Delivery Practice Manager - Data Analytics, ASEAN Professional Services The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise … Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards … cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced Professional Services DeliveryManager, you will be responsible for: Building and managing a high-performing team of Delivery Consultants Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud More ❯
Hybrid (3 days on-site) Are you an accountant or bookkeeper who is passionate about delivering exceptional customer experiences? Our accounting SaaS client is looking for a Customer Success Manager/Service DeliveryManager to help sales partners and customers succeed through expert onboarding, training, and strategic support. What You'll Do: Support sales partners with onboarding More ❯
About The Role Hippo is recruiting for a Lead DeliveryManager to join our growing consultancy. Delivery Managers ensure that our client's goals are delivered. This means managing the team's productivity and effectiveness, and working with the team and clients to ensure the project stays on track and delivers quality outcomes to our clients. As … a Lead Consultant, specialising in Delivery , you'll already be an expert in your field, an expert agile practitioner, and a confident line manager of other Delivery Managers . You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with … and influence, clients and team members and to continue to develop you as a leader Your role in a nutshell: Engage with stakeholders, building delivery plans across multiple teams that align with the product vision. Track and understand the progress your team/s are making and communicate this effectively with stakeholders. Proactively manage risks, issues and dependencies across More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Mewburn Ellis LLP
but also relaxed and friendly. We are recruiting for an experienced leader, ideally with Intellectual Property experience, to join our IP Support Services department in the role of Service Delivery Manager. This is a great opportunity to join one of Europe's top specialist Intellectual Property firms. If successful you will be joining an award-winning team, recently awarded … the IP Paralegal of the Year and very proud that one of our Manchester based Paralegals was awarded the IP Paralegal of the Year award. The role The Service DeliveryManager is a new role, where you are required to lead your team to provide excellent service to clients and attorney teams. The role involves implementing and embedding … of achieving service excellence. You will implement and embed strategic initiatives to elevate the professional paralegal/client relationship beyond transactional activity. You will report to the Senior Service DeliveryManager for Client Services and form part of the Client Services Management team. You and your peers will be responsible for continuously improving service delivery by driving More ❯
Service DeliveryManager 3 Turner Dr, Yate, Bristol BS37, UK Full-time Company Description SBS is a global financial technology company that's helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in … revenue of €5.8 billion in 2023. Job Description Location: Bristol (Yate) Work Model: Hybrid, office 2 days per week Employment Type: Full time & permanent Salary: Competitive As a Service DeliveryManager at SBS, you will be at the forefront of our client interactions, ensuring their success and satisfaction. You will work closely with our clients to understand their … their business and system configuration. Producing documentation after client meetings, summarising any additional actions required, including follow-up calls. Communicate and represent client goals, requirements, and interests internally with delivery teams. Work closely with account managers to help drive the strategic success of clients. Maintain control systems to ensure accurate representation of client health. Manage each customer's backlog More ❯
Worcester, Worcestershire, United Kingdom Hybrid / WFH Options
HAYS
Assistant Service DeliveryManager, 12 month FTC, Worcester based with home working, £31,000. Your new company You will be joining an established, global organisation who operate across a variety of sectors and hold an accolade for their contributions to the sector as well as their high regard in the ranking of places to work. This position is … influential and confident to handle a variety of tasks whilst working without line management supervision. This role will suit someone with experience as a PA/EA/Office Manager/Senior Administrator with strong experience and the gravitas to manage a busy, complex and challenging role. As the role is remote working, with travelling to Worcester once a … respond to and archive incoming and outgoing messages. Good working knowledge of Microsoft Word in order to produce reports. Additionally, you will need: Able to work effectively without line manager supervision. Excellent verbal and written communication skills; able to communicate with all levels of management. Time management of self and others; determination of daily priorities in order to ensure More ❯
