive, productive long term working relationships with the customer Conduct Service Reviews by meeting with customers to review services performance and operational services issues Work in close collaboration with sales and account management to position PCCW Global more »

Our customer an IT and business consulting services company is seeking a Customer Service Team Leader for their client, a major UK high street bank, providing support to customers looking for new and additional borrowing from the bank. This is a contract assignment for an initial period … assist the Contact Centre Operations Management team with the day to day effective running of the Contact Centre, driving team performance to achieve all Service Levels. Contract role 6 months - £15 p/h The role is an office based within Newcastle. Working hours of the team are between … include: Day to day management of around 10 team members Leading, motivating and encouraging your team Setting objectives for your team and developing their customer service skills across a wide range of problems and queries Dealing with a broad range of performance management issues Dealing with customer more »

German Customer Service Representative - Remote Location: Fully Remote (anywhere in the UK) Permanent £22,808 per annum with progression to £23.5k ( + monthly Bonus Opportunities) Client Profile: Origin Multilingual is proud to announce, we are searching for a German Speaking Customer Service Advisor to join an … Monday to Friday fully remote. Key Purpose The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert … making calls from existing and new clients Proactively dealing with all queries relating to the business Taking payments Liaising with Collections Management, Sales/Service Management, Billing, Finance, Dispute and Legal teams Managing email queries A professional approach with the ability to build rapport with each customer Demonstration more »

Service Desk Analyst Peterborough, Cambridgeshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Peterborough. This is a full-time, on-site position … that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical support and troubleshooting for a variety of IT-related … issues. Analyse and resolve technical problems efficiently and effectively. Respond to customer inquiries with professionalism and a high level of customer service. Ensure customer satisfaction through timely and accurate resolution of issues. Collaborate with team members to provide comprehensive support and share knowledge. Maintain detailed and accurate more »

Position Name: Customer Support Analyst Permanent Location: Remote - Preferable to be based in Bristol area Skills: Application support experience, SQL, previous experience with TFCloud/Technology Forge Cloud software About Civica: We’re Civica and we make software that helps deliver critical services for citizens all around the world. … whilst making a real difference to people and communities. Role duties - To provide 1st and 2nd line support to the Civica Property Management’s customer base. To log, monitor, respond, investigate, and provide accurate application guidance on reported incidents and requests for service. Ensuring support calls are managed in … accordance with the impact and urgency and contractual Service Level Agreement, whilst ensuring a high level of customer service throughout. To provide education to the customer base in the form of written Knowledge Base Articles and videos. Skills/Experience required - Educated to A-Level standard more »

Job title: Service Delivery Manager 📌 Location: Egham, Surrey, UK 💰 Salary: £45,000 per annum (DOE) 🕔 Working hours: 35 hours a week, flexible between 8:00am to 6:00pm 🏢 Hybrid Working: A minimum of 2 days a week in the office is required 👋 Reporting to: Head of Testing & Service … and problem management goals are achieved. Minimizing the adverse impact of Incidents and Problems on the business and preventing reoccurrence of Incidents. As a Service Delivery Manager you will be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure … Procedures where required with self-initiatives. You will also be responsible to ensure Live issues are followed up and fixed within SLA’s. Preparing service review reports, and working closely with relevant departments and stakeholders to report Issues when required. Key responsibilities include: Work with DevOps enabled cross-functional more »

Contract Azure Service Delivery Manager - Remote - up to €435 per day (European client) Do you have a passion for cloud technology and a proven track record of delivering exceptional customer service? Are you looking for a fast-paced, contract role where you can leverage your expertise in … Azure to drive successful client outcomes? We are seeking a highly motivated Contract Azure Service Delivery Manager to join our dynamic team. In this role, you will be responsible for the overall delivery of Azure services to our clients, ensuring projects are completed on time, within budget, and to … the highest quality standards. Responsibilities: Manage the entire Azure service delivery lifecycle, from initial client engagement to project closure Develop and execute comprehensive project plans, ensuring alignment with client requirements and budget constraints Oversee a team of technical resources, providing guidance and mentorship to ensure successful project execution Proactively more »

support or functional business role, ideally with exposure to AX. Experience working in a busy environment, to targets, to SLAs and within timescales. Previous Service Management experience (ITIL preferable). Excellent customer service skills and exceptional telephone manner. Ideally a good working knowledge of finance or supply … chain processes. You will need to be a team player with a calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels. Ability to participate and contribute successfully within a team environment. Strong problem-solving … Responsibilities: To provide 2nd line support for Dynamics AX 2009 and Dynamics 365 F&O. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary. Ensure communication on progress to all stakeholders is undertaken in a timely manner. Provide AX more »

rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited … Installation of authorised software to end user devices. Hardware and user onboarding, off-boarding and de-provisioning. Essential Skills & Experience: Proven experience in a service desk BAU environment Windows and Mac operating systems Strong troubleshooting and problem-solving skills. Ability to work both independently and as part of a … team. Excellent communication, customer service and interpersonal skills. Previous experience in a similar role. If you are suitable and interested in this opportunity, then please apply or send your CV directly to philipmeehan@spectrumit.co.uk Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to more »

