Customer Support Manager
- Location
- West of England, England, United Kingdom
training with measurable knowledge validation and performance tracking, keeping the bar high as the team scales seasonally. High‐stakes decisions and disruption — own decision‐making in sensitive, high‐cost customer cases where there's financial exposure, precedent or reputational risk, and lead the disruption response when weather, roads … resolve customer issues, whether they stem from suppliers and fulfilment or anywhere else in the journey. Keep the customer front and centre in decision‐making across the business, so every team is pulling in the same direction to raise the customer experience. Systems, tooling and automation ...