176 to 200 of 1,868 Customer Service Jobs in the UK

Job Role: Customer Success Account Manager Location: Coleshill, Birmingham B46 Salary: Negotiable DOE + Commission Plan Benefits: 25 days holiday, Pension, Life Assurance As part of the Company Life Assurance, our employees are entitled to participate in an Employee Assistance Programme (EAP). Thisis a virtual benefit service … to third party specialists who can help to manage their health and wellbeing and that of their family. In addition to the EAP the service includes: - Remote access to a UK based GP - 2 nd Opinion consultations - Mental health assessments and physiotherapy - Bereavement counselling and support - Cancer support team … efficiency of both company fleets and private drivers. W e now have an exciting opportunity for an experienced Account Manager to join our Established Customer Success team here at the Head office in Coleshill. The customer success team is a commercial team responsible for on-boarding new business more »

come. So come and join us. We are looking to recruit an Associate Information Specialist to deliver an efficient, effective and reliable business administration service to our customers across AWE. Location - Reading area Salary - from £24,490 As part of our People Promise, AWE (one of the best … contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on more »

Technical Data Engineer (AMM/TSM) Within the dynamic Customer Services environment you will become a member of a team of System Technical Data Engineers (Technical Authors) who support our customers with their daily aircraft operations and have a direct impact on our customer satisfaction. The Technical Data … delivery of manual content in accordance with specifications, contractual commitments, configuration management rules, approved schedules, quality standards and within budget objectives Management and answering customer queries providing prompt and efficient support to the customer, combining technical requirements with the push to improve customer satisfaction and detecting any … potential safety impact Assessment of aircraft design inputs (e.g. Modifications, Service Bulletin) in order to detect design changes that drive evolution of aircraft technical maintenance data in Airbus Manuals Management and monitoring of the subcontractors supporting the authoring activities Proactive identification of blocking points which could risk the timely more »

As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support … Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Key Duties include: Respond to customer service requests for the repair of business … of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues to help overcome new or unusual faults. more »

the business Focus on escalated and more advanced new tickets Resolving complex tickets in a timely manner Take ownership of projects and work with service desk manager to improve existing infrastructure Manage assigned queue of tickets, ensuring notes are accurate and impacted members of staff kept up to date … on progress Maintain a high level of customer service when communicating with members of staff managing cases through to resolution Support the team with daily operations, contributing to a collaborative and efficient work environment Undertake 1 st Line support duties as and when required This role will involve … troubleshooting, VLANs, DHCP and DNS Must have excellent technical knowledge of PCs and desktop hardware Excellent communication and organisational skills Passion to provide excellent customer service and face to face support with members of staff Drive for continuous improvement and learning VMware experience is preferable but not required more »

salaries for those who meet targets on a sliding scale. Key Responsibilities: Handle inbound and outbound calls for new and existing business development Process customer orders and manage customer queries. Collaborate with different departments to ensure customer satisfaction Achieve reasonable sales targets Conduct on-site visits to … skills and experience include Sales Account Manager, Account Executive, Business Development Manager, Sales Representative, Sales Consultant, Client Manager, Territory Manager, Retail Manager, Sales Coordinator, Customer Services Manager, Inside Sales Representative. more »

How would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as World Class in the Best Companies to work for Awards? Where? Join our Service Delivery Team As an individual you will be responsible for first … line responses to customer service requests by telephone, email, web, and portal. Additionally, you will be responsible for: Maintaining Customer Satisfaction Maintaining allocated work pools ensuring all cases are worked according to their SLAs and pro-actively manage the CRM tickets Competency on all supplier portals and … Holiday + UK Bank Holidays Hybrid working (3 days a week in the Reigate office) Other organisations may call this role Client Success Specialist, Customer Service Advisor, Customer Experience Agent or CX Advisor. WHO? are we looking for? We are seeking a Customer Experience Specialist who more »

also consider a less technical individual, providing they work within timber sales Ideally will have experience with producing technical plans & drawings Excellent communication and customer service skills Must be a good team player Driven, enthusiastic, hungry and lots of self-motivation Computer Literate (Microsoft Office) Mitchell Maguire is more »

sector, ideally suited to an experienced MIS user/data manager or someone with experience of supporting EdTech products. The position will focus on customer support for school MIS and finance systems, and over time, progressing to more proactive, 'expert' support. There are clear routes for career progression and … and escalate to higher support tiers if needed Remain the "owner" of each issue or request raised, maintaining strong lines of communication with the customer to ensure they're kept up to date Generally provide exceptional customer service to your customers, ensuring that they feel happy and … problem solving skills Excellent communication skills both written and verbal Professional working attitude Good time management and priority handling Ability to work in a customer-facing environment Experience in the following would be highly advantageous Previous experience in a Support Role Previous experience working with MIS systems Educational Background more »

