CRM Consultant - FTC 3M
- Location
- Greater London, England, United Kingdom
statemulti-channel CRM strategy spanning email, SMS, pushnotificationsand other merging channels Ensure customer insight andbehaviour data are effectively incorporated into CRM planning and decision making Recommend testing,measurementandoptimisation frameworks to supportcontinuousimprovement across customer communications Identifyopportunities toleveragenew technologies,channelsand CRM innovation to improve customer outcomes Product clearrecommendations, business cases ...