5 of 5 Remote Customer Service Analyst Jobs in the UK

Customer Service Data Analyst At Bellrock, we harness technology to enhance our customers' experience, providing advanced building systems and peace of mind. We are a technology-led, people-driven company that values our employees and aims to help them succeed. The Property Services Data Analyst plays a critical role in analyzing operational and service delivery … data related to planned and reactive maintenance activities. This position supports strategic decision-making, improves service quality, and ensures contractual compliance by transforming raw data into meaningful insights. How will you be the change? We believe every role is vital in providing peace of mind for our customers and driving our business forward. As a Customer Service Data Analyst, you will: Collect, cleanse, and analyze data from CAFM systems and other operational platforms. Develop and maintain dashboards, scorecards, and KPI reports for stakeholders and clients. Monitor service performance against SLAs and KPIs. Identify trends and areas for operational improvement. Support monthly and quarterly reporting processes. Conduct root cause analysis for service issues. Collaborate More ❯

on your account? Experienced that heart stopping moment , the feeling in the pit of your stomach when you see unexpected activity on your statement? NatWest Group are looking for customer focused and self-motivated individuals to join their Southend team in the fight to protect customers like you and your family from financial harm. You can make a difference … be investigating and analysing queries accurately and raising them with relevant internal and external parties without delay, escalating where appropriate. You will be actively participating in initiatives to improve customer service, processes and procedures. The skills you will need: Previous customer service and telephony experience Ability to work in an extremely fast-paced environment whilst managing More ❯

Senior Customer Services Analyst (Viator) Join to apply for the Senior Customer Services Analyst (Viator) role at Viator Senior Customer Services Analyst (Viator) 17 hours ago Be among the first 25 applicants Join to apply for the Senior Customer Services Analyst (Viator) role at Viator Senior Customer Services Analyst I … With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest More ❯

Senior Customer Services Analyst (Viator) Oxford, United Kingdom Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore—everything from simple tours to extreme adventures (and all the niche, interesting … easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you’ll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest More ❯

IntaPeople: STEM Recruitment IntaPeople are working alongside a leading Technology company based in Doncaster who are looking to onboard an IT Customer Service Analyst to enhance the team’s current processes. Responsibilities: You will be responsible for overseeing customer support tickets, including response time, allocation, and conclusion. You will monitor and ensure that all ticket queues … ensure that tickets are prioritized. You will proactively review and analyze statistics reporting areas of concern. About You: You will ideally have a solid background in an administrative/customer service position. You will have solid problem-solving skills and attention to detail. You will have experience using an IT service management tool or a ticketing system. More ❯