Line Support Engineer to be based in Stafford? This role offers Hybrid working. Main Duties of the Role To hold a high level of customer service for all support queries To consult on infrastructure problems and provide suitable system and networking solutions To take ownership of user complex more »

A position has become available to join a very well-respected software as a service provider with a family feel based in Milton Keynes. Our client is a leader in the health & safety software sector, and they're looking for a Customer Service Account Manager to join … their team. Role Overview As a Customer Service Account Manager, your responsibilities will include: Excellent communication, both verbal and written Administration duties Setting up new accounts Building relationships with existing and new clients Advising the different services available Responding to enquiries within the stated SLA Benefits 28 days … holiday plus 3 extra days for Christmas break Great working environment Free parking The flexibility of working remotely when needed Essential Skills Excellent customer service experience Working experience with Microsoft packages Confidence on the telephone Keen to gain experience and knowledge within the industry Desirable Skills Previous experience more »

IT on are looking for an experienced Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers. You will be responsible for maintaining all IT hardware and services across the schools sites and helping them improve the standard … of experience of using Microsoft Office365. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability more »

Full time Hours: 8.30am - 5.00pm turn IT on are looking for an enthusiastic, self-motivated and talented 2nd line Support Consultant to join our Service Desk team based at our Princes Risborough office. As a 2nd Line Support Consultant, you will provide technical support to our school users remotely. … the appropriate team members across turn IT on to work to resolve incidents. Responsibilities: Provide second-line support for schools, deliver outstanding levels of customer service and support. Liaise across 2nd/3rd line teams. Support and mentor 1st line team by providing guidance and instruction on resolving … Abilities: Excellent communication skills both written and oral, ability to communicate with both technical and non-technical end users. Proactive and motivated approach to customer service. Logical and structured problem-solving skills. Strong technical troubleshooting skills, able to work collaboratively with third parties to resolve software/hardware issues. more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw/Hybrid Working (1-2 days office a week Bradford) Work … Enterprise Data & Information Architect to join the Tech team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … our office is open Monday-Friday during working hours. If youre an experienced Enterprise Data & Information Architect and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. We more »

We are looking for people with experience in the telecommunications industry to join our expanding FTTP Service Delivery contract in the London, South East and East Anglia areas. What will you be doing? To our customers youll be the face of MGroup Telecoms enabling FTTP broadband for end users … a safe and quality focused way. Working in your local area, you will install fibre cables in the Openreach network up to and inside customer properties. The job has both internal and external related tasks, so no two days will be the same meaning you will always be learning … your potential in a supportive and rewarding environment. Whatwill your key responsibilities be? Ensuring you are set up each day to deliver a great customer experience including having the right tools and stores on your van Driving to customers premises in accordance to your route provided on the mobile more »

Field Service Engineer | Horsham, West Sussex – mostly out on site in various locations throughout the South and South East | Full Time – 40 Hours per Week | £40,000 - £45,000 (depending on experience) Are you ready to elevate your career in the materials handling industry? If so, Industrial Crane Services … Skills: Knowledge of inverter is an advantage Knowledge of crane remote systems Electrically biased is essential Excellent communication skills, both verbal and written Excellent customer service skills Able to read schematic electric drawings Knowledge of LOLER inspections Computer literature – Excel, word etc Good attention to detail Problem solving … 48v, and 24v combined with mechanical machinery Good written and spoken English What will your role look like? Liaise with and reporting to the Service Director, as your line manager on all aspects of each job as required Accountable for completing crane servicing, repairing, testing, and maintaining equipment and more »

Management company based in Chester City Centre. Working 3 days a week you will support the team of Financial Advisors from an administration and customer service perspective. Your main responsibilities will be: Responsible for all initial client contact from telephone and face to face advice meetings Support Practice more »