Our Principal Delivery Managers are responsible for leading and delivering strategically significant, complex client engagements across our portfolio of clients. We believe that great delivery stems from a thorough understanding of our clients and their needs, strong discipline skills and subject matter expertise, excellent leadership and a clear vision of lasting and effective change in a public sector … environment. We expect our Principal Delivery Managers to bring all of that and enthuse our delivery teams with the same passion. The successful candidate will lead the Delivery Management aspects of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will coach and develop team members on their engagements … providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction. In addition, our Principal Delivery Managers are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple, concurrent client deliveries to help ensure quality and drive the More ❯
Position Summary The Service DeliveryManager (SDM) shall ensure the timely and correct deliveries of outsourced payroll and HR services and technology to Zalaris clients located in the UK and Ireland as per the agreed contract. Taking pride in contributing to high customer satisfaction for both the client and their employees. This role is ideal for someone who … has a working and in depth understanding of payroll either from a service provider or customer side. Your Responsibilities Managing Service Delivery and continuous improvements: Has a proactive and consultative role in solving payroll related issues in customer service, driving continuous improvement of customer processes, and adding value to the customer. Monitor, analyze, report & follows up, on operational KPI … Service and relationship management: Acts as the operational single point of contact/escalation for named customers. Has a solid understanding of payroll processes end-to-end, the agreed delivery scope and responsibilities and ensures compliance with these tasks and processes. Prepares monthly service reports to named customers and organizes service meetings according to agreed governance model. Always has More ❯
Job title: Customer Service DeliveryManager Ref 39986 Division: Retail Location: Hybrid - Walnut Court - SN2 8BN Contract type: Permanent Full/Part-time: Full-time Salary: Offering between £55,000 - £70,000 per annum dependent on experience, car allowance, bonus, healthcare, and other benefits Job grade: C Closing date: 06/06/2025 Looking for Resilient, Customer … ready to play a key role in an exciting turnaround within a thriving customer service function? At Thames Water, we're seeking a hands-on, results-driven Customer Service DeliveryManager-someone who leads with credibility, empathy, and influence. You'll inspire through action and support your team through collaboration, not control. In this role, you'll oversee … our Billing Customer Service operations across multiple channels, including voice, email, webchat, WhatsApp, and social media. What you'll be doing as a Customer Service DeliveryManager You'll play a pivotal role in continuing the success of our established, high-performing team of over 300 FTEs. This isn't about starting from scratch-it's about nurturing More ❯
Apply a logical approach to interpreting data, make recommendations, and propose solutions. Job Qualifications: Experience in an insurance business setting is essential with 3+ years experience as a project manager or manager of change. A background in professional change management is essential with delivery expertise using PRINCE 2, Lean, Six Sigma, Agile, Continuous Improvement or Systems Thinking More ❯
Intrum, Europe's biggest credit management service and have begun the next phase in our growth - expansion into 17 European markets over the next two years. The Role - Service DeliveryManager At Ophelos, we are on a mission to help people become debt-free and ensure organizations get paid back, all while leveraging cutting-edge AI and a … customer-first approach. We are growing rapidly and expanding our services across 17 European countries. As part of our journey, we're looking for a Service DeliveryManager (SDM) to help us deliver seamless market rollouts and drive operational excellence. In this role, you'll get to: Lead incident management from start to finish, prioritizing effectively and coordinating … About you We believe that no one is the finished article, however experience in the following is important for this role: Proven experience leading incident management and owning service delivery roadmaps Strong communication skills and the ability to collaborate with both technical and non-technical teams Solid problem-solving and analytical skills to identify issues, blockers, and delays A More ❯
Operational Excellence and discuss key insights. Communicate effectively with stakeholders at all levels, providing updates on service desk performance and key initiatives. Manage vendor relationships to ensure quality service delivery and support. Additional experience required: Solid IT general management skills Strong knowledge working with a range of IT systems, including 365 Admin/software suites, DNS hosting & AWS support. More ❯
