We are excited to announce a fantastic opportunity for a passionate and driven CustomerService Representative. to join our client in Daventry. This role is with a globally recognised and innovative company, offering the chance to collaborate with diverse and talented individuals from around the world. * Hourly salary … to Friday 09:00 to 17:00 * 6 Month initial contract. * Opportunity to work with a global and diverse team The Role: As a CustomerServiceRepresentative, you will: * Proactively manage customer relationships, acting as the single point of contact for all queries and issues * Handle … customer transactions related to order management and status updates, including dealing with backorders and proofs of delivery * Review purchase order requirements to ensure compliance with the company's terms and conditions * Prepare and review reports, dashboards and participate in client meetings * Collaborate with internal logistics, customer issue resolution more »
CustomerServiceRepresentative - Basingstoke Salary: From £23400-£23400 CustomerServiceRepresentative - Basingstoke Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be … acknowledged as the 'best in-class' platform-based Life and Pensions Administration Service provider. Summary of the role: Due to the growth of our company, we will be recruiting multiple CustomerService Representatives each month throughout the year. We are based in Basingstoke and we are well … progress your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services) What you'll be doing: Our CustomerService Representatives could cover both voice to customer and back office administrative activities. There are no sales involved in this role. The more »
Adecco are currently recruiting for a customerservice advisor to be based in Liverpool. Thsi is a 6 Month Contract The hours for this role are Monday to Friday - Rotational between 09:00 - 18:00 Pay rate = £11.50 to £13.00ph Part of a team of customer services … representatives, this role has the main objective to execute efficiently and professionally all business operations and customer services activities. This role is a customer facing role requiring customer focus, clear communication skills, product knowledge, empathy, stress-resistance as well as versatility with operational systems (SAP, etc). … compliance with all policies and procedures. This role will contribute to supporting the achievement of the overall commercial operations objectives for the UK. Accountabilities CustomerService: Adherence to CustomerService processes and procedures Answering inbound customer calls courteously and professionally, dealing with each enquiry effectively more »
CustomerServiceRepresentative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced CustomerServiceRepresentative to join their team on a full-time basis. You will be joining a team of … CustomerService Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer queries Resolving issues to management (Customer Support Team Lead) Maintain client details, processing payments, maintaining CRM Raising tickets/closing tickets Maintain customer information on database Account creation/new … user setups Skills: Microsoft Office- Excel/Word/Outlook Knowledge of CRM tools CustomerService Experience (1-2 years) If this is something you'd be interested in, can you please apply now and I will be in touch to discuss the role further. In Technology Group more »
CustomerServiceRepresentative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced CustomerServiceRepresentative to join their team on a full-time basis. You will be joining a team of … CustomerService Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer quer... APCT1_UKTJ more »
Job Title: CustomerServiceRepresentative (Temporary) Location: Chelmsford, Essex Salary: £11.80 per hour Duration: Minimum 6-month temporary contract, potential for permanent placement Working Hours: Monday to Friday, flexible with one weekend required per month (8:00 am - 16:30 pm) Key Responsibilities: Respond to customer inquiries and concerns promptly and professionally via email. Utilize IT skills to navigate customer databases and systems efficiently. Demonstrate exceptional customerservice skills, ensuring a positive experience for all clients. Collaborate effectively with team members to address customer needs and resolve issues. Maintain accurate records … of customer interactions and transactions. Requirements: Proficient IT skills, including experience with Microsoft Office suite (Word, Outlook, Excel). Excellent written communication skills with the ability to understand and respond to written English effectively. Prior experience in customerservice or a related field preferred. Experience with Microsoft more »
German CustomerServiceRepresentative - Remote Location: Fully Remote (anywhere in the UK) Permanent £22,808 per annum with progression to £23.5k ( + monthly Bonus Opportunities) Client Profile: Origin Multilingual is proud to announce, we are searching for a German Speaking CustomerService Advisor to join … industry leader in Finance sector. This opportunity is offered on a full time and permanent basis Monday to Friday fully remote. Key Purpose The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will … be in charge of adding value to each customer who calls as well as having expert product knowledge. Key Responsibilities: Answering & making calls from existing and new clients Proactively dealing with all queries relating to the business Taking payments Liaising with Collections Management, Sales/Service Management, Billing more »
Role: CustomerService Representative. Language: Dutch, German, Norwegian & Swedish-Any one out of 4 with at least C1 proficiency. Office location: Cardiff, United Kingdom. Work Mode: 100% onsite. Employment type: 6+ months initially (with a view to possible extension) Pay Rate - £30,000 p/a + Employment … English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in the client systems Previous experience in an outsourced customerservice environment is of advantage. Work Experience/Responsibilities: Handle phone calls with customer queries and provide resolution to end users Record … per client specifications to the immediate lead as applicable Work independently and within a team. Communicate well with internal and external contacts. Provide exemplary customer satisfaction. Meet quality standards on all handled contacts. Complete hours of staffed time on all rostered days Handle contacts while maintaining the targets defined more »
customers into passionate evangelists providing German language support Responsibilities Work independently and within a team Communicate well with internal and external contacts Provide exemplary customer satisfaction Meet quality standards on all handled contacts Complete hours of staffed time on all rostered days Handle contacts while maintaining the targets defined … the project: response time, handle time and resolution rate aligned with Project KRAs. Any additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPI Attend trainings as required Possesses an advanced understanding of using computers and is effectively able to … multi-task across systems and applications Optimistic, friendly, positive, and self-motivated personality Ability to work in team Service oriented profile and with a focus on problem solving Ability to work shift hours/part time (to the extent legally possible), adapting fast on change of prioritization For agents more »
