issues and drive permanent fixes. Analyze production logs, identify failure patterns, and create actionable dashboards to improve service monitoring and incident response. Coordinate with development, infrastructure, database, network, and business teams for issue resolution. Support application deployments, change requests, weekend releases, and post‐release validations. Maintain incident, problem … application support, log reviews, file handling, and system‐level troubleshooting. Leverage Splunk extensively for log analysis, issue diagnosis, trend identification, alerting insights, and dashboard creation. To be successful in this role, we’re seeking the following: Proven experience in production application support for business‐critical applications. Strong understanding ...