/Sales Support Engineer/Technical Advisor shall be responsible for technical advice, generating quotations, order processing, expediting, documentation, proposals and other aspects of customer service for pumps & associated mechanical engineering products. The Internal Sales Executive/Sales Support Engineer/Technical Advisor will ideally come from any … sales, customer service or technical background with full training being provided, however having previously sold a product or a background working in a engineering environment is beneficial. Package £30,000-£35,000 depending on experience. Company benefits Career Progression 25 days holiday including bank holidays Pension Internal Sales … provide quotations & proposals of pumps & associated mechanical engineering products to customers. Provide technical support and cover to other Sales Engineers and all aspects of Customer services - e.g. order processing, expediting, documentation etc. Learn all aspects of administration which includes order processing, invoicing, checking order confirmations. Product specification plus after more »

A 3rd Line IT Support Engineer is required to join an established and growing business based near Fulwood, in Lancashire. Are you an enthusiastic, customer-focused IT professional? We're looking for an L2/L3 IT Support Engineer to join a small and friendly team in Preston. If … evaluate vendors and platforms, and perform engineering tasks. Ownership: Take full ownership of issues until resolution, providing 2nd & 3rd Line support to our varied customer base. What You'll Do: On-Site Support: Attend local customer sites to install new solutions or resolve current issues. Remote Support: Provide … and VPN connections. Office 365: Utilize your knowledge of the Office 365 environment. Networking: Apply your understanding of networking principles to troubleshoot and resolve customer issues. IT Security: Address IT security issues, including networking, backup solutions, and spam/malware filtering. Requirements: Experience: At least 3 years of experience more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw/Hybrid Working Work type: Permanent. 37 hours per week, Monday … for a Solutions Architect to join the Technology Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … patterns that suit your needs. If youre an experienced Solutions Architect with hands on Microsoft solutions experience and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. We more »

Customer Services Executive Location: Leatherhead Job Type : Full time Contract Type: Permanent Salary: £24,500 per annum Are you looking for a role that will develop your admin and customer support skills where no two days are the same? About Us Learning Tree helps others learn new skills … world have trusted us to develop the leadership and critical skills of 3 million professionals worldwide. The Role We are looking for a dedicated Customer Service Assistant to be the first point of contact for our valued customers. Learning Tree are committed to delivering quality solutions to retain … clients and build relationships and your role will be pivotal to ensuring we deliver a top-quality product and service. As a Customer Service Assistant, you will be responsible for answering customer calls, responding to emails and chat inquiries, and providing essential support to our sales and more »

Role To plan, organise and manage the daily work of the office and the collection drivers and associated system data input. To lead the Service team in a positive and proactive manner. To ensure all tasks are completed in line with the companies Health and Safety Policy and in … a Profitable manner. Responsibilities: To ensure all work is carried out maintaining high levels of customer service. To ensure high levels of Health and Safety are observed. Ensure all jobs undertaken are done so ensuring profitability. To support and assist all drivers in carrying out their duties to ensure … maximise efficient work. Ensure vehicle defecting procedures are adhered to in accordance with our operators licence and audit requirements. Under the auspices of the Service Manager ensure the following; Enforce standards of discipline and control, conduct annual driver appraisals, assist with induction of new drivers. Control (optimisation) of overtime more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

player, acting as the bridge between our colleagues at IRIS Software and the IT department. Your mission will be to resolve IT incidents and service requests promptly, provide exceptional customer service, and help us achieve our business objectives. Location: Full-time position based at our Heathrow Approach … SL3 8QY) offices. Duration: ICT Level 3 Apprenticeship lasting approximately 15 months. What will you be doing? Handling Service Requests: Manage incoming service requests and incidents following established procedures. Effective Communication: Keep customers informed about the status of their issues and maintain clear communication. Incident Management: Log, prioritise … and manage incidents and service requests with accuracy. Problem-Solving: Identify, diagnose, and resolve issues while providing guidance to end-users. Documentation: Document incidents thoroughly and contribute to creating and maintaining knowledge articles. Support and Escalation: Provide essential online security support and escalate unresolved problems when necessary. Customer more »

Job Title: Customer Support Technician Location: Bridgend (on-site) Salary: £23,000 - £25,000 Per Annum Job Type: Full time, Permanent Working Hours: Monday to Sunday 08:00 to 18:00 (5 days per week, 8 hours per day during this times) About Flotek: Flotek Group are the fastest … sales and support locations across the South West. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience … distance to Bridgend to be considered for this role. Key Responsibilities: Answering the phone to inbound calls from customers who require technical help Ensuring customer faults and incidents are responded to and resolved within SLAs Demonstrate ownership, accountability, and strive for First Call Resolution Troubleshoot and resolve software and more »