prioritization of strategic accounts. Provide recommendations to senior leadership regarding resource allocation, investments, and support for priority accounts. Promote accountability, transparency, and coordinated decision-making across strategic account activities. Capability Building & TrainingDefine and maintain the Global KAM Capability Framework, identifying the skills, behaviours, and mindsets required for account … making. Analyse performance data to identify trends, best practices, risks, and improvement opportunities. Drive a culture of accountability, continuous improvement, and evidence-based decision-making across the KAM community. Frameworks, Tools & Digital EnablementLead the evaluation, selection, implementation, and optimization of KAM tools and technologies, including CRM platforms, account ...