The platform is in use by multiple global brands serving millions of users. Check us out on our website or on ProductHunt! Join Storyteller's dedicated team as a DeliveryManager, where you will be at the forefront of a dynamic, fast-paced environment, driving the successful integration of our Stories platform for high-profile clients. If you … thrive in a role that is about both ensuring exceptional delivery and leading/innovating on the evolution of our services, then we are eager for you to read on and apply. About us Storyteller is a high growth B2B SaaS platform, which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat … work with globally-recognised clients in US TV and Sports industries. Every day we produce work that is innovative, challenging, and enjoyed by millions of people! Responsibilities As a DeliveryManager for Storyteller, you will be responsible for the seamless delivery of projects from the post-sale phase through to launch and the initial period of live More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
The Talent Locker Ltd
Agile DeliveryManager/Project Manager, 12 months, Southampton, £575 - £625 per day inside IR35 Contract role for an Agile Project DeliveryManager to champion agile processes & lead the end to end delivery of key technology projects. The office is in Southampton and the fixed hybrid working is 3 days per week in Southampton … and 2 days remotely. You would need to have experience and availability in the following: DeliveryManager, Project or Programme Manager working in a complex technical environment Worked both Agile/Scrum and Waterfall environments, you could use the term Wagile, Agile DeliveryManager/Agile Delivery Lead or dual Project Manager & Scrum … Master Coaching and championing cross functional project teams through Agile Transformations Technology project delivery experience in agile delivery approaches (Scrum, Kanban, SAFe, etc) Worked for an enterprise company related to retail, B2C or customer systems (airlines, travel etc) or related technology field Available to be on site 3 days per week in Southampton Start within 2-week notice More ❯
are a leading name digital transformation, showcasing the knowledge and expertise to tackle the most difficult challenge with cutting-edge technologies. We are currently looking for an experienced Principal DeliveryManager to help us deliver technical innovation for a crucial client project. A Principal DeliveryManager Will Have: Demonstrable background in delivery of Agile digital … portfolios into healthcare or public sector clients. Strong experience managing multi-disciplinary teams. Practical knowledge of setting up government frameworks. Plenty of experience working end to end delivery. Principal DeliveryManager Key Details: Up to £125k Salary. 15% bonus. Hybrid Working. Requires eligibility for SC clearance. If this role of Principal DeliveryManager sounds like a … fit for you, make sure to click apply now! If you'd like to discuss the Principal DeliveryManager role further, make sure to get in contact with Zachary Phillips at Anson McCade for a private discussion about the role or any additional details. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
are a leading name digital transformation, showcasing the knowledge and expertise to tackle the most difficult challenge with cutting-edge technologies. We are currently looking for an experienced Principal DeliveryManager to help us deliver technical innovation for a crucial client project. A Principal DeliveryManager Will Have: Demonstrable background in delivery of Agile digital … portfolios into healthcare or public sector clients. Strong experience managing multi-disciplinary teams. Practical knowledge of setting up government frameworks. Plenty of experience working end to end delivery. Principal DeliveryManager Key Details: Up to £125k Salary. 15% bonus. Hybrid Working. Requires eligibility for SC clearance. If this role of Principal DeliveryManager sounds like a … fit for you, make sure to click apply now! If you'd like to discuss the Principal DeliveryManager role further, make sure to get in contact with Zachary Phillips at Anson McCade for a private discussion about the role or any additional details. More ❯
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
Product DeliveryManager, Broad knowledge of the energy retail market required, Home Based, £ 55000 - 65000 + benefits Energy retail domain knowledge is mandatory for this role and excellent communication and facilitation skills. In this position you are not personally responsible for delivery but you facilitate and communicate with multiple internal and external stakeholders to ensure successful outcomes. … Market leading energy SAAS product company is looking for a Client facing DeliveryManager to join their team. With a broad understanding of product management, project management, the software development lifecycle and client focused delivery you will work with multiple stakeholders to facilitate the delivery of projects. Knowledge of stakeholder management and the SDLC is key … and direction to the team as required. Key Skills Required - Broad experience of the retail energy market. Proven ability to work across the business with multiple stakeholders. Client facing delivery experience. An understanding of Product management, project management, the SDLC, etc This is a key role for an expanding software house in the energy sector. if you have broad More ❯
Service DeliveryManager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service DeliveryManager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service DeliveryManager who can help take the business forward. The role has a high degree … mentoring all Support and Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes, ensuring high levels of performance, accurate reporting … Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. Experience in an MSP As part of the senior leadership team, this role will be reporting to and working closely with the Ops Director, contributing to the More ❯