Product Manager who will contribute to the strategy and execution for one or more product areas. This role is perfect for someone who is customer-centric, analytically minded, and has a knack for organizing complex tasks effectively. The ideal candidate thrives in cross-functional collaboration and possesses a deep … the development of product strategy, ensuring alignment with business goals and market positioning. • Collaborate with cross-functional teams including Design, Engineering, Sales, Marketing, and Customer Service to deliver innovative solutions. • Understand user needs and market trends to enhance product user flows and contribute to strategic product differentiation. • Support … of key performance indicators (KPIs), contributing to the assessment of project success and overall company growth. • Engage in user research activities to help identify customer pain points, validate hypotheses, and test product features. • Conduct user research to understand customer pain points and utilize market trends to inform product more »

working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Working with Circet Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport … equipment. · Complete intrusive surveys ('rodding and roping') on the underground and pole network. · Fault-Finding on End to End Installations including UG, Dropwire, Splitters, Customer Endpoint · Installing, Splicing and Testing Fibre Optics · Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction · Respond professionally … and effectively to all customer requests and enquiries · Comply with company fleet policy · Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks, Risk assessments and Method statements · Ensure work activities comply with current environmental regulations · Educating our customers on the services installed while more »

and communicating updates and resolution to clients in a timely manner and within the query management expectations. Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization. Pro-actively monitor and provide timely response to clients by coordinate and collaborating with … management, technology, application development and Business management teams. Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client outreach. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Qualifications: Bachelor's degree preferred … skills. Excellent communication (verbal and written) in English. (some positions may require a particular language as per the client base supported) Excellent troubleshooting and customer service skills. Ability to create accurate documentation with an attention to detail. Excellent decision-making skills, especially in a high-volume environment requiring more »

passionate about taking their insurance career to the next level. By becoming part of our dedicated teams, you will be empowered to provide unparalleled customer service and offer clients optimal insurance solutions. We are currently recruiting Account Handlers and Claims Handlers with Commercial Insurance experience. With opportunities in … Croydon, Dover, Leighton Buzzard, Maidstone , Lakeside, London, and Sevenoaks with hybrid working arrangements to suit your lifestyle. If you're passionate about delivering exceptional service, building robust client relationships, and have a natural curiosity for business dynamics, we invite you to connect with us. Choosing Howden means choosing growth … based working. A collaborative setting led by seasoned insurance leaders. The opportunity to significantly influence client outcomes. Ownership of portfolios, ensuring the utmost in service excellence. Evolving into trusted advisors through continuous learning. Making well-informed decisions and maintaining meticulous records. What You Need: Essential experience in Commercial Insurance. more »

Collate RAMS and H&S documentation for projects Attending relevant internal project meeting and resolving any issues Overseeing plant requisition and haulage Providing excellent customer service to clients to encourage repeat business Managing projects ranging in size from 35 units to 400 units The ideal applicant will be more »

strategy. To be successful in this role you will need to be methodical, organised, and adaptable to changing priorities. You also must have excellent customer services skills. And be able to develop relationships with people quickly. You will be: A self-motivated individual with the desire to succeed Have … a firm understanding of diagnostics and the NHS Diligent and care about the service they deliver to patients and clients The subject matter expert for each of the services that you are engaging with. Able to naturally and quickly build strong and effective working relationships with clients Methodical and … in your IT skills Enthusiastic to learn new skills and develop professionally Relationship centred Motivated to ensure their clients and candidates receive the best customer service Have a clear understanding of the NHS and Insourcing landscape. Both roles have elements of home working, I am looking to speak more »

market demands. Conduct high-impact meetings with prospects and clients, collaborating seamlessly with teams at headquarters, Ad Operations, and Client Services to ensure superior customer service and foster repeat business. Contribute to a performance-driven culture that values positive thinking and active collaboration. Qualifications A minimum of more »

with clients in a wide range of sectors offering full event planning from concept to completion. As well as this their venue sourcing teams service small to large scale complex venue and accommodation bookings for events across the globe, with dedicated and long standing client and venue partnerships. The … have a passion for events and be keen to working within a busy and fast paced role. We are looking for excellent client/customer service experience as well as strong attention to detail and systems admin skills. Would suit an event manager looking for less travel. Role more »

Microsoft’s leading Security Services and Solutions providers as they expand their SOC capability with the growth of SMC customers. An accredited Managed SOC service offering multiple SIEM vendor services, although with a primary focus on Microsoft Sentinel, they're looking for 2 experienced Security Operations Analysts to support … Role: In this role you will be a senior member of the Managed Services team and play a pivotal role in the Sentinel SIEM service offering. You will support the maturation of the service through the implementation of documentation, processes and policies that will improve and maintain the … efficiency of the SOC services practice. You will work very closely with the Head of Security Services to deliver a first-class service to customers and support junior SOC Analysts in their personal growth . Provide support to customers on the use of the SOC Managed Service and more »

warm calls, up- and cross-selling) establishing and reinforcing translate plus’s position as the client’s strategic language partner of choice, guiding the customer through the sales funnel. ensuring a high level of customer satisfaction. presenting innovative, effective and compelling solutions to our clients’ and industry’s … with the purpose to build and nurture relationships with key decision-makers across various business areas. Conduct calls and meetings in a professional and service-oriented manner to discuss requirements in-depth, establish best practices and next steps; meetings can take place online or in-person depending on the … monitor and report on high priority activities to Sales Management, including forecasting revenue streams, progress on business opportunities and conversion rates, implementation processes, new customer satisfaction etc. Qualifications Skills and experience required for the Business Consultant position: Excellent written and verbal communication skills (English) 2/3 years of more »