Role- Service Delivery Project Manager Work location- London, UK Job Type- Full Time Job Spec: work experience of around 10 to 12 Years. Excellent client communication skills. Ensure projects and programs are aligned with the strategic plan of the organization. Define the program controls, or the processes, procedures, reporting, etc., to manage the program. Manage the risks and More ❯
Role- Service Delivery Project Manager Work location- London, UK Job Type- Full Time Job Spec: work experience of around 10 to 12 Years. Excellent client communication skills. Ensure projects and programs are aligned with the strategic plan of the organization. Define the program controls, or the processes, procedures, reporting, etc., to manage the program. Manage the risks and More ❯
I am currently recruiting for an ADMS software deliverymanager to work for global manufacturing company based out of their Edinburgh office. My client are a world leader for Grid Software solutions enabling companies world-wide to optimize their control of the Grid and the transformation towards sustainable energy sources. Responsibilites The Services DeliveryManager owns … the projects Delivery Model and is the Technical Leader on the Project, working with highly skilled teams to manage and execute software deployment, configuration, integration and testing. Share responsibility with the Project Manager (PM), through close coordination, for scope management (change requests assessment), risk management and problem management. Project Execution control: Building effective Work Breakdown Structures (WBS), activity … tracking to update Project Manager on progress, implementing the delivery with Agile methodology when applicable. Accountable for the end-to-end project delivery to meet the schedule, cost and quality commitments. Contribute to Customer management activities for technical coordination establishing trust meeting delivery commitments, together with the Project Manager who owns the Customer relationship. Expertise More ❯
IT Service DeliveryManager Hybrid/UK/BE/NL - £45K-£55K permanent role OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Service DeliveryManager . We deliver a range of services from IT Consultancy, Software Project … Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). As an employee-owned company (Employee Ownership Trust), after a qualifying period, the successful IT Service DeliveryManager will be able to contribute to the companys future vision and share in the profits. The IT Service Delivery Manage r role will involve travelling to … as well as travelling to meet with our clients which are UK and European Based. Key Requirements include: Minimum 2 years Management Experience Experience of working in a technical delivery role Experience of both managing and delivering services to Clients Line management experience Software management experience is a nice to have Excellent English written and verbal communication skills Team More ❯
Senior AI DeliveryManager - £75,000 per annum + Benefits - Hybrid - AI/ML Projects Explore Group has been fortunate enough to partner with a global entertainments brand who have over the years established wide range of different offerings to their customers to provide a unique gaming experience. These experiences have ventured into physical stores, web applications & mobile … a diverse pool of users to enjoy their product wherever, whenever. The Role: With AI/ML workstreams at the forefront, my client is now looking for an experienced DeliveryManager to join who has experience working in AI/ML related projects (with the goal to help drive automation). Responsibilities/Requirements: 4+ years in delivery management. Commercial experience in project planning & delivery of AI/ML projects. Strong understanding of AI/ML tools. Possess the ability to work with business & technical stakeholders. Track record working in cross-functional tech teams - such as engineers, product, data etc. Management of project timelines, budget & overall performance. Degree in Computer Science, Data Science or relevant. If More ❯
DeliveryManager (Minimum 9 Month FTC/Maternity Cover) Clapham Junction, in office 3 days per week Troi Search are delighted to be working exclusively with The Gym Group as they look for a Mat Cover DeliveryManager to own a critical value stream for the business which looks at a customers "join journey" - experience in … digital sales or acquisition or conversion, is key. As a Digital DeliveryManager, you'll be responsible for overseeing the successful delivery of full stack digital projects within a value stream. This role involves managing a team of digital specialists, coordinating project timelines, budgets, and resources, and ensuring that projects are delivered on time and within scope. … The Digital Delivery is also responsible for identifying and mitigating risks, communicating with stakeholders, and ensuring that the project meets the organisation's strategic objectives. Within this value stream, you'll work quite closely with the Digital Marketing to enhance the "join journey" and make it as seamless as possible. We're looking for someone with extensive DeliveryMore ❯